Destroyer Brand Reviews 48

I never received the pants I ordered and the team doesn’t respond to me. Pretty unhappy about the purchase because I was stoke to try them. It was months ago I ordered them and they haven’t come 😔

Appalling customer service! Zero star rating!!!

Firstly I agree with the others the jeans are excellent: perfect fit, highly elastic and tough as nail. The shopping experience however is at the opposite end of the spectrum. I bought a pair of blue jeans and a belt on 04 June 2025. They did not arrive after 2 weeks. The GLS tracking led to a dead end. The GLS branch in UK said they did not receive the package at all. Parcel Force was supposed to deliver it in UK but could not trace the package with the tracking number given. So I contacted Destroyer via Live Chat and email. After several attempts, they did respond and resent me the items. [I asked them to refund me or resend me the order.] After I received the items, I ordered another pair of jeans [black] on 15 July 2025. The Fedex link again led to a dead end, saying a request was made to collect the parcel but no further tracking available. After 2 weeks, I tried to contact Destroyer via Live Chat and email. After much delay, they responded once on Live Chat [see attachment] but then nothing. They have ZERO customer service. If they have genuine logistic problems of shipping items abroad, they should NOT accept any orders outside Italy. So potential UK buyers beware!!! They should be ashamed of how they treated their customers and need to revamp their business model.

Web chat on 28 July 2025:

Me: Hi Destroyer Team, I still have not received order 1379 sent on 15.07.2025 via Fedex. Their tracking link does not work. Please investigate & action accodingly. This is the 2nd time I ordered from you. The same happened last time when sent via GLS [Later a replacement was sent again to me via Fedex which I did receive.] Thanks. Kind regards

Destroyer: Ho, yeah fedex messed up a lot of orders not just yours with the same issue... we have some huge damages created by them.
We have sent this morning another request at our Provider (sendcloud) to clarify. We hope to get a response/update in Tracking either today late evening or tomorrow morning.
We are sorry for that but we have 5 orders with the same issue, there clearly went something wrong with those orders and are sorry!

*No more response from Destroyer since the above message despite multiple emails & Live Chats

Really good quality jeans.

Plenty of room in the right places for pads. The pockets are nice and deep and the zippable pocket comes in very useful.

materials and general construction are all good, no issues so far

Hallo
Ich habe die Ride Jeans inzwischen drei Mal
In Weiß, Schwarz und Blau.
Alle drei sind top und schnelle Lieferung.

the customer service is really great! I've ordered the wrong size, and they helped me very well to get the good one and send it to my home.

Ottimo, leggeri e flessibili. Comodissimi

Very good. Beautiful experience

Absolutely love these jeans. Been riding in them and super comfortable. Love the extra material on the knees.

Just a great product, a small but true company.

Die Hose ist mega bequem, auch mit Knieschonern drunter und die Bewegungsfreiheit ist riesig. Das einzige was "fehlt" sind Reißverschlüsse an den Taschen, mir ist zwar nicht nie was raus gefallen aber fürs gefühl wäre es besser.👍👍👍👍

Sorry, only English. Great bike trousers with a tremendous stretch. The blue one for summer, the black one at any time when it’s dry weather.

La spedizione Espressa 24 ore è arrivata dopo 4 giorni, il corriere ci ha messo effettivamente 24 ore per consegnare, ma la preparazione del pacco è durata 3 giorni. D'altro canto il supporto clienti è molto valido, rispondono subito e con tutti i dettagli del caso.
Il prodotto in sé è di media qualità, è un jeans un po' più leggero e molto elasticizzato, andrebbero curati meglio i particolari (laccetto per la chiusura in materiale economico e passacintura in finta pelle sul retro).

Schneller Versand, top Ware. Super bequem und gut Verarbeitet. Egal ob auf dem Bike oder in der Freizeit, man macht immer eine gute Figur und sieht stylisch aus. Kann die Produkte nur weiterempfehlen.

Outstanding customer service! Very fast response time when you email. My order got stuck at customs and they re-shipped the products to me at their expense so they would come in time for Christmas (express shipping that came to $65 CAD). Extremely impressed. Very high quality products. We will definitely continue to support this company in the future!

I ordered a pair of jeans, two pairs of socks (black and white) and a cap.
Everything is fantastic, top tier materials, very good dress-in and of course a whole lot of style.🔥
I had a bad crash on a gravel-ish surface with the jeans on, they offer very good protection from abrasions and they don’t rip as easily as normal jeans, while keeping a very good elasticity.
Overall on of the best products I own will buy again💪🏼

Ottimo Servizio clienti...risposte immediate e professionali. Gentilezza e disponibilità eccezionali. Ti sembra da subito di parlare con amici...
Abbiamo dovuto cambiare la taglia dei Jeans e ci hanno seguito benissimo, il reso è stato semplicissimo, hanno pensato a tutto loro e nel giro di una settimana abbiamo ricevuto i nuovi pantaloni. Credo che se non ci fosse stata la festività dell'Immacolata nel mezzo avrebbero fatto anche molto prima. Se capiterà di andare a Bolzano, passeremo sicuramente da loro. Nel frattempo ci organizzeremo per un bel servizio fotografico ...se lo meritano proprio. GRAZIEEEEE CONTINUATE COSI'.

Arrivati velocemente dall’ aspetto sono belli e funzionali ma ancora non li ho provati in bici

very comfortable and super cool clothes!!! I wear it for everything and the seller is super friendly!!!

Super comodi, sia nell'uso sportivo che tutti i giorni. Penso che ne prenderò subito un altro paio!