I booked through an agent for three room. The assistant and customer service I received from Kim Imperial was outstanding. Even on her days off she answered any questions I had. I will definitely rec... Toon meer
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Lees wat reviewers zeggen
Marilyn was so kind, helpful and patient when booking our girls trip. Quick to respond to follow up questions and requests. We have used direct line cruises before booked again because we where ha... Toon meer
I have been on 21 cruises and dealt with a few travel agencies, but I will never go anywhere else again for a cruise my agent Tammy is by far the best and most helpful agent I have ever dealt with in... Toon meer
We booked with a terrific representative by phone. We had some questions so it was much easier than booking on line. He was patient and was so helpful. Also better pricing than going directly thr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Direct Line Cruises
Geschreven door het bedrijf
With over 30 years in the industry, Direct Line Cruises has grown to become one of the largest and most trusted cruise-only travel agencies in the United States.
By offering highly competitive fares, unbeatable promotions and 5-star customer support, Direct Line Cruises is the #1 choice for planning and reserving your dream cruise vacation. Popular cruise lines available through Direct Line Cruises include Carnival Cruise Line, Celebrity Cruises, Holland America, MSC Cruises, Norwegian Cruise Line, Princess Cruises, Royal Caribbean, Viking River and more.
Read the Direct Line Cruises' reviews today. Once ready, book online at www.DirectLineCruises.com or call to speak with a cruise specialist at 1-877-731-1915. LEARN MORE
Why Book with Direct Line Cruises?
Geschreven door het bedrijf
- Expert Staff
- As an exclusive agency for the cruise industry, Direct Line Cruises ("DLC") carefully selects and trains its staff in every important detail about all of the major cruise lines. Their toll-free reservations line is available to answer all of your questions, provide rate quotes and more.
- No Commissions or "Sales Pressure"
- The staff at Direct Line Cruises does not work on commission so you save money and they always have YOUR best interest in mind. There's never any "sales pressure" or unwanted follow-up calls. In fact, they won't even take your phone number unless you ask them to call.
- Low Rates
- Direct Line Cruises buys large "blocks" of cabins from several major cruise lines. By pre-purchasing cabins far in advance of the sailing dates, they "lock-in" the cruise line's "early booking" discounts and they get group pricing concessions (which are passed on to you even if you are only booking one cabin). In fact, the rates from DLC are often 40% to 60% lower than the cruise line's brochure rates.
- No Service Fees
- Unlike many travel agencies, Direct Line Cruises never charges a service fee for helping you make your cruise reservation. So, the rate you are quoted is the rate you pay. There are never any unrequested "add-ons".
- Loyalty Savings
- Earn points for every cruise you book through Direct Line Cruises. Points can be redeemed for purchases on future cruises towards valuable bonus offers such as FREE onboard credits, gift shop purchases, specialty dining, spa sessions and more.
- Free Onboard Credits plus more
- A wide selection of cruises offered by Direct Line Cruises include free onboard credits, beverage packages, specialty dining packages, shore excursion discounts plus much more.
- Our Clients Love Us!
- Read the Direct Line Cruises Reviews today and you will see why our clients love us!
Contactgegevens
330 Motor Parkway, 11788, Hauppauge, Verenigde Staten
- 1-877-731-1915
- sales@directlinecruises.com
- directlinecruises.com
Direct Line Cruises
4,8
Uitstekend
10K reviews
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Maggie is the best
17 april 2026
Excellent service
I booked through an agent for three room. The assistant and customer service I received from Kim Imperial was outstanding. Even on her days off she answered any questions I had. I will definitely recommend and book again with Kim and Direct line cruises.
17 april 2026
You have some booking agents that need…
You have some booking agents that need more training, they have been giving running around when I called, one messed up my on hold reservation bc she didn’t tell me that she didn’t work the day that showed on her work schedule she sent lol
15 april 2026
Thank you Diane
Thank you so much Diane Extension 140 very kind, helpful and professional
16 april 2026
Marie did a fantastic job of booking my…
Marie did a fantastic job of booking my cruise. She answered all of my questions as always.
16 april 2026
Lisa Coffey was very responsive…
Lisa Coffey was very responsive answering my questions and offering additional help if needed
16 april 2026
Exceptional service
15 april 2026
John made it easy and looking forward…
John made it easy and looking forward to our cruise
Thank you
4 april 2026
Efficient service
Efficient service. They always call back and no the industry inside and out.
15 april 2026
Good service Pleasant people and quick…
Good service Pleasant people and quick response on guestions
13 april 2026
I always thought the more you cruise…
I always thought the more you cruise the more benefits/discounts you got. I travelled MSC in Jan. of this year to Mexico to Honduras and got $125 cabin credit. Booked the same trip for next Jan. and only got a $25 cabin credit. So I don't see any extra benefit from the more you cruise with a cruise line.
14 april 2026
Antwoord van Direct Line Cruises
Thank you for your feedback and your loyalty!
After reviewing your reservations, we noticed that your booking last year was made during an MSC promotion that included additional onboard credit. Cruise lines periodically offer different booking incentives within specific timeframes.
While MSC does not typically offer onboard credit specifically for loyalty, they do provide a percentage discount. Your new booking includes a 5% loyalty discount, which was applied to your pricing when your MSC Voyager number was entered.
We appreciate your loyalty and encourage you to sign up for our emails to take advantage of future limited-time offers. If better pricing or promotions become available before final payment, we will be happy to adjust your reservation for you.
Frist time booking with Direct Line
Frist time booking with Direct Line. Cannot evaluate as my cruise is not until 2027. I will give an excellent grade to your agent with whom I booked directly.
14 april 2026
Antwoord van Direct Line Cruises
Thank you for booking with Direct Line Cruises. We appreciate the opportunity to become your new travel agency and are pleased to hear you had a positive experience with the agent who assisted you.
We look forward to ensuring you have a wonderful cruise in 2027.
Marilyn
Your agent Marilyn went above and beyond to book our cruises. It wasn’t an easy task using our casino credit, but she did it. I have worked with many of your agents, but I honestly think Marilyn is an exception. In the future, I will use no one but her.
13 april 2026
The quality of service from our agent was exceptional.
The quality of service from your agent. She was knowledgeable, friendly and very helpful.
14 april 2026
I have been on 21 cruises and dealt…
I have been on 21 cruises and dealt with a few travel agencies, but I will never go anywhere else again for a cruise my agent Tammy is by far the best and most helpful agent I have ever dealt with in all my years . My hat is off to her and I will be speaking with her in the very near future. Thanks again Tammy for your professionalism and your kindness.
13 april 2026
Marilyn was so kind
Marilyn was so kind, helpful and patient when booking our girls trip. Quick to respond to follow up questions and requests.
We have used direct line cruises before booked again because we where happy with customer service and deals
13 april 2026
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