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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I used to absolutely adore Dineamic meals, but have found in the last few months that the quality has decreased significantly while the prices have risen. The dishes are now completely packed with oni... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lovely homestyle meals that allow us a variety of dinners each week. We are definitely saving money by not going grocery shopping!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Meals are so delicious and great nutrition. Delivery was on time and so convenient to pick my day. Have been amazing as I’ve just had surgery so need good meals and it’s made life easier for my husba... Toon meer

Beoordeeld met 5 van de 5 sterren

After trying meals from four different ready made meal companies, Dineamic is the only one that actually feels genuinely healthy. Not sure how people are giving low ratings. If you are after a genuine... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Maaltijdbezorging
  2. Fitness- en voedingsservice
  3. Voedselfabrikant
  4. Voedselproducent
  5. Fabrikant van diepgevroren levensmiddelen
  6. Sportvoedingswinkel

Geschreven door het bedrijf

MADE HONEST Food that tastes like the real thing. Because it is. We use fresh, produce from Aussie farmers and serve in eco packaging that reduces 20 tonnes of plastic a year. Proud to support the NDIS to provide healthy and nutritious meals to Australia's disability community.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 3 van de 5 sterren

I used to absolutely adore Dineamic…

I used to absolutely adore Dineamic meals, but have found in the last few months that the quality has decreased significantly while the prices have risen. The dishes are now completely packed with onions - I’m assuming as a cheap filler. I generally don’t mind mild price increases for the same quality, but not if it’s poorer. Really gutted about it and I’m on the hunt for an alternative service now

5 april 2026
Review zonder uitnodiging
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Antwoord van Dineamic

Hi, thanks so much for your honest feedback -we’re really sorry to hear this.
We never want you to feel like the quality has dropped, and your comments about the ingredients and pricing are taken seriously. We’ll pass this on to our kitchen team to review.
If you’re open to it, we’d love the chance to make things right or help you find meals better suited to your taste. Please feel free to contact our customer service team

Beoordeeld met 5 van de 5 sterren

Great variety of delicious meals

Great variety of delicious meals, and a rather convenient delivery service.
Very happy with my subscription and highly recommended it.

28 maart 2026
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Antwoord van Dineamic

Thank you so much for your kind feedback!
We’re really glad to hear you’re enjoying the variety of meals and finding the delivery service convenient. It’s great to know you’re happy with your subscription and we truly appreciate your recommendation

Beoordeeld met 5 van de 5 sterren

Lovely homestyle meals that allow us a…

Lovely homestyle meals that allow us a variety of dinners each week. We are definitely saving money by not going grocery shopping!

28 maart 2026
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Antwoord van Dineamic

Thank you so much for your lovely feedback!
We’re really happy to hear you’re enjoying the homestyle meals and the variety each week. It’s great to know the service is also helping you save money and making dinner times easier

Beoordeeld met 5 van de 5 sterren

Simple to use.

The efficiency of phone operators .

27 maart 2026
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Antwoord van Dineamic

We’re really pleased to hear you’ve had a positive experience with our Customer Service team

Beoordeeld met 5 van de 5 sterren

I like the convenience of an easy meal…

I like the convenience of an easy meal after a busy day.

27 maart 2026
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Antwoord van Dineamic

Thanks so much for sharing that
We’re really glad to hear the meals are making your busy days a little easier and giving you that convenient, stress-free option when you need it most.
We really appreciate your support

Beoordeeld met 2 van de 5 sterren

Packed wrong meals . No Communication

Packed wrong meals or substituted meals without notification or choice. Did not respond to feedback or concerns raised. Disappointing customer service. Some meals great, some very mediocre. Better value and service elsewhere in a competitive market.

27 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Meals are so delicious and great…

Meals are so delicious and great nutrition. Delivery was on time and so convenient to pick my day. Have been amazing as I’ve just had surgery so need good meals and it’s made life easier for my husband whilst I can’t move during recovery.

26 februari 2026
Beoordeeld met 1 van de 5 sterren

Grass Fed Meatballs - Awful

I tried the meatballs with pasta and the chicken burrito bowl. Unfortunately they were the worst frozen meals i have ever had, particularly the meatballs - so chewy and unpleasant and barely any sauce at all to go on the pasta - terrible meal. The chicken burrito bowl was slightly better but its just a tray of rice with a tiny amount of chicken mush on top. I really do not recommend buying either of these options. These were both options offered at Woolworths and my first experience with Dineamic Meals. Waste of money and a terrible lunch.

25 februari 2026
Review zonder uitnodiging
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Antwoord van Dineamic

We’re really sorry to hear your first experience wasn’t a positive one.
This isn’t the standard we aim for, especially for customers trying us for the first time at Woolworths. We’d love the opportunity to look into this further — please reach out to our customer care team at team@dineamic.com.au with the batch details so we can investigate and assist.

Beoordeeld met 5 van de 5 sterren

Happy overall

Very easy process to order the meals, fair pricing and tasty food

9 februari 2026
Review zonder uitnodiging
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Antwoord van Dineamic

Thank you for the lovely feedback — we’re really glad to hear you found the ordering process easy, the pricing fair, and the food tasty. we appreciate you taking the time to share your experience and are happy to have you with us.

Beoordeeld met 3 van de 5 sterren

I didn't get a text message telling me…

I didn't get a text message telling me when the food was delivered.

28 januari 2026
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Antwoord van Dineamic

Thank you for letting us know. we’re sorry you didn’t receive a text notification when your delivery arrived — we understand how important those updates are. we’ll pass this feedback on to help prevent it happening again and appreciate you bringing it to our attention.

