DME Superstore Reviews 130

we order hear Aid from this so-called company, they used Amazon as the hub to send. We called them then iBstone, which was the name of the hearing aid, and also Aura link.DME superstore and no one is ACCEPTING that its theres no way to send back and receive our money back. The battery does not last long.

Due to a carton labeling error, we received the wrong model of a wheel chair. After the customer service agent, Alex, requested time to review what happened, he called back to provide the return instructions and sent a shipping label for a no cost to us using the reused carton delivered to our local UPS location. As I write this review, the returned unit should arrive by April 6 for a full refund as promised.

Great costumer service. Quick to get back to you. Know what your talking about! Everything was a amazing experience

I ordered the walker, bag and cup holder package. I only received the cup holder.

Delivery on tiyt. I didn’t do a5 due to damaged box that created a problem when I had to return it.

The cup holder / phone holder was easy to install. My phone fits just fine in it (iPhone 14 Pro Max w/case)

Looking for my wheelchair was made easy through your site. I received the wheelchair within two days and this helped me very much. The wheelchair came and was easy to take out of the box and easy to set set up. Thank you again Lisa.

Great service

My order came in a timely manner. Your company was very helpful. The price was good. I have no complaints at all.

They were the liaison with the manufacturer (dealt with the warranty) when my mattress was debunked. I did not have to bother with anything and I got a replacement (plus upgrade) shipped for free.

Product received was cut in the center. The product was in a manufacture's box and then a shipping box. The product (an air mattress) was rolled up and cut through in the center when I unrolled it. It was clearly shipped that way. I was told I would get an email about it and had received no contact except for them sending me 10% discount coupons via email.
After a few weeks, I was contacted by Alex, who sent me a new air mattress and it works just great! Thanks for your help Alex!

Prompt and reliable service

Ordered a blue rollator for my 91 year old mother who lives out of state in assisted living. Unfortunately she received a black one which staff assembled not knowing it was to be blue. The outside of the box listed it as being blue. Kind of disappointing. There was small issue during original order that staff rectified expeditiously

The replacement remote control for my chair-lift recliner is exactly the correct item I needed to my allow chair to function properly, once again. The item was easy to research due to having actual pictures of the various remotes available.

What a lifesaver. Well worth the cost.

Most importantly the delivery was prompt!

I saw where someone was not happy with the pre package items. I agree with him 100%. To get the ear domes you have to buy a package with 3 different sizes and I only need one. So I end up throwing away 2/3rds of the order.

Easy appt. Timely on shipping, price comparable to other appt.