The selection of products is impressive but the volume in each box is such that each represents a significant outlay. From a marketing point of view half boxes would sell very well, even if slightly... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We have been having Dining Solutions products for over 15 years. Martin, our agent is always very cheerful and knowledgeable about the products. If he doesnt have something we would like he will alway... Toon meer
Bedrijf heeft geantwoord
We have just had a visit from Ionut Daskalu from Dining Solutions Direct. For many years now he has been calling every few months with very excellent frozen produce. He is an excellent salesman, livel... Toon meer
Bedrijf heeft geantwoord
We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.
Geschreven door het bedrijf
- Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.
Contactgegevens
Unit 8F Greenham Business Park, Greenham,, TA210LR, Wellington, Verenigd Koninkrijk
- 01460 259873
- customersupport@diningsolutionsdirect.com
- diningsolutionsdirect.com
4,6
Uitstekend
294 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good products and free-range too
We’ve been buying DSD’s products from Andy (1524) for many years and they’ve always been very good. I’m especially happy that the chicken breasts and turkey are free-range.
28 maart 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Thank you, Bill, for your kind review and for your continued support over the years.
We’re delighted to hear that you’ve been so pleased with the quality of our products and the service Andy (1524) has provided. It’s also wonderful to know that the free-range chicken breasts and turkey are a real positive for you.
We really do appreciate your loyalty and look forward to serving you for many more years to come.
Friendly
Friendly , helpful, and explained about the products .
A good selection of meat and fish products
24 maart 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Thank you, Jacqueline, for your lovely review.
We’re so pleased to hear that you found our representative friendly and helpful, and that the products were clearly explained to you. It is also great to know you were pleased with the selection of meat and fish available.
We really appreciate your support and look forward to serving you again soon.
A Culinary Find
We are so pleased to have met our local salesman.
This is the first time buying the products so we decided to sample a box of lobster tails and a box of steaks. Everything is packaged beautifully. We have tried the steaks and they are wonderful; surpassing anything from a supermarket. We look forward to our next visit so we can try some of the other items.
21 maart 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Thank you so much for your lovely review.
We’re delighted to hear you were so pleased to meet your local representative and that your first experience with us has been such a positive one. It’s great to know the lobster tails and steaks made a strong first impression, and we’re especially pleased that you found the steaks to be of such a high standard.
We take real pride in the quality and presentation of our products, so your comments mean a great deal. We look forward to seeing you again on the next visit and helping you discover even more of the range.
Your representative was very good
Your representative was very good, personable, not pushy however the box containing my fish looked as if it had been the demonstration box. I am hoping that the contents had not been defrosted several times over many weeks!!!
19 maart 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Thank you for your feedback, we really appreciate you taking the time to share it.
I’m pleased to hear our representative made a good impression and approached things in the right way, that’s exactly how we train our team to operate.
I completely understand your concern regarding the box appearance, and I want to reassure you that all of our products are kept frozen to strict standards and are never defrosted and refrozen. What you received will have been from our working stock, not a demonstration product, even if the outer packaging didn’t look its best.
That said, presentation does matter, and I’ll make sure this is fed back to the team so we can improve that side of things moving forward.
If you have any concerns at all once you’ve tried the products, please don’t hesitate to get in touch, we’ll always look to put things right.
Good quality food
We have used Dining Solutions before and are always pleased with the quality of the food. Additionally, the young man showing the boxes to us was very pleasant.
17 maart 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Hi Hazel,
Thank you so much for your kind words and for choosing Dining Solutions Direct again, it really means a lot to us.
We’re delighted to hear you’re consistently pleased with the quality of the food, and I’ll be sure to pass your comments on to the young man who visited you. It’s great to know he made such a positive impression.
We really appreciate your continued support and look forward to seeing you again soon.
great delivery guy
great delivery guy, made good impression. will order again next time your in the area if i have the space in my freezer.
14 maart 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Thanks very much for the lovely feedback. We’re really pleased to hear he made such a good impression. We’d be delighted to see you again next time we’re in the area, freezer space permitting.
