Digital Direct Security Reviews 1.420

Needed 16TB storage upgrade to hybrid UniView NVR. DDS was good value and quick - able to do it the same day and took under an hour at their office.

Quick phone call to the super efficient support team at DDS, they advised me what would be suitable for my requirements. Had my hybrid dvr delivered next day.

Perfect delivery, great advice as always and great products.

DDS are just so proactive and helpful, particularly if your not too brilliant round these types of products. Helpful from every level. Thank you.

Always first class service and product to support to match

Great service from Gini ... set me up on system to let me view demo of system and see pricing before ordering then called to make sure delivery arrived and I was OK with system set up
Great customer service

Great company
We always receive great service with a professional and helpful service. Highly recommended.

Excellent service. I had a list of items that I wanted to buy & they took the time to find out what the project was, make recommendations and suggest additional items that would be needed. Very quick delivery followed once the order was placed. Highly recommended.

Helpful professional advice, and efficient delivery.
Top marks .. again

Great products and competitive prices, however what makes DDs special is their Fantastic Customer service.
If every company provided Customer service like DDS, then life would be so easy.

I received very good advice and service from Digital Direct Security, who sorted out some connectivity issues I was experiencing setting up remote viewing on CCTV system. All in all more than satisfied with my dealings with this company and based on my experience would certainly recommend them.

Fantastic team at DDS and the people I spoke to were very polite and extremely helpful in discussing my requirements and answering any questions I had. A gentleman called Sam took the time to check in after my equipment was delivered.
I can 100% recommend DDS. They are knowledgeable and will listen to want you want from a security solution. They will even create a custom bundle based on what you need. Fabulous service and cost effective for industry leading security technology. Thanks to all at DDS.

DDS technical was very helpful in advising the replacement DVR, delivery was prompt, and as there were no installation instructions (hence loss of one star), DDR technical were very helpful with the installation over the phone and then with the (Chinese) software onto the computer.

I have used DDS now three times now and have always find them extremely efficient in sales and the quality and price is always great.

I first used DDS following a recommendation from a pal of mine.

However, the main reason I have been a repeat customer is the OUTSTANDING after sales. Matt helped me on first two installs and on my most recent purchase I had some issues when setting up and Edward was very supportive and patient and after a live session he got my system working as it should and also got the app working so I can see my system anywhere in the world and even saved the link in my bookmarks for me.

Top company....Highly recommended.

Good products Jake is very knowledgeable and the best at setting up.

Used DDS for the third time and again, customer service is really the best - both sales and tech.

I’ve purchased many cctv related items from DDS over a number of years. Always had great service from a very knowledgeable team. Very good after sales support too!