Devon Heaven Reviews 

1.149
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Bought for a friends birthday. The afternoon tea, was delivered on the date requested. The selection and quality I was told, were excellent. Enjoyed every morsel. 5plus stars all the way.

Beoordeeld met 5 van de 5 sterren

The team was really thoughtful and responsive. I'd forgotten to add a message to go with the hamper, and they emailed me the next day to ask if I wanted to add anything. When the hamper arrived my par... Toon meer

Beoordeeld met 5 van de 5 sterren

I sent a Devon Heaven cream tea with an extra of coffee to some friends as a thank you for the help they had given me. They were very delighted with their unexpected surprise and said it was a wonder... Toon meer

Beoordeeld met 5 van de 5 sterren

A gift for my mum on her 91st birthday during a heatwave. She had her first scone within minutes of arriving and the worked her way through the cakesand biscuits I added on. Everything was delicious... Toon meer

Bedrijfsgegevens

  1. Eten, drinken en tabak

Informatie afkomstig van verschillende externe bronnen

Taste of the West Gold winning Devon hampers and cream teas by post. 100% local food with free UK delivery. 700+ 5 star review.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,8

Alle reviews

(1.149)

362 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Perfect gift!

I bought a hamper of 4 scones, cream, jam and tea for my Mum's birthday. She and my Dad absolutely loved it! Ordering online was very easy. Delivery was on time. Presentation of the gift was lovely. I wasn't with them when they received it but they kindly video called me so I could watch them chow down on the delicious looking scones! A perfect gift that I would highly recommend!

21 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous company

Hi would just like to say thee afternoon tea hamper I ordered was 1st class. My elderly aunt was delighted, a great big thankyou. You kept me informed about delivery which is always a help.i have used you many times and you've always delivered on time. Good to support a local Devon company. Long may you continue. ☺️

28 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service, easy to order and pay. It arrived on time. I usually send flowers for my Aunts birthday so she was delighted with an afternoon cream tea

20 maart 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Gluten free hamper - tasty but late

I ordered a gluten free hamper as a gift well in advance of when I needed it. Unfortunately the day before it was meant to be delivered I got an email saying they didn't have any gluten free scones in stock. I understand that this may happen but I didn't have any time to source anything else so had to go ahead with the order that arrived three days late. It ended being an extra day late than expected as it was delayed at the courier side too (I was worried about the cream...). Completely understand this happens but felt there wasn't much empathy from the company that this was a very much pre planned gift that was now very late.
The recipient was delighted with the gift and said it tasted brilliant so I'm really happy with that.

20 maart 2026
Review zonder uitnodiging
Logo Devon Heaven

Antwoord van Devon Heaven

Thank you for your honest feedback. We’re very sorry for the late notice about the gluten‑free scones and for the delays that followed. We regret that our communication didn’t feel as empathetic as it should have. We’re really pleased to hear the recipient loved the hamper and enjoyed the quality and we truly appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Nice treat

Ordered for my mum as a mothers present.
Turned up on time and my parents enjoyed it immensely.
Said all was fresh, well packed and tasty.

17 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous Mother’s Day surprise

Fabulous Mother’s Day surprise! I was able to order in advance for delivery in time for Mother’s Day, as I was not able to see my mum in person. Huge scones with plenty of jam and cream to use afterwards as well. I also added some biscuits and cakes, which were equally delicious by all accounts. Presented really nicely and so easy to order

14 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would recommend Afternoon Tea & Cake Hamper

This was the first time I ordered a cream tea online and, given the competing online businesses, I chose Devon Heaven as it looked best value for money (Afternoon Tea & Cake Hamper). Ordering and delivery went smoothly, and my parents were delighted with the hamper and various treats that came with it which lasted well beyond one sitting! I would happily use again and recommend to others thinking of gifting an afternoon tea package.

13 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellence in a scone!

Such a great product, easy purchase process and delivery. Always well received by whoever we send to!

22 maart 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I ordered early in the week and asked…

I ordered early in the week and asked for the Saturday delivery so that the order was here for Mother’s Day, I didn’t receive it until the Monday after Mother’s Day, also the clotted cream lid was half open, not a good first order, not sure I’ll be ordering again if I’m honest.

10 maart 2026
Review zonder uitnodiging
Logo Devon Heaven

Antwoord van Devon Heaven

We’re very sorry to hear this especially for a first order. From your description, it’s possible that our team might have replaced the cream for you, but we’d need a little more information to confirm. Please contact our customer service team directly with your order details so we can look into the delivery and packaging issue and put this right for you.

Beoordeeld met 2 van de 5 sterren

Delivery mess up

Good service from Devon Heaven, however appalling service from DHL couriers. My order was for my mum for mother's day therefore i chose the delivery day for the day before. DHL decided to delay the delivery even though it is fresh food that cannot be eaten after a few days. They delivered 2 days late and i refused delivery. Devon Heavon customer service were good, ordered a replacement to be delivered next day. Unfortunately DHL did the same thing and delayed the order. This time by one day. My mum did take delivery of it and she enjoyed the hamper. However the whole thing was spoilt as it was meant to be for mother's day. Devon Heaven advised they would refund me but i have not received anything. This has put me off ordering again which is disappointing as ive used them alot in the past

14 maart 2026
Review zonder uitnodiging
Logo Devon Heaven

Antwoord van Devon Heaven

Thank you for taking the time to share this. We’re truly sorry for the repeated courier delays. While we did our best to resolve this with replacements, we appreciate that this did not make up for the experience. We have since changed our delivery partner to help prevent this from happening again. I encourage you to contact our customer service team to resolve this promptly.

Beoordeeld met 5 van de 5 sterren

Amazing hampers

Amazing hampers! I ordered one for me and one for my daughter and Mum and we had a virtual afternoon tea because we all live miles apart.

The scones were lush, lovely jam and cream and the brownie was tasty too. All wonderfully presented.

14 maart 2026
Review zonder uitnodiging

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