Fish & More
sales rep very knowledgeable , everything well presented
12 maart 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Thank you for your kind feedback. We’re delighted to hear that your sales rep was very knowledgeable and that everything was well presented. We really appreciate your support and hope you enjoy your Fish & More products.
Marius is a joy
Marius is a joy! He is always upbeat and full of new food products for us to experience. The food is great quality and the choice is broad. I would recommend everyone to give it a try!
13 maart 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Thank you for your wonderful feedback. We’re so pleased to hear that Marius is always upbeat and brings such great new products for you to try. It’s lovely to know you’re enjoying the quality and wide choice of the food. We really appreciate your recommendation and support.
I do not usually buy anything at the…
I do not usually buy anything at the front door, however I was assured when I saw, the choice and quality of your food, I did choice two items, which I know I will enjoy. Being a fish person. It's nice to see this kind of service coming around.
11 maart 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Thanks for giving us a try, especially as you don’t usually buy at the door. I’m really pleased you liked the look and quality of the food. As a fellow fish fan, I think you’ll enjoy the choices you picked. It’s great to hear that the service was appreciated as well. If there’s ever anything you’d like to try in the future, just let us know and we’ll be happy to help.
Thanks again for your support.
He's very friendly and the food he…
He's very friendly and the food he brings is amazing. His chicken Kievs are a real family hit and invaluable for when time is short between the family getting in from school and having to go out again for evening activities. The prawns are also amazing and great in stir frys, so health and tasty.
11 maart 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Another household saved by chicken kievs and prawns. Civilization hanging on by garlic butter and quick dinners between school runs. Here’s a tidy reply you can send without it sounding like a freezer catalogue.
Thank you for the lovely feedback. I’m really pleased to hear the chicken kievs have become such a hit with the family, they’re definitely one of our favourites too. It’s great that they help make those busy evenings a bit easier. The prawns are a great choice as well, perfect for quick stir-fries and a healthy, tasty meal.
Thanks again for your support, it’s very much appreciated.
Andy 1542 is just fantastic*
Andy 1542 is just fantastic, he is more than a salesman, he is a friend* We have been eating great fish thanks to him for more than 14 years… I have to say that, since he moved to Dining Solutions Direct the quality has been excellent! From the sea bass to prawns, chicken and our latest discovery, thanks to Andy’s advice, squid, which I just baked for 20/25 mins and the result was better than a restaurant. Thanks Andy 1542! and DSD keep it up! Rebecca&Yasha
11 maart 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Thank you so much Rebecca & Yasha for such a lovely review. Andy will be absolutely delighted to read this. It’s wonderful to hear that you’ve been enjoying the food for so many years and that Andy has become more than just the person delivering it.
We’re really pleased you’re enjoying the quality of the products, especially the sea bass, prawns and chicken, and it’s great to hear the squid was such a success. Andy does love recommending new things to try and it sounds like that one paid off perfectly.
Thank you again for your continued support over the past 14 years. It truly means a lot to all of us at Dining Solutions Direct.
The salesman "charlie" was brilliant
The salesman "charlie" was brilliant, honest, informative and very polite and friendly.
Although the products are a little on the pricey side, the quality is exceptional.
9 maart 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Thanks very much for the kind feedback. Charlie will be really pleased to hear this — he takes great pride in looking after his customers and making sure people understand exactly what they’re buying.
We really appreciate you recognising the quality of the products. We focus on sourcing the best we can, so it’s great to know you’re enjoying them.
Thanks again for your support.
Food quality is always 100%
Food quality is always 100%
Delivered to the door which fits in with busy lifestyle is a plus.
Engaging staff, helpful and always open to feedback.
One thing to consider is the bulk buying, if you decided to be adventurous and it turns out not to be your thing can leave you with excess food. Tom, might be worth doing a "pick and mix" box to help with smoothing this issue. I want to try it all, the products are great but reluctant at times incase Iget caught short.
Other than this It is all possitive , thanks.
10 maart 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Thanks very much for the thoughtful feedback, we really appreciate it.
We’re glad the home delivery and quality of the food work well with your busy lifestyle, and it’s great to hear the team have been helpful and open to feedback.
