Diamondart Reviews 

683
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Speedy supply of my custom art. Well packaged and the canvas was rolled to prevent creasing. Only a quarter of the way through my picture but it is starting to come through nicely. I think the colours... Toon meer

Beoordeeld met 5 van de 5 sterren

This was my first time buying from Diamond Art UK and it was as a fantastic experience. It arrived in the time listed, and the picture itself is high quality and looks great when completed. The m... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently ordered a custom diamond art piece to commemorate my cherished dog who passed away this June. The result was nothing short of breathtaking. The craftsmanship captured every detail, making... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered three diamond art pictures from photos of our dogs and they were amazing, service great, product brilliant. I got one for my nephew of his dog, but got the square diamonds, not the same qual... Toon meer


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

683 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 62% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,2

Alle reviews

(683)

123 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Terrible company never again

Terrible company never again
My Parcel was meant to be delivered on the 17th November 2025, Sadly the courier delivered 2 empty boxes and was challenged about this, he deliberately hid the damage to the boxes so he could make his delivery quota, when i asked him about the empty boxes he said he got them that way so £138 pound order missing never received, this company has dragged it out since this point still no refund and I have offered the video proof of the courier wrong doing, and this joke of a company offered me £3 pounds as compensation for a £138 pound order, this was to be a present to my wife on the 1st of December 2025 and as they dragged out slow response after slow response they could not get a replacement order here on time so I sourced a different gift for my wife, this lot have still done nothing to resolve this matter so I have had to go to the bank and file a goods not received claim. WARNING STAY AWAY FROM THESE COWBOYS you could lose money and get no help and no goods, I have 2 ring doorbell videos showing the dirty courier and this lot are not interested at all. AVOID AT ALL COSTS

IN REPLY TO YOUR RESPONSE
I have contacted you several times and you try to fob me off with low offers £3 / £12 / a small gift token if i accept you resending which i will never do, and why dont you be honest and state you are not uk based

I find it both sad and dishonest of you not to allow reviews left on your website that are not perfect, you deciding what reviews are allowed to be seen is unfair on the people spending money thinking your service is gold star when it really is not

17 november 2025
Review zonder uitnodiging
Logo Diamondart

Antwoord van Diamondart

Dear Mr. Lambourne,

We are very sorry to read about your experience, and we fully understand how upsetting this situation must be — especially as the order was intended as a gift.

Receiving empty or damaged parcels is completely unacceptable, and we take such delivery issues extremely seriously. We truly appreciate that you have provided video evidence, and we are continuing our investigation with the courier to determine exactly what happened during the delivery.

We would also like to sincerely apologise for the slow communication you experienced. Due to a recent surge in enquiries, our response time has unfortunately been longer than normal, but this should never affect the proper handling of your case.

To move forward and resolve this matter as quickly as possible, we kindly ask you to contact us again at support@diamondart.uk with your order number, so our team can review your case directly and provide the appropriate assistance.

Thank you for your patience, and we are truly sorry for the inconvenience this situation has caused you.

Kind regards,
DiamondArt Team

Beoordeeld met 5 van de 5 sterren

Beautiful

Received the diamond art and was really impressed!! Picture looks amazing when completed

29 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect gift

Excellent gift idea for my sisters Christmas. Cane exactly as described and delivered in a reasonable time

29 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Birthday gift

I got for my daughter for her birthday and she loves it. There was a huge range of choice, infant it was really hard to decide between them. Delivery was on time and we'll packaged.
Will be purchasing some more.

18 oktober 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I have recently purchased a few…

I have recently purchased a few personalised diamond paintings and l have been so pleased with them. The end results have been great. You just have to be aware that it can take between 2-3 weeks for delivery to the UK.

23 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Such a choice of subjects!

I’m just starting diamond painting and look online for a kit. I love the kit I chose. It arrived safely and was really well packaged.
Everything I need to get started.

22 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb merchandise…

The overall experience of ordering from Diamond Art uk is great. Fast delivery and the custom diamond art kit ordered was superb. Well worth the money so much that I've ordered another one.

15 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not uk based but china.

Not uk based but china.
Yodel decided to leave my Parcel in the street - I live in a mid terrace where my front door opens onto the pavement, no safe space. Going through complaints with yodel and emailed diamond art who are refusing to help. I have sent several emails and no one is answering. Im down £30 quid.

6 november 2025
Review zonder uitnodiging
Logo Diamondart

Antwoord van Diamondart

Dear Tanya Ladley,

Thank you for sharing your feedback, and we are truly sorry for the frustration this situation has caused. We completely understand how upsetting it must be to have your parcel left in an unsafe place.

Please rest assured that we have already arranged a replacement parcel for you, and it will be sent out as quickly as possible. Our team has also followed up with you by email to confirm the details.

We sincerely apologize for the delayed responses — this was not our intention, and we are committed to improving your experience from here. If you need any further assistance, please feel free to reply to our email and we will support you promptly.

Kind regards,
DiamondArt Team

Beoordeeld met 5 van de 5 sterren

Holiday Photo

I sent a photo of my holiday, the picture I received back was fantastic, the colours were great, and the finished picture is hanging in my hallway, I will definitely recommend to friends who enjoy diamond art.

18 september 2025
Review zonder uitnodiging

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