Gaslighters
Regular customer. Bought a pair of wireless headphones for £40 in good faith they were good quality having built up trust in Disking over a few years of buying products and computer repairs. The person behind the till said they didn’t know if they were good quality so on a quick online search they looked ok so went ahead with the purchase.
I was not happy with the cheap plastic low build quality, Chinese instructions, no charge, loose charge cable, so returned them the next day with the receipt in order to swap for a pair of cheaper Apple wired headphones. I was told that they could offer a £7 refund as the shrink wrap had been removed. The person behind the till gaslit me explaining that it was essentially my fault as I’d researched the quality of the product online prior to purchase.
I left feeling scammed, and did not take the headphones or refund out of principle. You have lost a customer who was about to bring another computer in for repair! Such a shame as it was so convenient