Your point about bulk buying is a really good one. Trying something new can feel like a bit of a commitment when the packs are larger, so the idea of a “pick and mix” style box is a great suggestion. I’ll make sure Tom and the team hear that.
Thanks again for your support and for taking the time to share your experience — we’re really pleased you’re enjoying the products.
Good quality food with helpful lady 893.
3 maart 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Thank you for your kind review.
We're really pleased to hear you enjoyed the quality of the food and found Tracy (893) helpful. She takes great pride in looking after her customers and sharing her knowledge of the products.
We truly appreciate your support and hope you continue to enjoy the food.
Good quality food
Nice friendly staff didn't push us into buying anything,we brought some chicken in garlic and herbs which was very tasty
It would be good if you had smaller portion packs as i don't have a huge freezer, or a taster pack of assorted meat or fish
4 maart 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Hi,
Thank you for your kind review. We're really pleased to hear you enjoyed the quality of the food and found our team friendly and relaxed when visiting. It’s great to know the chicken in garlic and herbs went down well too.
We also appreciate your suggestion about smaller portion packs or a mixed taster selection. Feedback like this is really helpful and we’ll certainly take it on board as we continue developing our range.
Thanks again for taking the time to share your thoughts.
Marius (5012) Passion for food
Marius (5012) is always friendly and cheerful. He has a passion for his food and will gladly recommend the most delicious ideas, so you’ll truly enjoy every meal.
6 maart 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Hi Martin,
Thank you for the lovely feedback. We're really pleased to hear how friendly and enthusiastic Marius has been when visiting you. He genuinely cares about the products he brings and takes pride in recommending meals customers will really enjoy.
It’s great to know his passion for the food comes across and helps make every visit a positive experience.
Thanks again for taking the time to share your review.
A customer friendly home service
Marius was very knowledgeable and I look forward to trying the fish we have bought
5 maart 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Thanks for the lovely feedback, Karen. We’re really pleased to hear Marius looked after you and shared his knowledge. The fish is a favourite with many of our customers, so we hope you enjoy it just as much. Thanks again for taking the time to leave a review.
Lovely salesmen
Lovely salesmen, worked hard to get a sale from someone who doesn’t normally buy at the door. Quality of the food sells itself. Mixed boxes suitable for 2 people would win the extra star, I don’t have lots of freezer space
5 maart 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Thanks for the kind words. Our reps do work incredibly hard, so it’s great to hear that came across. Even better that the food lived up to expectations.
That’s a really helpful suggestion about mixed boxes for two with smaller freezer space. We’re always looking at ways to make things more convenient for customers, so feedback like this is genuinely useful.
Enjoy the food and we hope to see you again soon.
Review Tom728
We’ve been using Tom from DSD for a while now and he’s great, as is the food he brings us. Very knowledgeable about the food and always on time.
30 januari 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Thank you for the lovely feedback. We’re really pleased to hear you’ve been enjoying both the food and the service from Tom. He takes a lot of pride in looking after his customers and knowing the products inside out, so it’s great to see that recognised. We truly appreciate your continued support and look forward to serving you again soon
Our local rep Tom (Tom 728) is great.
Our local rep Tom (Tom 728) is great. Always responsive, comes when we need him which as we have very busy lives means that we have to be very specific about timings. He is always friendly and our Chef (Neil) absolutely loves the quality of the products.
Sometimes availability of specific products is patchy, we understand that this can be difficult but maybe on the website the company could note when products are not available, for example we have waited several months to get Chicken Supremes.
Tom however always tries to make sure we get what we need, we have a large freezer with a wide range of Dining Solutions Direct foods. One other small gripe, more catering for dairy allergies would be good. Fortunately, having our own Chef minimises this but there are some products we would live to try but cannot due to dairy content.
16 februari 2026
Review zonder uitnodiging
Antwoord van Dining Solutions Direct
Thank you for your detailed and thoughtful review.
We’re so pleased Tom is able to work around your busy schedule and provide the service you need, and it’s fantastic to hear Neil enjoys the quality of the products.
We appreciate your feedback on product availability and dairy-free options — this is very helpful and will be shared with the team. Thank you again for your continued support; it really means a great deal to us.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.