Been with digibit for over 8 years.was good until the end of 2025... stopped working and couldn't get a response from customer service.i cancelled through PayPal and requested refund.. PayPal didn't... Toon meer
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Lees wat reviewers zeggen
I think its clear that they have ceased operating; all servers are not reachable; there are no human responses to any service tickets; no messages across social media - they appear to have just gone... Toon meer
Would have rated this 5 stars a couple of months ago but now, absolutely no chance. No servers will connect. Customer service absolutely zero. Just an automated response to tickets listing useless F... Toon meer
I have been using Digibit VPN for several years, with no real issues until recently. Started back end of last year with connection issues. Trying to get anywhere with the customer support team is a co... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Browse anonymously with a hidden IP, and enable WIFI security with our VPN service. Enjoy unrestricted access to the internet. The most secure, anonymous VPN tunnel is here! Making sure no matter what your Watching / Streaming / Downloading or doing your data and info is safe and secure. Access Geo & ISP Blocked content without worry with DigibitVPN.
Contactgegevens
Verenigd Koninkrijk
- 0113 815 3941
- hello@digibit.tv
- digibitdesign.com
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Scammers - avoid
Scammers - kept taking money and the software doesn’t work. Support is shocking, they don’t even read the tickets and just send copy and pasted answers.
Worthwhile VPN provider and good support
Definitely worth a try
Couple of issues to begin with but it was my device at fault.All up and running great now on android and iOS devices, good to be able to pay monthly too.
Scammers,I cancelled my subscription…
Scammers,I cancelled my subscription yet still had payments taken,I've sent numerous messages and I've been promised a refund which was on the 2nd August 2021 but still haven't received.i would not recommend these useless mongs who keep people's money and offer a service that causes buffering 💩
How do you cancel this
Why won't they respond to issues I open…
Why won't they respond to issues I open up on their home page customer service section????
All i wanna do is change my password and they need send a reset email. What is wrong with them?????
Take paymens after cancellation
Cancelled service but they still continue to take subs, have had to block payment via PayPal, avoid at all cost.
Best VPN I have had.
Best VPN I have had.
Joined up a few years ago and have never had a issue.
Great speeds and work on all devices I have tried on.
Easy to set up and use.
Duplicated Accounts Issue...
I had an issue where my account had duplicated. Regardless of if it was my fault or theres the response I had was great. Resolved my issue with 30 minutes. Brilliant customer service.👍
Awesome VPN with an even better price
Awesome VPN with an even better price! The new IOS app is really simple, just as easy to navigate as the android app.
I have also installed the new windows beta and again it runs really similar to the android app which makes it really simple to use.
Rubbish I get constant buffering…
Rubbish I get constant buffering because it's cheap and overloaded. You get what you pay for which isn't much.
poor customer service
Been waiting a over 10 days for them to resolve an auto payment issue that occurred on my account that was closed. They were quick to respond and escalate the issue to billing but then I have had no reply since.
terrible
awful company, deceitful, untrustworthy, the vpn disconnects all the time and of course customer services never reply, worse than useless
Total rubbish go else where
Total rubbish go else where, they set up automated payments even if you cancel the service after first payment they will keep on charging you it’s been 2 months and I’ve still not had a refund off them, also they bounce you around chats worst service I’ve ever dealt with, Seriously Avoid!!!!!!!
Terrible to deal with
Terrible to deal with, refused to refund my money even though I cancelled the service immediately.
Opened several tickets and sent several emails, not resolved still!
I have been experiencing lots of…
I have been experiencing lots of troubles getting my device to connect to any of the servers. The support I received was excellent, from everybody at digibit. I’m the end the issue wasn’t even their fault.
Great price. Rubbish service
Unable to connect on one single occasion. Help tickets not addressing my issues accurately. Pity their customer service does not match their competitive price.
Rubbish.
Never worked for the purpose it was bought. Raised tickets just IGNORED. Be advised Avoid this product.
Horrific speeds
Horrific speeds . When I enquired about it , I got 4 lines of absoloute goobaldy gook from twitter support . It's cheap for a reason . *AVOID*
Shocking customer service
Shocking customer service, opened 4 tickets, all closed without help. Moved to expressvpn
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