Divourdiamonds Reviews 

Excellent customer service.

Highly recommend this company

Thank you so much

Bought a beautiful tennis bracelet from Divour Diamonds. Fantastic quality and price. Service in shop was fantastic. After purchase had a few questions and didn't collect certificate for valuation. Contacted Divour who were so helpful. Answered my questions and sent certificate by email and then also by post. Would definitely recommend this shop.

Very high quality, certified diamonds and gold. Delivered a little late but great communication.

I’m absolutely delighted with my lab diamond ring and earrings. The quality and sparkle are stunning, and they look even more beautiful in person. The craftsmanship is exceptional, and both pieces feel elegant and timeless.

The in-store experience was just as impressive — the staff were friendly, knowledgeable, and made me feel comfortable throughout the whole process without any pressure. They took the time to help me choose the perfect pieces, and I couldn’t be happier with my purchase. I’ve already had so many compliments and would highly recommend them to anyone looking for beautiful jewellery and excellent customer service.

Negotiated a beautiful piece for almost 50% lower than anyone else - then brought it to a few appraisers to make sure it was indeed the high quality that was promised.
Highly recommend!

Bought Earrings for my daughters
30th Birthday one pair in 9ct white gold & one in yellow
On opening box was absolutely blown away as there’s a little light built into the box & the diamonds were glistening 50ct in total of diamonds

They are fantastic quality
So much better in quality & price of High Street retailers as I had shopped around

My daughter loved them
Would 100% recommend this Company & will definitely buy again from them
Thank you so much

I am over the moon with my engagement ring! From the moment I opened the box, I was blown away by how stunning it is — the craftsmanship is flawless and the sparkle is unreal.

The whole experience with aashay, nilesh and team was seamless, from helping me choose the design to the final piece. The final piece was exactly how I imagined. Couldn’t have asked for anything more perfect 💍✨

Highly recommend!

Excellent service from the whole team, was able to find a wedding band really quickly. The styles they had on offer were beautiful.

Lovely variety available. We searched two cities and over 30 jewellers to arrive at Divour who had a beautiful marquise engagement ring with petal shoulders.
The price was very reasonable and the after service has been worthy of leaving a review.

Definitely worth a visit if you’re bored of seeing all the same ring styles in every shop!

This is my second purchase from this company. Exceptional customer service from start to finish. My ring was custom made to my specifications. On arrival I had ordered the wrong size, slightly too big. One message on WhatsApp and it was resolved. I sent the ring back. It was resized and back with me within the week. Brilliant service and price compared to the high street. I would not hesitate to shop here again.

My father gifted me a beautiful pair of diamond studs that were bought from Divour after dilly dallying about the size and weight. Thank you so much to Divour for patiently responding to queries til we settled on them. I’ll definitely come back whenever I want to treat myself to any diamond jewellery.

I had a brilliant experience at Divour Diamonds purchasing an engagement ring for my partner. The customer service was faultless, the advice and guidance was genuine and I didn’t feel pressured in any way at all to make any decisions on the design. I was absolutely delighted with the ring when it returned from the workshop, we had to have it re-sized but that was also an easy and hassle free process. Would highly recommend!

I have bought diamond earrings on 2 occasions from this seller and found them to be absolutely amazing value compared to your high street jewellery.

amazing service and ring, very happy with it!

I’m absolutely delighted with my diamond tennis necklace. It’s beautifully made, incredibly sparkly, and looks even better in person than I expected. The price was very reasonable for the quality, and it feels like great value for money. Delivery was right on time and exactly within the agreed timescale, which made the whole experience smooth and stress-free. I would happily recommend Divour to anyone looking for something elegant and timeless.

Beautiful bracelet!
I was a bit nervous about buying without seeing it but I shouldn’t have been it’s beautiful!
Customer service is brilliant
Thank you

I would like to say buying and Fiance a ring from this Jewelers was a great experience they was very helpful and accommodating making my experience the best l
Would recommend buying a ring from the also the are very good with there prices l would like to say a big thank to everyone at do our🥂❤️

Ordered a diamond bracelet for my wife and she loves it. The website was easy to use, shipping was fast, and the bracelet looks even better in person than in the photos. Excellent value and professional service. Will definitely use Divour Diamonds again.

I bought my wife's engagement and wedding rings from Divour. Both custom made. I was extremely happy with my purchase, both quality and customer service was excellent. Thank you

Very poor experience with this seller. First promised delivery in 3 weeks, but then delayed it to over 5 weeks without any communication or response. Eventually, they cancelled the order claiming eBay had cancelled it, only to then ask me to purchase from them privately. I refused and re-ordered through eBay, but they made me wait another week before cancelling again, once more pushing for a private sale. This feels very dodgy and appears to be an attempt to avoid eBay’s authentication process.

I eventually gave them the benefit of the doubt and agreed to buy privately. I enquired about authentication certificate. However, several lies were told throughout the process. I was even threatened that if I wanted the item, I had to remove my feedback on eBay. They rarely respond—you have to call and send constant messages just to get a reply. They are avoiding authentication which says its not authentication. Overall, very bad customer service.

I will also be reporting them to eBay/NAJ/RJC and Trading Standards.