Direct Wholesale Supplies Reviews 

1.109
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Price was good lower than i was quoted by manufacturer. Delivery was very prompt 2days is great for our area. So far performance is okay. It was not recommended by direct wholesale suppliers so not... Toon meer

Beoordeeld met 5 van de 5 sterren

I have to congratulate the team at Diiedt Wholesale Supplies for their wonderfiul service . I ordered a kitchen mixer tap from them on Tuedsday 12 January 2026 and it arrived in Booragoon, a subur... Toon meer

Beoordeeld met 1 van de 5 sterren

Terrible customer service. Purchased items online on 4th April, dispatched and on its way within 2 days. Check tracking hasn’t moved since 6th April. It is now 18th April and after several attempts to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I rang them before ordering and the nice lady kindly went away and checked that the smoke detectors I wanted had at least 10 years of use as per use by date. So ordered 3 smoke detectors online on Thu... Toon meer

Bedrijfsgegevens

  1. Loodgieterwinkel

Geschreven door het bedrijf

Direct Wholesale is a dedicated online plumbing wholesaler selling genuine high-quality plumbing products sourced directly from leading Australian and Global manufactures. We are well-known among Aussie plumbers for our integrity, everyday low prices and only supplying products that meet strict quality and safety standards. Avoid wasted trips stuck in traffic or searching the shelves for products and order your products online. You can order on our secure website any time of the day or night and we’ll deliver to your door or job site.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,5

Alle reviews

(1.109)

42 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Prices are as low as you will see…

Prices are as low as you will see anywhere. Customer service was amazing... they actually called me while picking my order as I was a few bucks away from receiving a free gift. The lady helped me up my order to get the free gift. Shipping was super quick, was out the door the very next day, received same week even without premium postage option. Great range of products, had everything I needed.

10 juni 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Not great

Not great. Purchased a switch which failed the first use. Then they make me send it back, and wait for them to assess the switch not working( apparently needed to go to their specialist department) and you guessed it, I am still without my switch and my wires are just hanging out of my wall. Will not buy from here again.

31 mei 2024
Logo Direct Wholesale Supplies

Antwoord van Direct Wholesale Supplies

We are very sorry to hear about your experience with the faulty switch and the delay it has caused. We understand how frustrating and inconvenient this must have been for you.

Please know that we have sent out a new switch today via premium postage to ensure it reaches you as quickly as possible. We hope this will help resolve the issue promptly.

We appreciate your patience and understanding as we followed our warranty procedures. These steps are necessary to ensure we provide the best possible service and product quality to all our customers.

If you have any further concerns or need additional assistance, please do not hesitate to contact us directly.

Beoordeeld met 5 van de 5 sterren

Fantastic Customer Service

Recently ordered from this exceptional company and not only was the ordering process easy, but communication was 10/10 keeping me updated throughout with order confirmation, despatch details including tracking number and anticipated delivery. And the delivery was super fast. Many thanks, I will definitely be back in the future and would highly recommend to anyone

29 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent communication

Item arrived in good time. Easy to order with detailed information on products and various payment options available. Great communication after ordering with parcel tracking and expected delivery time.

4 juni 2024
Beoordeeld met 2 van de 5 sterren

The website ordering system would only…

The website ordering system would only allow for delivery comments if it was selected for 'leave package in a safe place'.
The comments were required to input for promotional shirt size- so had to select for shirt size of which I put- XXL size.
The shirt that arrived was Small size which i unfortunately had to throw away.
And the satchel which had been delivered (which I didnt want left at the front of house) was split and parts were spilling out of the side of package and out of their own protective individual pouches.

4 juni 2024
Logo Direct Wholesale Supplies

Antwoord van Direct Wholesale Supplies

We sincerely apologize for the series of issues you encountered with your recent order. It is disappointing to hear that our ordering system and delivery process did not meet your expectations.

Firstly, we regret the confusion caused by the website's ordering system. There was an error that allowed for the selection of a promotional product that we no longer have in stock. As a result, we could only provide the limited sizes of free t-shirts we currently have available, which led to you receiving the wrong size. We apologize for this oversight and any inconvenience it caused.

Secondly, we are very sorry to hear about the condition of your package upon delivery. It is unacceptable that your satchel was left in an unsafe location, arrived damaged, and with items spilling out. This does not reflect the quality of service we strive to provide.
Thank you for bringing these matters to our attention. We value your feedback and appreciate your patience. Should you need further assistance or have any additional concerns, please contact our customer service team directly.

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