Diamond Pest Control Reviews 

Ash has been coming into my branch in Shirley and has done a fantastic job, we are rat free for the first time in over a year! Massive thanks to Ash, would highly recommend this service.

We were able to book a visit quickly for bed bugs and they disappeared after the first visit, but had two more sprays just to make sure. Great service, could be improved with a bit more detail in answers to my questions about bed bugs to assuage my nerves, but clearly the spraying worked! They offer a guarantee within 3 months too which is helpful. Also could have been a bit clearer on visit times but pleased overall with experience :)

All went great. Team very friendly and punctual

Derek and James came for 3 visits to spray against carpet beetles. They were on time, very respectful, explained the process/what to expect, and were very thorough. They were really lovely and customer-focused. Thank you so much!

Maria was extraordinarily helpful in scheduling appointments, especially with a quick turnaround. The customer service is superlative and Phil, the technician, was very thorough, helpful, and patient during the treatments.

We have been using Diamond Pest Control for the past 2-3 years, and the level of service we have received has been nothing short of exceptional. From the very beginning, they have been professional, reliable, and highly effective in managing our pest control needs.

Maria, on the admin side, is always friendly, efficient, and incredibly helpful. She ensures everything runs smoothly, from scheduling our visits to answering any queries we have. Her excellent communication and customer service make the process seamless every time.

A special mention goes to our technician, Derek, who is truly outstanding. He is extremely knowledgeable, thorough and takes the time to explain his findings after every visit. His friendly and reassuring approach makes a real difference, giving us confidence that our pest control is in expert hands. Since signing up with Diamond Pest Control, we have only had one minor issue with mice, which was quickly addressed—proving just how effective their service is.

We highly recommend Diamond Pest Control to anyone looking for reliable and professional pest control services. Their expertise, customer care, and results speak for themselves!

I’ve had to return to this company more than once because of rats that refuse to leave for good. Because I live in an old block of flats, it’s very difficult to determine how they’re getting into the loft and therefore to proof it. Although I get a few clear months once poison’s been put down, I’ve been warned they’ll probably keep coming back. I’m trying to resign myself to this, not least because it’s becoming an expensive procedure (DPC are a bit pricey). However, each person who has visited has been knowledgeable and efficient, and sympathetic to my distress at being woken by the horrible sound of rats scratching and feasting and partying right above my head. Thanks especially to Phoenix and Derek, and to Maria for her patience while I wail on the phone.

I had Ash from Diamond Pest Control come and sort out a little black fly problem I had in a commercial basement property of mine, by the second visit the flies and nearly all gone and by final visit there wasn’t a trace of them. Ash is a really nice guy, friendly and always on time. The whole booking process is as really easy and would definitely recommend to anybody. Thanks Ash!

Just would like to say huge thank you to the company Diamond Pest control and special thanks to Derek who did amazing job for us !
He is really hard worker, helpful and friendly !
Thanks, Diamond Pest control- you are the best!
Highly recommend 100%!
Best wishes!!!!

The only pest control that helped with urban mice indoors thank you so much! Excellent at plugging holes and their poison works better than any other pest control I had in the pest - thank you

Ash was great, on time, really attentive and informative and great at his job.

Was so pleased with the service that I’ve received from Ash and the team. Ash was punctual, knowledgeable, friendly and helpful. The issue seems to have settled down and I feel comfortable knowing that they will come for an extra visit if I have any more problems.

Very pleased with the service. Cen and Steve were friendly and thorough. They took pride in their work and, most importantly we no longer have mice.

Would use again but hopefully won't need to.

Derek and the team dealt with issues quickly and professionally.

We asked for help dealing with a rodent issue after several months of trying and failing to identify their entry point. Ash came out and identified the source of access, blocked it off and we've had no issues since. He was also very practical about placing bait stations where my toddler couldn't reach them which was very thoughtful and reassuring. Hopefully we won't need Ash's services again but if we do we would definitely use Diamond again.

Did the job well and on budget.
Would use again if I had a problem and would recommend to others as well.

Cem from Diamond Pest Control arrived within the hour and managed to catch and dispose of a troublesome rat which was trapped in an upstairs room. He then laid poison down under cupboards in the kitchen. The week after , he returned to check them and seal up the hole. And since then I have not had any bother from them.

Cen was efficient, friendly and very thorough.

I would recommend Diamond Pest Control to anyone in need of assistance.

Great service and the bugs are gone!

Thank you Derek!

Very professional, courteous and knowledgeable. Also very responsive to our timelines etc. Derek left us with full confidence that our problem was going to be sorted - which it was.

Ash was great. Very communicative with his ETA, explained the process thoroughly and was a friendly presence in the house. Thank you!