Disrepairsupport Reviews 82

Just like to say that the colleague can't remember his name was very competent and very helpful that's all really.

Quick, professional, get everything sorted even things I didn’t know I could get help with. Amazing thank you so much.

Just about everything from the start ,I saw what they do and thought.yes it was the best decision I've ever done it's in the hands of professional people who know what the do , I'm feeling very good for a good result.

Luke was very energetic and friendly and made me feel at ease about getting my issue sorted.
Fantastic. Organised and got the job done efficiently and effectively.

"I engaged with this company regarding a housing disrepair claim, but I was consistently ignored and received no progress on my case. When I went to their website to find their official complaints procedure to raise these issues, I discovered that the email address provided for complaints is associated with an unrelated 'Redundancy Payment' service, rather than housing disrepair.
The lack of professional branding and the administrative confusion, combined with being ignored for so long, has left me with no confidence in this company’s legitimacy or capability to handle legal claims. I would urge others to be very cautious and carefully check who they are actually dealing with before sharing any personal information."

So Pleased And Over Whelmed I Decided To Take A Chance And Go Ahead With Disrepairsupport All Through My Case They Were So Helpful The Young Man Ash Went Above And Beyond To Help Me Making Sure All Steps Were Properly Covered At Times I Was Getting Frustrated With Myself But Ash Being Ace At His Job Guided Me Through Certain Steps.
If You Think You May Have A Complaint DISREPAIRSUPPORT Get In Touch With Them! You'll Be So Glad You Did 👍

A brilliant service, very happy

Disrepair Support deserve my 5 star rating on the basis that they were proactive, professional and fully understanding of my needs and concerns. From the outset, they listened and were most helpful in getting my property issues resolved when the council were non responsive to my needs. They guided me through the process and ensured that action was finally taken. As a result of their support & care and attention to detail, the required repairs were carried out in full. From start to finish, Disrepair Support handled my situation in a professional and expedient matter. I would recommend them to anyone in a similar position.

Disrepair Support were so helpful, I had a large amount of damp in my house which was causing sleepless nights & endless amounts of stress for me.. these guys have relieved me of that & allowed my house to feel like a home again. Thank you! Great service & extremely helpful throughout the process.

There be so helpful helping me with the damp and mould and the leak I am grateful this team helping me

Disrepair Support is a fantastic company who walk you through the what would be the stressful process of organising legal facilities. They are very friendly knowledgeable and helpful Ashley is an asset to the company! He has been very vigilant with updates and keeping me in the loop throughout the process. I am ever so grateful.

The help ive had and the communication has been great.
The bloke who has been helping Kevin pike is a credit to the company

Joe was extremely helpful and friendly he spoke to me about everything and made the process very easy and stress free

Great experience ,I had so far ,with Luke! He transmited confidence, professionalism and care.

I had a great experience working with Luke on my housing disrepair claim. From the start, he was professional, clear, and really easy to deal with. He explained everything in a way that made sense and kept me updated throughout the process, which made a stressful situation much easier to handle.

They were brilliant, they helped me get my property fixed with exceptional, quick service.

I had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional and it certainly was.

They are professional, the staff is very helpful and cooperative 👍 I am very happy with their services especially thank you very much to Mr. Dylan 😊

I'm absolutely fed up with this company, I'm now angry! 😠 I phoned them ONCE! ....They called me back and I said I didn't want to go ahead with getting it all sorted as the council have now reached out to sort the mould out. They KEEP SPAMMING & HARASSING ME, I've had to block 5 of their numbers as they continue to phone me from different mobile numbers even after asking 3 different callers at 3 different times to delete my number off their system. I'm typing this review as they've literally just contacted me AGAIN and I've AGAIN just told the man on the phone to take my info off the system and he said "I'm sorry, I've not spoken to you before, so wasn't aware" So even after telling the other callers 3x to delete my number they still haven't done so, otherwise this man would've been aware to not call me, or actually he wouldn't have been aware as my number wouldn't have been on the system if it had been deleted!
If they can't even communicate and do a simple task of deleting a number off the system then what else can they not put into, or take off, their system?! VERY UNPROFESSIONAL!

Edit: 16th March....have just received ur reply and really appreciate the fact that you've even replied let alone apologised, so thank you!

I can't Complain i have had excellent Service, the process was simple and straight forward, no issues at all Great communications with the team, I felt to be in safe and trustworthy hands, a good all round assessment I have been ignored for years by landlords and associations this is the first time actions are taken place.

Thanks to Luke.