Brand new Melitta Caffeo machine broke down within a month or so. When I contacted the company for service, there was poor communication, requiring numerous chase-up calls. Finally when the machine... Toon meer
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Lees wat reviewers zeggen
Sold me a dodgy coffee machine now refuses to refund the money, insists on half value store credit to buy another faulty machine. Their director Michel thinks he's a smart scammer but scammers alwa... Toon meer
Agenta Faber in our office for a few months now, and it's made a huge difference! It's easy to use, even for the less-experienced baristas in our team, and consistently delivers smooth, flavorful coff... Toon meer
Called their customer service to ask about a particular espresso machine model I was very interested in. The guy who called back was impatient and sarcastic. Didn't even introduce himself. Sorry but y... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Di Pacci Coffee Company is the biggest coffee machine retailer in Australia with more than 10,000 varieties of coffee machines, grinders & accessories.
Contactgegevens
97-99 Chapel Street, 2196, Roselands, Australië
- (02) 9758 0760
- support@dipacci.com.au
- dipacci.com.au
2,8
Gemiddeld
77 reviews
Heeft nog niet op negatieve reviews gereageerd
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stop harrasing me with emails
29 maart 2018
Review zonder uitnodiging
Didn't have the colour I ordered
Didn't have the colour I ordered. Didn't contact me to let me know. Had to chase them up to find out when it would be available for pick-up
29 maart 2018
Review zonder uitnodiging
I bought the EDM Techinika profi coffee…
I bought the EDM Techinika profi coffee machine with the ECM S-Automatik 64 grinder at a good price from Di Pacci Coffee Company. Great coffee machine and grinder combo. Great to deal with Michael.
Delivery was later than advised but apart from that it's been great to finally get the coffee machine and grinder- ECM definitely have the quality and looks and now enjoying amazing coffee each day.
26 maart 2018
Review zonder uitnodiging
Poor service. Accessories not returned with repair. Brand new Melitta Caffeo machine broke…
Brand new Melitta Caffeo machine broke down within a month or so. When I contacted the company for service, there was poor communication, requiring numerous chase-up calls. Finally when the machine was serviced, the brand new accessories that came with the machine were not returned with the machine. e.g milk spout tube, card insert explaining which coffees use which beans. Despite repeated contact to chase this up, nothing was returned.
25 maart 2018
Review zonder uitnodiging
Were honest and upfront ,were waiting…
Were honest and upfront ,were waiting on delivery of machine I wanted,it was delivered within the time frame expected ,simple and hassle free transaction, received what I ordered.
24 maart 2018
Review zonder uitnodiging
Online coffee machine purchase
Great service. Promptly sorted out a problem.
23 maart 2018
Review zonder uitnodiging
Easy Transaction
Great product and easy transaction. Big store and range of products. Worth checking out.
23 maart 2018
Review zonder uitnodiging
Excellent to deal with, recommended
Excellent to deal with. Fast delivery, good product. Recommended.
22 maart 2018
Review zonder uitnodiging
Great online store - spare parts needs tweaking
Very easy to purchase my coffee machine. I pre-ordered the machine, and once it was available it shipped the next day.
My only gripe is that the machine spare parts (for servicing) are hard to find in AU. I would have throught that Di Pacci would have them for a machine that they sold.
22 maart 2018
Review zonder uitnodiging
No ordinary coffee
Owning and operating a mobile café makes it of paramount importance to have a reliable coffee machine that produces a high standard beverage for my customers and that's exactly what my WEGA does. I would have no hesitation recommending them to anyone for professional or personal use.
22 maart 2018
Review zonder uitnodiging
Work great and machine always sparkles
22 maart 2018
Review zonder uitnodiging
Didn't have stock of the item I ordered…
Didn't have stock of the item I ordered even though their website said they did. Customer service after that point was good though.
22 maart 2018
Review zonder uitnodiging
Excellent
Ordered my grinder, it was in stock and was despatched and delivered in three days.
22 maart 2018
Review zonder uitnodiging
Awesome delivery service and product!
22 maart 2018
Review zonder uitnodiging
Won’t use again
Decent price, but terrible service with the pickup. Many staff waiting around but none of them cared enough to provide any assistance.
22 maart 2018
Review zonder uitnodiging
order was recived and processed as…
order was recived and processed as expected, product delived withou incident.
22 maart 2018
Review zonder uitnodiging
Happy with my purchase
Happy with my purchase. Great customer service and quick delivery.
22 maart 2018
Review zonder uitnodiging
Great range and quick service.
22 maart 2018
Review zonder uitnodiging
Great service and a great price
Great service and a great price
Highly recommended
22 maart 2018
Review zonder uitnodiging
Expobar: A lovely machine
A lovely machine works really well and, most importantly, makes very good coffee
22 maart 2018
Review zonder uitnodiging
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