Dinggly Reviews 64

It's easy to use and always works reliably. It allows us to to work more efficiently with our staff at the front desk.

The Dinggly web-based paging system is the perfect solution to a problem that we were experiencing at the Arizona Fine Art Expo. The Expo is a 10-week live artist event held in Scottsdale every winter. We’re in our 22nd year. Patrons have the opportunity to watch artists working in their studios and to purchase art directly from the artists. The Expo campus consists of three large event tents and a sculpture garden set up in the Sonoran Desert in the outskirts of Scottsdale, Arizona.
The problem that we needed to solve was to make the artist assistants more accessible and efficient. The artist assistants are the Expo staff who roam the campus, and when an artist needs help, they step in. More concisely, the assistants help the artists complete sales, without requiring the artist to accompany the patron to the sales office. As you can imagine, artists don’t like to leave their studios, because that could mean a missed sales opportunity or possibly a theft risk. Due to the size of the Expo campus and the sheer number of artists participating, artist assistants are not always readily available in proximity to the studio when needed. This is where we needed to become more efficient and effective.
We tasked our IT provider with finding a paging system of some design that would address this problem. The initial comments from our IT provider indicated that there are several web-based paging systems on the market, but that they are components of larger enterprise-style systems. After a little more digging and googling, our IT provider located Dinggly.
Our IT provider made contact with Ed Dayan at Dinggly, and Mr. Dayan quickly grasped what we wished to accomplish. He provided a number of options and suggestions for configuring and implementing the Dinggly web-based paging system. The Expo settled on implementing 124 QR codes, not call buttons. We knew that call buttons would likely disappear at the end of the season when the Expo shuts down, so that approach was not considered. Mr. Dayan also suggested putting a QR URL on each artist’s smartphone home page. But we declined that option because we didn’t want the artists to have that link on their phone if they do not return to the Expo next year.
Our IT provider received 124 QR code graphics from Dinggly, and he created 5”x8” (20cm X 13cm) placards. Our staff then laminated the placards before issuing them to the artist studios. The placards indicate which artist/studio is associated with each QR code. Each placard also contains a notice reminding the artist to return the placard to the Expo at the end of the season. But unlike call buttons, we’re not going to be too concerned if we don’t get all the placards back at season’s end. We’ll simply re-print what we need next year.
The Dinggly system call receiver app is installed on each artist assistant’s smartphone. The Dinggly web-based paging system has delivered exactly what was needed – quicker, more efficient response when artists require assistance. In the past, artists would have to go on a scavenger hunt looking for an artist assistant, or they’d accompany the patron to the sales office. Now, with the Dinggly system installed, artists’ requests for assistance are typically answered within 20 seconds, and the assistant arrives at the studio in less than a minute after accepting the request. In that scenario, the artist never has to leave their studio or abandon their patron to find an artist assistant.
Finally, our IT provider has mentioned several times that his pre-sales interactions with Dinggly were productive and friendly, and that implementation support was world-class. We didn’t even see this system get implemented, and it worked flawlessly out of the gate.
Thank you, Ed Dayan. And thank you, Dinggly.

Dinggly has proven to be an excellent added value for improving the efficiency of interactions between our kitchens and service teams at Le Sirenuse. The system is intuitive, reliable, and perfectly suited to a luxury environment where efficiency and guest experience are essential.

Our teams can respond quickly, coordinate more effectively, and maintain a smooth and impeccable level of service across the various outlets. The support from the Dinggly team is consistently outstanding: timely via email, attentive, and genuinely committed to helping us get the most out of the platform.

For any hospitality operation looking to enhance communication and operational flow, Dinggly is a highly valuable tool. We are very pleased with the results.

Ed provided outstanding customer support, making the setup process straightforward and hassle-free. The pagers were operational as soon as they arrived, greatly enhancing our team's smooth and efficient service for our guests.

We installed Dinggly across Willows earlier this year, with a custom printed call button on every table, and it has been one of the most useful upgrades we have made. Customers love it. They understand it instantly, use it confidently, and regularly comment on how easy it makes getting service.

For us, it has improved the experience in several ways. Our terrace and many tales have limited line of sight, yet we now pick up every request quickly without staff constantly scanning the room. Staff stay calmer, the kitchen get clearer communication, and guests feel looked after without ever having to wave someone down.

The system has been reliable from day one, the setup was simple, and support has been responsive when needed. It is a rare tool that genuinely enhances both workflow and guest experience without adding complexity.

