Doffle Dog LTD Reviews 

319
•
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Placed an order in October and not received yet! Got an email to say I can get a refund but still haven’t received anything or heard back. Awful - and poor customer service! Definitely would not recom... Toon meer

Beoordeeld met 5 van de 5 sterren

Simply amazing as usual. The harness are to die for. The material is amazing & durable. Teddy gets absolutely filthy but after just one wash the harnesses are like brand new. After only just one w... Toon meer

Beoordeeld met 5 van de 5 sterren

Such good quality products. Particularly Bunny pup with the silver hardware & front D ring. A company you can rely on to keep your dog in fashion & a lovely owner & brand rep team. Supporting small bu... Toon meer

Beoordeeld met 5 van de 5 sterren

Woww wow woww omg the Halloween set is outstanding but I have to say the penguin pup bundle I have just received including the adult pjs is the nicest design I have ever seen totally blown away with i... Toon meer

Bedrijfsgegevens

  1. Dierenwinkel
  2. ook in
  3. Online voedselbezorgdienst

Geschreven door het bedrijf

A online dog accessories store, we are a family run buisness who specialises in all stylish and practical things for your dog.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

319 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(319)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Ordered x2 harnesses (doodle up &…

Ordered x2 harnesses (doodle up & doddle Dino). Such cute designs and amazing quality! Super speedy delivery and fit our puppy so perfectly! Will definitely be buying again soon! :)

19 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Didn't send complete order

Didn't send complete order. Notified them immediately and they took forever to respond. Finally respond saying they will send it and they never did. I emailed again about not receiving missing item and they didn't respond. Will not purchase from them again. Terrible customer service.

15 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely love it!

I've loved this brand for a long time after discovering them on Instagram, so when I was asked to model the Christmas 22 PJs
with my pup for a discount on the Christmas range I was super thrilled! As well as the PJs I got the penguin pup harness set, I'm absolutely in love with it all!

It took a while to arrive, but this is definitely not at the fault of the business owner, it's well known that royal mail have had severe delays and I've been seriously shocked to see how many people are leaving bad reviews on many small businesses pages because of postal delays- I will repeat it again, it's not the fault of the business owner and leaving a bad review can seriously damage their reputation, it's very unfair and inconsiderate.

Big thanks,
Yaz and Max

31 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I paid my order 10th Nov

I paid my order 10th Nov. It's 24th December. I haven't yet my order and my money back too.

I sent 5 emails to this company. Nobody contacted me back.

Very cheek and unprofessional behaviour!

24 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Such a lovely small business

Such a lovely small business. Always reply to any queries quickly. I have had a few orders from them now and everything has been so beautiful. Material is super durable and easy to clean. My little man loves wearing all his items!!

23 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Please don’t buy these unsafe items!!!

I wish there was the option of negative numbers!! The worst and most unprofessional small business I’ve ever dealt with!! Having sent numerous messages on Instagram they asked me to email them, 4 emails, 5 weeks and more messages sent on Instagram they are now ignoring me. My product is unsafe and faulty and they will not deal with the issue. Avoid, avoid, avoid!!!
This is not the first issue I’ve had, they said they would refund me for an item and since checking for the refund I see they never actually sent it! I have a small business, my inbox is checked and replied to daily… this is how you run a business, not by ignoring the people who have helped you to have a business by paying their hard earned money!!
I’ve been told about several other instances when items have failed and communications have been ignored.
Please just spend your money with a business that actually values your custom.

17 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Lack of communication

I placed an order almost 3 weeks ago and have sent several follow up emails regarding that order and I have yet to receive a response. I think if I am supporting a business, I at least deserve a reply to emails. After all that is what the contact link is for. It’s unfortunate, because I was really excited about my purchase. However, I have no idea if it will even arrive. I haven’t received a tracking number or shipping notification. It’s been almost 3 weeks. I’m really disappointed in the lack of communication. I will not be spending money with this company again.

5 december 2022
Beoordeeld met 5 van de 5 sterren

Excellent!

Always excellent service! Beautiful, well made products, delivered quickly, kept up to date with dispatch notes etc! Highly recommend!

6 december 2022
Beoordeeld met 5 van de 5 sterren

OUTDOOR ACTIVITY

SEEING A LOT OF CUTE THINGS FROM OUR VIRTUAL FRIENDS "THE DAXIE TROUBLE" WHERE
THEY HAVE THE NEW CUDDLE AND GO DASCHIE DASH, MAKES US REALLY WANT TO HAVE ONE.
WE LIVED IN INDONESIA WHERE DACHSHUND IS MINORITY COMPARE TO POODLE COMMUNITY, WE ARE STRUGGLING FOR ALL DACHS ACCESSORIES, AND IT'S BEEN LUCKY WE HAVE A FRIEND WHO STUDY THERE AND CAN HELP US TO BRING THE STUFF WHEN HE FLY BACK TO INDONESIA. WE JUST LOVE THE PRODUCT SO MUCH. THANK YOU DOFFLE TEAM TO MAKE SUCH A CUTE BLANKET AND THIS IS ALSO VERY EFFICIENT FOR US WHO LOVE THE OUTDOOR ACTIVITY.

@Vincenzora_the_mini_dachshund

25 november 2022
Beoordeeld met 5 van de 5 sterren

Amazing products

Amazing products, fast delivery and so much to chose from! I love that the delivery came with a note for my pup! Will 100% be ordering again!

19 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Penguin Pup Collection 💖

Such a cute and lovely collection, we bought the penguin pup harness, collar, lead and bow tie. We also bought the pjs and they came with a cute matching mini eye mask. All fitted our miniature dachshund really well - pjs were a little long on his legs as an XS but that’s pretty standard we’ve found across the board (bless him and his little legs!) - everything was such high quality too, Definitely would recommend!

13 november 2022

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