Discount Scooters Reviews 

I asked for help and was treated to a service that solved my problem by helpful, friendly and efficient staff. I can recommend them whole heartedly

I lost my part for my scooter with Royal mail, i rang discount scooter the chap was very kind and helpful,and sent me a replacement which arrived next day, i am now a customer from now on faultless service am now mobile

Richard was very knowledgeable and helpful. I needed a scooter part urgently, due to a pending holiday abroad. He quickly sourced the right part and ensured swift receipt. I couldn't have received a better service.

I have been searching for a spare key for my scooter for a long time. Discount Scooters had one and it was quickly dispatched to me.

As title says, fantastic service and well priced items. Package arrived early which is always a bonus, would recommend seller and items 100%

I contacted Discount Scooters trying to find a spare part for my mobility scooter. I had tried other sites and no-one seemed to know the part number, let alone who might have the part I needed. However, THIS company helped me very quickly. I gave them some details and sent a photo of the part and they came back to me very quickly with the part number and how much it would cost me to buy it from them (through their supplier). I asked them to go ahead and order it for me and it arrived just a few days later. Really, I couldn't have asked for a better service. Richard, who helped me most with this, was outstanding. Excellent company !

The team have gone above and beyond for me when needing a new battery for my scooter. I ordered the wrong one and they were able to order the correct one and swap them over all within a short amount of time. I then needed a safety sticker to take the battery on a flight and they have also sourced this for me. I will use them again and would recommend to others.

Absolutely outstanding performance in service and delivery. Item sourced and delivered in half the time estimated. To say I’m delighted is an understatement! Thank you!

I found Richard very helpful and knowledgeable regarding the part I needed for my mobility scooter. There were several parts that looked similar, but Richard made the effort which fortunately he had in stock. My query was late Saturday afternoon, posted first thing Monday, received first thing Wednesday morning. Correct item, and on the road again. Thank you Richard. I wholeheartedly recommend Discount Scooters.

I cannot recommend Discount Scooters highly enough! My experience with them, particularly concerning my Pride Apex scooter, has been nothing short of outstanding. As anyone with a Pride Apex knows, finding the right tyre size can be incredibly difficult, but the team here truly went above and beyond to get me the exact tyre I needed.
Their commitment to customer satisfaction shone through every step of the way. When it turned out my scooter also had a faulty bearing, they continued to provide exceptional support. I was so impressed that they split shipments to get me the crucial parts as quickly as possible, demonstrating their dedication to getting customers up and running as quickly as possible – a promise they genuinely deliver on.
Every interaction on the phone was a pleasure. The chaps I spoke with were always really nice and friendly, making a potentially stressful situation much easier to manage. This personal touch highlights that they don't forget you when we have supplied a product.
As an independent mobility specialist supplier, Discount Scooters truly exemplifies what it means to put the customer first. They pride themselves on quality affordable electric scooters and mobility scooters and other associated products, and my experience with their new, genuine replacement parts for my Pride Apex certainly confirms this.
It's clear why referrals from satisfied customers represent a large proportion of their sales – they absolutely do what it takes to make sure that everybody who buys from us is fully satisfied with our service and price. For anyone needing spare parts in the event of a breakdown, they really do stock and supply an amazing amount ready for dispatch.
If you have a mobility scooter, especially one with tricky parts like my Pride Apex, or are looking for a new one, do not hesitate to contact Discount Scooters.
They are truly a company that stands by its commitment to quality, affordability, and exceptional customer care. Thank you, Discount Scooters, for your incredible help!

Great service. Ordered a replacement Pride mobility scooter seat on Sunday evening, received it early Tuesday morning. The DHL driver went beyond the bounds of a normal delivery in assistance. Would recommend these companies to anybody.

Wanted to swap wheels on a mobility scooter from solid to pneumatic, really helpful, they found the rights ones and had them delivered in a couple of days. Perfect fit. Great service

I had an amazing buying experience with this company.
They responded quickly to my stock enquiry - the online form was straightforward to complete.
I rang and paid for my items (2 batteries) and the guy I spoke to explained the process and gave me a realistic delivery date as they had to order from the manufacturer.
The batteries were sent tracked and were exactly the same as the original scooter batteries.
The price was keen too, what more can you want?
I’m so glad that I found this company online.

Brilliant service, never heard of the company before but no problems ordering, bought arm rests for partners scooter.and was prepared for them not to fit, but fitted perfectly will definitely know where to go in future for any parts.

Amazing customer service , what more can I say? Wish all companies was as good

Needed a replacement seat post and after sending them the serial number and a couple of pictures I got the exact part I needed. No problems, great Comms. Very happy and will use again.

Only a small purchase - needed an anti-tip wheel to replace one that we had lost somewhere along the way!
Easy to find and order the right part on the website; and it arrived the next day.
Excellent website, excellent service, excellent company.
Thanks.

It took a long time for me to find a very good company that they are. I found them very knowledgeable, very helpful. I contacted this company and spoke to Richard Binnie the manager who help me to find the foot pad I required for my wifes Drive DeVilbiss Autofold scooter. I contacted a few companies who never got back to me. Richard sent me a link to order the part and received it within a couple of days, great service. Can fully recommend this company and all the staff are very friendly too.

Highly recommend.
Ordered a new lock for my Breeze lock box. Easy ordering process, confirmation email received immediately and arrived within 48hrs as detailed. Excellent service. 5min fit, job done.
Thank you

Have to drop them one star as they did send me the wrong part but can't fault there customer service, emailed them last night at 7:30pm and there come right back within a few minuets, sending a new one out today, very happy with them.