Beoordeeld met 4 van de 5 sterren

Easy to order

I only used them once because they delivered on a Wednesday as I was on holidays till the Tues.
delivery times fluctuated through out the day which is hard as you can’t plan your day. Food tasted good and portions good size

13 januari 2026
Review zonder uitnodiging
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Antwoord van Dineamic

Thank you for sharing your experience. we’re really pleased to hear you enjoyed the taste of the meals and found the portion sizes generous. that feedback means a lot to our team, as quality and balance are a big focus for us. we appreciate you giving us a try and taking the time to let us know what you thought.

Beoordeeld met 5 van de 5 sterren

Great meals

Great meals, great service from Dineamic and terrible service from their delivery partners. The latter have forced me to go elsewhere.

3 januari 2026
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Antwoord van Dineamic

Thank you for the feedback -we’re really glad to hear you enjoyed the meals and service from Dineamic. we’re genuinely sorry that the delivery experience let you down. while delivery is handled by third-party partners, we know it still reflects on us, and this feedback has been shared internally to help address ongoing issues. we appreciate you taking the time to let us know and wish you all the best.

Beoordeeld met 3 van de 5 sterren

I would have given a 5star review but…

I would have given a 5star review but it has been a couple of things I was dissapointed in.Firstly a delelivery that had been marked as delivered but didnt recieve and secondly an order placed and paid for but not delievered.
I was happy with the outcome and customer service provided and thats why i'll stay with this company for now.
The outcome was good replaced all my first meals as ordered and second time there was a technical issue on companys end so ended up recieving the next delivery date.

27 december 2025
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Antwoord van Dineamic

Thanks for your feedback Bill! I'm sorry to hear that your delivery experience wasn't great, but I'm glad that we were able to work this out for you. We hope you will be happy with Dineamic moving forward.

Beoordeeld met 1 van de 5 sterren

I recently left a review on Trustpilot

I recently left a review on Trustpilot, but it mysteriously vanished. I was compelled to share my disappointment with the subpar quality of your food. The meat and chicken were overcooked, dry, and tasteless, while the vegetables were unrecognizable. The rice pudding was a travesty – a watery, lumpy concoction that defied explanation. It's perplexing to see your company investing heavily in marketing, touting "nutritional experts" while serving such foul products.

11 december 2025
Review zonder uitnodiging
Logo Dineamic

Antwoord van Dineamic

Thanks for your review. We can still see both reviews on our end — it appears two were submitted. Trustpilot only displays the most recent review, which is why the first is no longer visible.

Just to clarify, the rice pudding isn’t made in-house — it’s supplied by Fancy Plants and sold as part of our range. We appreciate you sharing your feedback.

Beoordeeld met 5 van de 5 sterren

Excellent service

Prompt deliveries. Delicious meals .

27 november 2025
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Antwoord van Dineamic

Thanks! Happy to hear the meals and delivery are hitting the mark.

Beoordeeld met 1 van de 5 sterren

Food poisoning

Do not buy. I ordered 15 meals from them and the first meal I ate (sweet and sour pork with rice noodles) I got horrible food poisoning and was vomiting all night. Of the hundreds of dollars I spent on the order the company refunded me $9 for my trouble. Absolutely abysmal customer service and quality of product. Will never order from them again and will warn everyone to stay away unless you want to become incredibly sick.

25 november 2025
Review zonder uitnodiging
Logo Dineamic

Antwoord van Dineamic

Thank you for your feedback. We’re very sorry to hear about your experience and understand how distressing this must have been. We take food safety very seriously and want to assure you that all our meals are prepared under strict hygiene and quality standards.

We also note that your husband ate another meal from the same order without issue, which can sometimes indicate a specific reaction rather than a food safety problem.

We understand your frustration regarding the refund and apologise that it did not meet your expectations. We will pass your feedback on to our team to review and ensure we’re addressing these concerns appropriately.

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, great value for money, delivered to your door, tasty and healthy!

26 november 2025
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Antwoord van Dineamic

Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the convenience and taste of our meals.

Beoordeeld met 3 van de 5 sterren

The meals are great, but DO NOT get weekend delivery!

The meals are great, but the delivery is sloppy at best. This is my second review, and it seems I had rose tinted glasses at the time, having never had a weekend delivery go as terribly as this one went.

My delivery instructions were typed out on the website when I ordered, only for them to be automatically replaced with "Leave at the front door." upon submitting my order, with no notification whatsoever until I woke up to find no delivery was attempted.

The customer service lines are closed on the weekends, despite Dineamic and their delivery partner (Be Cool Refrigerated Couriers) offering weekend deliveries, which means if you have a failed delivery on Saturday, you will be stuck without your order for up to an additional 2 days or until you can get in contact with someone other than their automated email chat bot.

9 juni 2025
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Antwoord van Dineamic

Hi Cain,

Thanks so much for your honest feedback. We’re really glad you love the meals, but we totally get how frustrating the weekend delivery issues must have been.

It’s annoying when instructions don’t go through and deliveries get missed - and you’re right, weekend support can be tricky. We’re looking at ways to make this smoother so it doesn’t happen again.

Thanks for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Dineamic foods are delicious and…

Dineamic foods are delicious and healthy, and I am very pleased to have purchased and enjoyed them.

28 oktober 2025
Logo Dineamic

Antwoord van Dineamic

Thanks for your feedback! We’re glad to hear you’ve been enjoying the meals and finding them healthy and tasty 😋.

We really appreciate your support.

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