Diamond Pest Control Reviews 

545
•
TrustScore 5 uit 5

5,0

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Diamond Pest Control were so helpful with two issues and I would highly recommend them. Last year we had a problem with carpenter ants - Diamond Pest Control correctly identified them and Phil came an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant service from start to finish. When i rang i had a lovely lady natalie dealing with my issues. She seamed to have great knowledge on what problems i have experianced and advised on a fix. The... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Grateful to James and the team for the dedication and hard work shown on-site since their initial visit to our office in Watford. The results have been fantastic, and I’m genuinely pleased that we f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We've used Diamond Pest Control for the last few years and have no reason to look elsewhere. They simply deliver effective treatments as scheduled/promised. Coupled with a friendly, detailed and info... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Ongediertebestrijding

Informatie afkomstig van verschillende externe bronnen

We provide a professional, friendly, polite and reliable pest control service to residential and commercial customers. We offer expert solutions for preventing and eradicating pests from homes and businesses. We have a wide variety of clients that include residential properties to shops, restaurants, warehouses, pubs, offices and more.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

545 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

5,0

Alle reviews

(545)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Diamond Pest Control were brilliant

Diamond Pest Control were brilliant. They gave a thorough inspection so that the treatment was suitable for our home, and then by coming back weekly, the problem was thoroughly removed. Special shout out to Cen, who was our technician. Super knowledgeable, friendly and communicates well. Also turns up on the dot of the time he says he will - never known someone to be so punctual!

20 februari 2023
Review zonder uitnodiging
Logo Diamond Pest Control

Antwoord van Diamond Pest Control

Thank you for your 5 star review. I will pass your lovely comments on to Cen. We are very lucky, we really do have a great team.

Beoordeeld met 1 van de 5 sterren

Really poor

Diamond Pest control carried out a survey on my terrace after I found pigeons nesting. They advised me that the problem was a hole on the right hand side of the terrace. I paid £375 for that survey and the work (some mesh to be placed over the small hole).

Subsequently, I realised that the problem had not been solved. The access point was somewhere completely different. The work done was pointless. As it was 2 months outside the guarantee period they refused to offer a refund.

Even the man who came to visit to see the robber a second time admitted that they had made a mistake. Fell disappointed by the service.

23 augustus 2022
Review zonder uitnodiging
Logo Diamond Pest Control

Antwoord van Diamond Pest Control

Dear Andy
We are disappointed to hear that you are not happy with our service. As a company we pride ourselves on our customer service and as you can see from our other reviews, your experience is not in keeping with the rest of our customers’ feedback.
We welcome customer feedback when it accurately reflects the service we provide. Our disappointment with this review is that on your last email you told us that you wanted £50, or you would leave countless bad reviews, which is what you have been doing.
We also note that this is the third, 1 star review that you have left us this week. The others were instantly removed by the Trustpilot team as they had been provided under a fake name and email addresses with inaccuracies.
We will of course address your issues and provide a clear explanation as follows;
- We carried out a free of charge survey and sent a report detailing all the information of the work to be carried out which you agreed to. At your request the original cost was discounted for you, twice.

- The work was carried out in August 2022 and you contacted us 6 months later. You had been happy with our work for these 6 months and although you were outside of your guarantee period we sent a technician, free of charge, to investigate the new issue. He discovered that it was a different area with an inch and a half entry point and due to the inaccessibility, we are unable to determine the issue. Please note that our meshing was intact. Additionally, our technician could not determine whether the hole was being accessed by rodents, squirrels, or birds. We suggested, although you were outside of your guarantee period, that if you could provide access to the new hole, we would send a surveyor to investigate at no cost.

Beoordeeld met 5 van de 5 sterren

trusted provider

Used them twice, for mice a couple of years ago then bedbugs recently after having brought them back from a holiday. The staff here are fast, efficient, professional and knowledgable. They are very much my go to pets control company (although I would very much hope I wont need to call them again).

1 februari 2023
Review zonder uitnodiging
Logo Diamond Pest Control

Antwoord van Diamond Pest Control

Thank you for your 5 star review. We are so pleased we have been able to help you.

Beoordeeld met 5 van de 5 sterren

Best in the business

They have been fantastic partners and helped us out of a difficult situation. They were professional, listened, and went above and beyond. I have to thank Derek in particular who has been amazing and who I would 100% recommend

21 februari 2023
Logo Diamond Pest Control

Antwoord van Diamond Pest Control

Thank you for your 5-star review. We are so pleased Derek was able to help.

Beoordeeld met 5 van de 5 sterren

Fantastic service

Derek was extremely helpful and professional at all times. He explained everything he was doing and took us through what to expect and next steps. Thank you very much

21 februari 2023
Logo Diamond Pest Control

Antwoord van Diamond Pest Control

Thank you for your 5-star review. I will pass your lovely comments on to Derek.

Beoordeeld met 5 van de 5 sterren

Diamond were helpful and responsive

Diamond were helpful and responsive. The technician, Cen, was very knowledgeable and helpful and sorted out the issue easily. Thank you so much.