We’ve recently installed Dinggly Call Buttons across our corporate office, and they’ve made a huge difference to how quickly our customer service team can respond to client needs. Notifications come through instantly, ensuring fast, reliable attendance to every request - a real benefit for clients who value responsiveness.

What really stands out is the flexibility and customisation of the system. Dinggly adapted it perfectly to fit our environment and service model, and their team provided timely, hands-on support throughout the entire process - from registration and connectivity testing to updates, upgrades, and troubleshooting.

Ed and Anthony have been proactive, aproachable, and professional every step of the way. A fantastic solution for any workplace/hospitality venue focused on efficiency, consistency, and elevated client experience.

Great product and fabulous team to work with - worked straight out of the box - and does exactly what we need it to do. Highly recommend.

I’ve been in business for over 35 years, and it’s rare to come across a company that operates with the level of integrity, innovation, and genuine care that DINGGLY does.

Their paging system isn’t just advanced — it’s truly the most intelligent and well-thought-out solution I’ve seen on the market. What impressed me even more, though, was the team behind it. Ed and Anthony went above and beyond at every turn, providing not only outstanding product support but a level of personal attention and professionalism that’s almost unheard of today.

DINGGLY delivers excellence in both product and people. It’s been an absolute pleasure working with them, and I can say with complete confidence — they’ve earned every bit of their reputation as the world’s most intelligent paging system.

I cannot recommend Dinggly enough. Not only is the product excellent, so is the customer service!

We were searching for a solution to on demand service requests. We looked at many providers offering the same call button options, however all others required infrastructure to be built. Where Dinggly simply runs off the WI-FI.

We met Ed, and everyone was captivated, his story behind the idea captivated everyone. Ed & Anthony have been very patient with us during the installation, and the hands on support we have had has been second to none.

I am delighted we have finally got Dinggly over the line, (issues on our side), it's now working and everyone loves it. We can't wait to expand out to other UK offices. Thank you both Ed & Anthony for all of your support so far, I personally can't wait to see the future success of Dinggly.

Brilliant customer service from Ed, easy set up with no dramas. Pagers ready for use upon delivery and really helps with slick, seamless service from the team for our guests.

My experience with Dinggly has been exceptional. Their support team is incredibly responsive, quickly addressing any questions or concerns. The hardware provided by Dinggly is top-notch, featuring advanced technology that stands out from other solutions we've tried. Deployment was smooth and effortless, thanks to clear, user-friendly instructions that allow even non-technical end-users to easily set up the devices. Additionally, the underlying tech infrastructure is very IT-friendly, giving us peace of mind regarding security and reliability. Highly recommend!

Quick efficient service with great options for customisation. Product arrived swiftly and worked straight out of box.

Dinggly is a great solution for our needs. Customers can call for service instead of being bothered every so often. Support at Dinggly is amazing, very responsive, changes made very quickly. We were also offered support with the set up and visuals. Great response times.

A great, easy to use solution.

An easy to work with team who are very responsive, product works well, easy to deploy, would recommend and use again.

We had the pleasure of working with Dinggly for the installation of customized call buttons in our venue, and we couldn’t be more impressed. The quality of the buttons is superb—both in terms of functionality and design. Anthony provided excellent service from start to finish. His attention to detail and customer care were outstanding. We highly recommend Dinggly for anyone looking for top-notch products and reliable, professional service.

Amazed by the service and communication with Ed.
I use Dinggly for a few years already on board a superyacht and wouldn`t change it for any other device.
Whatever I needed, Ed solved it in two shakes. Without any charge or additional cost.
I recommended Dinggly to all my colleagues.
Thumbs up and continue with the good work.

We had some issues with our watches, Ed @ Dinggly was efficient and friendly. He organised the repair and we received the devices back within a matter of days. Thank you

The customer service from Ed and Anthony has been excellent!

Any issues that we faced due to the nature of our business they have been very keen to help us overcome, helping us find solutions fand what works for us, all the while keeping it cost effective. We will definitely use them as we expand our brand and the products are extremely modern and slick compared to other products I looked at.

I'd recommend the watches over the pagers for durability and also response times. Our venue is late night and has loud music, so the clip on pagers the servers found difficult to feel/hear due to the uniform and the surroundings, but the watches helped us overcome those issues.

They'll help you find what works for you, and are so quick to reply.

Thanks again for all your help!

I own several optometry clinics in Canada, and Dinggly has made our clinic flow and patient handoff experience WAY better! Highly recommend!