Ordered product with direct beauty 7 days ago They say they shipped my item 5 days ago via Riyal Mail 48 No notifications from Royal Mail , This is Royal Mail 48 which means delivery with in 48... Toon meer
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Lees wat reviewers zeggen
Ordered a product on the website it states next day dispatch and 48 hours tracked delivery Sadly it took a week to arrive and was therefore too late as it was a gift They did however accept the re... Toon meer
I got an excellent price for aftershave - Hermes,usually crazy prices! It was for birthday gift for my boyfriend. Evri then left my parcel just lying at the side of my house rather than my safe place... Toon meer
Bedrijf heeft geantwoord
Our parcel never arrived. Direct Beauty have clear photographic evidence of our parcel being delivered to the wrong address. Despite this,hey have finally offered 80% of my purchase cost (not includin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Direct Beauty, we’ve been your trusted source for genuine and authentic perfumes and cosmetics for over 15 years. As a UK-based company, we’ve proudly sent out millions of orders, earning a reputation for exceptional service and quality. Our carefully curated selection features trusted brands and the latest beauty trends, with new products added regularly to keep your routine fresh and exciting. Whether you’re searching for a signature scent or makeup must-haves, you can count on us for excellence at every step. Discover why so many beauty lovers choose Direct Beauty for their trusted beauty essentials!
Contactgegevens
Direct Beauty, Unit 1 1000 North Circular Road, NW2 7JP, London, Verenigd Koninkrijk
- help@direct-beauty.co.uk
- direct-beauty.co.uk
2,6
Slecht
71 reviews
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Reageert doorgaans binnen 1 maand
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Fantastic deal
Very reasonable price, excellent quality and quick delivery, even at Xmas time!!
16 december 2024
Antwoord van Direct Beauty
Thank you so much for your feedback.
Fast delivery and great price on my…
Fast delivery and great price on my fave perfume that’s hard to find as very few stockists
1 januari 2025
Antwoord van Direct Beauty
Thank you for your feedback : ) Hope to serve you again soon.
Prompt delivery despite the Christmas…
Prompt delivery despite the Christmas rush and competitive price.
21 december 2024
Antwoord van Direct Beauty
Thank you so much for your kind words, hope to serve you again in the future : )
SCAM COMPANY PLEASE STAY AWAY
I placed an order on the 22rd of December with this company where now on the 6Th January the emails they send you are hilarious they DO NOT SEND TRACKING DETAILS I HAVE REPORTED THIS COMPANY TO FRAUD TEAM PLEASE PLEASE STAY AWAY FROM THIS COMPANY ITS A SCAM
22 december 2024
Review zonder uitnodiging
Antwoord van Direct Beauty
Tracking was sent, item shows as delivered. We reached out many times to customer with no response from them.
I ordered perfume and got an email to…
I ordered perfume and got an email to confirm dispatch and Royal Mail 48 hour delivery. 10 days later I haven’t received it and Direct Beauty keep telling me they are investigating it. I have asked for the Royal Mail tracking number 4 times now and I get a reply to my email but they will not give me the tracking - rather suspicious! I understand it’s over the holiday period so there may be a delay with deliveries but a tracking number would be helpful.
I will update review if I receive delivery or tracking.
Update - order arrived 04/01 and is exactly what I ordered. Unfortunately not the pre- Christmas delivery that was advertised when I ordered but at least it arrived. They then offered a partial refund which I suppose helps but I would have preferred the order with no delay as it was supposed to be a Christmas present.
Since then I get emails daily from a staff members personal email address asking me to amend my review. 1, unusual that staff would contact me on a personal email address. 2, they should not be pestering me to change a review.
At least I can confirm it is a legit company as the order was received in good condition but in future I’d stick to a better known retailer to save the hassle.
19 december 2024
Review zonder uitnodiging
Antwoord van Direct Beauty
Dear customer. Sorry to hear you have had issue with this order, please do contact our support and we will resolve this for you.
I ordered over £150 of perfume
I ordered over £150 of perfume. 2 days later it was delivered. All genuine products.
On this experience I cannot recommend them enough. Will use Direct Beauty again without a thought.
11 december 2024
Review zonder uitnodiging
Antwoord van Direct Beauty
Thank you for taking the time for your feedback and recommendation. We all really appreciate your kind words : )
a website worth buying from…
good service and I will buy from the website again
14 december 2024
Review zonder uitnodiging
Antwoord van Direct Beauty
Thank you for taking the time for your feedback and recommendation. We all really appreciate your kind words : )
Genuine perfume
Perfume is genuine and arrived before the date I was told. Easy site to get around, I will shop with you again xx
19 november 2024
Review zonder uitnodiging
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