Dividend Finance Reviews 603

Sadly, my dad got locked in with this company. He had the panels installed on his roof years ago, and they have never worked. Their customer service is always answering, but there's no movement on the project, and the same excuse keeps coming up. Is there anyone who ever actually got their solar panel working?

Terrible company….
Would not let me refinance despite getting all the appropriate paper work
SCAM!!!!
Avoid at all cost!!!!

I would strongly recommend avoiding this company at all costs. I assumed a loan when I purchased my home from the original solar installation. The process was bumpy, but ultimately, I was able to assume the loan. Now it's time for me to sell the home, and they are saying that they will not allow a second assumption of the loan. That was nowhere in the original loan agreement.Nor any paperwork I signed. Their website makes assurances that when you go to sell your home, it's easy to have the loan assumed. This company is also unresponsive in that they ask for paperwork and then don't process it.And promise to email you things that you then never receive. At this point I had an offer for my home at full asking price and this company just killed it. Avoid them.

Poor customer service, lack of transparency with contract terms. They charge upwards of 30% in fees ALONE for solar financing. This is predatory and should be investigated!

Here’s the short version.
I had a loan for $68,500. Over the past 18 months I’ve paid $9500 (I paid $50 over the monthly payment each month). I went to get my payoff amount and I NOW OWE MORE THAN THE ORIGINAL LOAN. I owe $69,500 to pay off my loan. No delinquent payments, no late payments. I paid $50 more than the monthly payment each month.

What you should know:
They calculate and compound interest daily, $17.77 per day in interest that I paid. They refused to send me an amortization schedule until today. Worse than any car loan or mortgage loan. I pray they go out of business soon.

Details:

I did solar panels and a new roof through a company called Valley Voltage. They’ve been great. Dividend was the company who did the loan, I had no choice with lenders unless I paid cash. My minimum payment each month was approx $450, so I put a little extra towards it and paid $500 a month. My first payment was due 60 days after the loan origination date. They spun this like it was a grace period. However, what they failed to mention, was that interest was accruing at an insane rate during these two months. So, after paying $500 a month (and double payments the first 2 months to make up for those first 2 months of interest) for 16+ months of payments, with no late or missed payments, the amount I owed INCREASED BY $1000. Yep, The amount due now is MORE THAN MY ORIGINAL LOAN after $9500 worth of payments. SUPER SHADY. I will NEVER use Dividend again, and I would caution anyone else against using them. I pray they go out of business soon, so no one else gets scammed.

Helpful advice:
I actually took out a loan to pay off this loan. I went through Third Federal. They had the lowest interest rate by far, (1.5% lower than anyone else I could find), no closing costs, no fees, and zero points bought. And I have no affiliation with Third Federal, no kickback, just trying to help others to avoid this misery.

Got a call for payment. They said they put me on a deferred payment plan for shutdown affected people. They called 2 weeks later and got told they shouldn't have put me in the plan. absolutely the worst loan experience in my life with this company.

Horrible worthless company. First the solar company hi tech tricks you into this be agreement and then this company dividend wastes your time when they don’t want to help you. Stay far away and don’t do business with them.

I financed a new shower from Westshore Homes. They set my loan up with Dividend Finance. My loan was for $10,000. The first 8 months 100% of my payment went to interst. I called to ask why, and got the run around. After 8 months only $43 of my $176 payment goes to the principle. When I called about the unfairness of that, a smartalec woman said too bad and hung up on me. After 3 years, 5/22/2022 I still owe over $9,000. By the time this loan is paid off, I'll have paid $6,000 on a $10,000 loan.

I have NOT personally talked to this company but ONLY the solar company.... Shine Solar LLC. Shine Solar is now bankrupt. We were having to pay $150 per month for solar panels that do NOT work.

And for some reason, Dividend Finance has been taking out $210/month on autopay!! NEVER have your bills set up to be paid by autopay! What a SCAM!

Our experience with Dividend has been great. The solar panel installation company introduced them to us. The process was simple and easy. We were informed of all conditions upfront and we felt like we made an informed decision. The prepayment, loan payment process was very easy, everything online and we have easy access to all the information we need.

Horrible company to do “ business with”!
After a year of full & on time payments, my original balance of the loan went up 3k!
The excuse given to me.. “ It was a promotional period “… Promotion for them to outright take my money & put zero towards the principle!

This bunch is nothing but rubbish. Dividend Finance is as crooked as a snake.

I was told my interest rate for my roof and solar panels would be a fixed rate until the loan was paid off. I noticed that my auto draft amount had gone up and I called Dividend. They told me I had another increase in my minimum payment due starting in Oct 2025 which would be almost $100 more each month. The only way I could avoid this was to pay them $11000 now. No one told me of a balloon payment when I took this loan out. I have been unemployed for 3 years now, living on disability income and a very fixed budget. I would never had taken this loan out if I new there was a balloon payment. Do not trust Dividend Finance or Momentum Solar.

One of the worst companies that has ever existed. They put a lien on my mothers house 2 days after she passed away because they thought they wouldn't be paid. they were paid in full in 5 months almost $5000. My title company was the one who alerted me that they did this. They also wouldn't give me any information on the loan even though I was the power of the estate. I advise EVERYONE TO STAY AWAY FROM THIS COMPANY.

Dividend Finance is a scam! They will come to your door sell you solar finance you like within minutes , place solar panels on your roof within weeks and never hear from them again. We listed our house 30 plus days ago and have been going back and forth with them on paperwork for our buyers to assume the loan. We have done a 10day extension because of airing to see for approval of buyer loan transfer only to find out on the 20th day on a Friday afternoon that they want us to pay a certain amount as the owners so that the buyers can assume a certain amount of the the loan.

Dividend Finance just went through a portal upgrade, where you have to create a new login and whatnot.

Beware! The pay off balances are off by 1 penny in their favor!

This company is corrupt. It is nearly impossible to log into your portal and get any sort of documentation regarding your loan and pay-off information. I have spent an incredibly long period of time on the phone with them just trying to get my simple loan documents for a refinance. There is something not right with this company and I am paying this off ASAP to get out of this relationship. I highly advise against using them.

Like many others, the unscrupulous terms of the interest only loan were hidden from us and when we increased our monthly payments, we saw no decrease in our balance in over 18 months. We have been trying to get someone at the company to clearly explain what is happening, but without success. Finally, when our tax accountant couldn't make sense of what they were telling us, we went online and found others who were speaking out about their experiences with Dividend Finance.
At our current monthly payments of $500 at 6% rate with this interest-only loan, we will pay over $9000 in extra interest over the next 10 years than if we take out a 7.25% fixed rate home equity loan.
Based on some of the other reviews, we may have trouble getting Dividend to let us buy out our loan, but we are trying to get out as soon as possible.
We are contacting legal assistance, but legal fees are probably more expensive that the $4800+ we have lost with this company so far.

The company I went through used this company for a solar Loan.

They start the loan before the solar is even turned on. They consider the project complete when the solar is installed but not turned on yet. That is like saying we have manufactured a car sent it to your house and delivered it but we are not giving you a key to drive it and it has to sit there a few weeks and pay interest on it until a month of inspection are completed. Then oh you have pay us but you still can't use it. So not only is the loan payment and Interest start but you still have an electric bill. This company should be shut down.

Terrible customer service very unprofessional & they are scammers do not walk RUN