17 februari 2023
Review zonder uitnodiging
Logo Diamond Pest Control

Antwoord van Diamond Pest Control

Thank you for your 5-star review, it is really appreciated. I will pass your comments on to Cen.

Beoordeeld met 5 van de 5 sterren

Diamond were super responsive and…

Diamond were super responsive and really easy to work with. Cen (engineer) was punctual, polite and really knowledgeable and fingers crossed, after the x3 planned visits, the issue has now been resolved. Thanks guys!

17 februari 2023
Logo Diamond Pest Control

Antwoord van Diamond Pest Control

Thank you, for your 5-star review. Customer service is very important to us. We are so pleased Cen was able to sort out your issue.

Beoordeeld met 5 van de 5 sterren

Very good

Very good job what
Derek's done, we really see the different results after he sprayed 1st visit and will see after 2nd visit. But his action and clear explaination to us is worked to rid our bed bugs.

14 februari 2023
Review zonder uitnodiging
Logo Diamond Pest Control

Antwoord van Diamond Pest Control

Thank you for your 5-star review. We are so pleased you have noticed the difference after your first treatment.

Beoordeeld met 5 van de 5 sterren

Great!

James brought knowledge and expertise to deal with our mouse visitors. We haven’t seen them since he completed his third visit, so we are hopeful that they are dealt with. James was courteous, diligent, understanding and helpful.

13 februari 2023
Logo Diamond Pest Control

Antwoord van Diamond Pest Control

Thank you for your 5-star review. I will pass your lovely comments on to James.

Beoordeeld met 5 van de 5 sterren

Derek was fantastic

Derek was fantastic, very accommodating and gave lots of good advice on how to avoid a mouse issue in future. Really good guy to deal with, no complaints at all.

6 februari 2023
Logo Diamond Pest Control

Antwoord van Diamond Pest Control

Thank you for your 5-star review. We are so pleased Derek was able to help you with your mouse issue.

Beoordeeld met 5 van de 5 sterren

They were helpful and responsive

They were helpful and responsive. The technician, Derek, was very knowledgeable and helpful and sorted out the issue easily.

13 februari 2023
Review zonder uitnodiging
Logo Diamond Pest Control

Antwoord van Diamond Pest Control

Thank you for the 5-star review. We are so pleased Derek was able to help to help.

Beoordeeld met 5 van de 5 sterren

BEST OUT THERE!

Derek was unreal on the ground in the house. Quick, consise, explained everything well and so reassuring. So friendly too...just what we all need!

Team on the phones great too! All round, best in the business

10 februari 2023
Logo Diamond Pest Control

Antwoord van Diamond Pest Control

Thank you for your 5-star review. We are very lucky to have a great team at Diamond Pest Control. We are so pleased you are happy with our service.

Beoordeeld met 5 van de 5 sterren

Excellent service

Derek is efficient, warm and friendly. Excellent service!

7 februari 2023
Logo Diamond Pest Control

Antwoord van Diamond Pest Control

Thank you for your 5-star review. We are so pleased you are happy with our service.

Beoordeeld met 5 van de 5 sterren

Helpful, punctual

I appreciated that they explained their various steps in the mice control process to me - it was reassuring. I also appreciated that they were punctual, which meant I could get to work as I needed to.

12 december 2022
Logo Diamond Pest Control

Antwoord van Diamond Pest Control

Thank you for your 5-star review, it is really appreciated.

Beoordeeld met 5 van de 5 sterren

We're super happy with the experience…

We're super happy with the experience overall and the fantastic customer service! From Louis who arranged our first visit and the treatment, to Ken and Aaron who took care of the pest issue we had in our shop with great attitude and professionalism. I absolutely recommend this company!

22 december 2022
Logo Diamond Pest Control

Antwoord van Diamond Pest Control

Thank you for your 5-star review. Good customer service is very important to us here at Diamond, we are so pleased you have experienced this. I will pass your comments on to the team.

Beoordeeld met 5 van de 5 sterren

I had a great experience with Diamond…

I had a great experience with Diamond Pest Control, Derek and Ken were very professional and we have not had issues following their intervention.

1 december 2022
Logo Diamond Pest Control

Antwoord van Diamond Pest Control

Thank you for your 5-star review. We are so pleased we were able to sort out the issues you were having.

Beoordeeld met 5 van de 5 sterren

Ely was very friendly and informative

Ely was very friendly and informative. He gave us great advice for how we can address the issue we had and the solutions he suggested had an immediate effect.

29 november 2022
Logo Diamond Pest Control

Antwoord van Diamond Pest Control

Thank you for taking the time to give us a 5-star review. We will pass your comments onto Ely.

Beoordeeld met 5 van de 5 sterren

Derek and Ken were very meticulous

Derek and Ken were very meticulous, making sure that no corner was left unchecked. They were very assuring and calming - not the best thing news to find out you have a mouse, but they were able to calm me down and help find a permanent solution. Would definitely recommend.

24 november 2022
Logo Diamond Pest Control

Antwoord van Diamond Pest Control

Thank you for your 5-star review. We are very lucky to have a great team here at Diamond Pest Control. I will pass your comments on to Derek and Ken.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer