Not impressed made a purchase through B&Q expected delivery 3 -5 days instead it has taken over 2 weeks to be dispatched & sent to me. It should arrive tomorrow after waiting all this time I do hope... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Not impressed made a purchase through B&Q expected delivery 3 -5 days instead it has taken over 2 weeks to be dispatched & sent to me. It should arrive tomorrow after waiting all this time I do hope... Toon meer
Bedrijf heeft geantwoord
Bought a Dirty Pro Garden Shredder seven years ago. It is still going but I have a small garden and use only about twice a year. Three main issues; 1) Hopeless for branches with leaves or other we... Toon meer
Bedrijf heeft geantwoord
DIRTY PRO A688 DRILL PRESS. I had a brilliant experience with this company, I ordered a drill press witch arrived next day fully packaged with no damage whatso ever, I had an issue with the dri... Toon meer
Bedrijf heeft geantwoord
Waited just short of a month for delivery. Promised delivery on two occasions which didn't happen. Got a refund through Amazon. Item then arrived. Was accused of lying and told I asked for a refund af... Toon meer
Variety of products, tool chests, gun cabinets, furniture, safes, mechanics tools, outdoor. We have it all. Check out our awesome offers today.
Monk Street 97-105, DE22 3QE, Derby, Verenigd Koninkrijk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bought the Dirty pro AC DC tig welder, wanted something to just learn aluminium tig welding, I know how to tig weld steel but never tried aluminium.
Wasn't expecting much as I have bought a cheap Dirty pro tools cabinet in past and tbh not great.
So the day of delivery arrived for the Dirty pro tig welder, extremely well packaged and the machine was large and heavy, to me tells me quality, but it can't be for the price I paid, don't forget this is a AC DC machine, can't be up to much surely??
Tried first with MMA, wow very smooth, then onto aluminium welding which I have never done, well I shocked myself, it welded perfectly, bright shiny weld, smooth and consistent.
You would have thought this machine would have a price tag six times the price.
Just hope components last, think that may be the issue in future, but so far 10 out of 10.
Ordered a safe in Oct. Was sent an email saying it had shipped. Three weeks later and nothing received. The telephone number goes to a voicemail. No answer. The email listed is not the one it directs you to when clicked on, which appears fake. Stinks of fraud.
I was concerned by the number of one star reviews but decided to go ahead and buy from them anyway. Result - excellent service, tools delivered within 3 days and at a very good price. I can only assume what was going wrong a while ago is now sorted because i've received excellent service and had no issues at all.
Fantastic service! Fast and reliable ! Also parcel was left exactly where I asked it to be left! The company uses fed ex as courier and they are by far the best courier out there! 10/10 thanks very much ! 👍
Awesome purchase.. Great seller {thank you AJ} qick delivery.. And the best price for a powerful chainsaw.. Cuts well and all tool added plus a spare chain.. I highly recommend.. Would definitely buy from again Thank you ebay.263037377665
Ordered a chainsaw, very reasonable price,excellent quality couldn't believe the quality of the product, I use it at home for cutting logs up ,there site is very easy to order of and delivered very quick ,im a very happy customer, wouldn't hesitate to order again
sell goods they don't acually have in stock, complete waste of my time. refunded the money for my order but they should mark items as out of stock rather than make me wait around for days, i could of shopped elsewhere. i won't be using them again
Ordered a garden arch on Friday afternoon with standard delivery. Got it through via DPD by midday on Saturday! Can't fault my experience - thanks very much for the speedy shipment!
I purchased a Earth auger 6 months ok only used it a couple of times and the drill piece has fallen to bits!
Contacted the company to be told it was wear and tear and I would have to pay for a new one!
It’s hardly been used and only in soft soil! Not fit for purpose at all.
I am currently seeking legal advice absolutely shocking service
I can honestly say the product I bought is great the customer service both at sale and after sale brilliant
Purchased a chainsaw from Dirty Pro Tools in July 2021, it recently cut out while operating, on investigation the fuel pipe from tank to carburretor was split and disintegrating (believe it might not be fuel safe pipe used), contacted Dirty Pro by email several times, no reply, called them by phone and was told that someone was investigating and would get back to me later that day, nothing.
Chainsaw was cheap but worked OK, customer care and after service useless, will never buy from them again.
DO NOT BUY
I have a faulty space heater that has not done 1 hours work. it stopped working and filled my whole workshop with toxic fumes and is not safe.
They emailed me a list of things to check which it clearly states in the instructions can only be done by a qualified person. This heater is brand new.
They will not respond to me and are not interested in returning it for a refund. Absolute shambles and a scam company.
DO NOT BUY FROM THESE
I purchased a mobility scooter off this company after recently becoming disabled. After approximately six weeks it started to fall to bits. Bolts coming out, front wheel bearing gone and intermittently with no power. I rang them and they asked me to have an independent local company to inspect the scooter. I was assured that although I would have to pay for this up front
I would receive the money back as it was under guarantee. Not true. After sending them the report from the independent company I was informed that I would not be reimbursed for my outlay. Not only this they blankly refused to collect the faulty scooter. They refused to send an engineer out to repair it, replace it, or refund my money. As well as having to come to terms with recently becoming disabled I now had to come to terms with the fact I had been ripped off. Lost my money and left virtually house bound by this uncaring company. They had my money money and then they don't care. Their guarantee is not worth the paper it is printed on. If I could give anyone advice on this company it would be to go nowhere near them. The only reason I gave them 1 star is that you have to rate them with something to write a report. A year on the scooter is rotting in the garden and i'm still saving for another one. AVOID LIKE THE PLAGUE!!!
Just like their name states ,dirty is indeed what they are, they try and blag it alot and make alot of excuses, and try and twist things and give it a new meaning, for eg they have not sent my item to fedex yet they say fedex just don't bother scanning their items when they pick it up from their warehouse, and when I ask fedex they say they don't have the item sent to them yet thats why its still pending , and then they say that actually means fedex have it but haven't scanned it due to beung super busy Christmas period but it's on the way , and explaining how they operate by not following their delivery protocol, and after I disputed how ridiculous that was they said the label must of fallen off, the company is actually a joke, watch out for them on amazon with the name D Pro tools , absolutely dog shid of a company, takes your money even if they don't have the stock to send out , and hopes you will eventually forget about it
Fantastic company and 10/10 customer service. Very quick and efficient
Failed to deliver when they promised. Failed to answer our calls and failed to update us - despite repeatedly promising to do so.
Inefficient .. negligent .. rude .. arrogant!!!!
Ordered gun cabinet. Paid the extra postage to NI. Order refunded to PayPal the next day. No explanation why ordered was cancelled. Really poor customer service & communication. AVOID AVOID AVOID
Been 7 days and still not delivered there couriers just change delivery because they have nothing else in your area and not only when you have it changed to a business address they say delivery due at 18:30 absolutely stay away not worth the hassle
Absolute rubbish. two weeks waiting for a delivery that was never mentioned in the first order. Waited in all day wheen I was told delivery would be here but nothing. ne replies to meails, the website chat was open for 15 minutes with no reply, I called and was answered by a different company, the guy refunded me straight away when I asked so theres the 1 star.
If you want something quickly don't bother, if you would ike someone to reply to you when needed, don't bother. Sadly just a waste of everyones time and energy.
FREE NEXT DAY DELIVERY WHAT A LAUGH JUST GOT A EMAIL SAYING MY GUN CABINET WILL BE WITH ME IN 7 DAYS. IF I KNEW IT WAS GOING TO BE THAT LONG I WOULD'VE BOUGHT FROM ANOTHER COMPANY THAT GUARANTEED NEXT DAY DELIVERY.
DID NOT ANSWER MY EMAIL.
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.