domainz Reviews 114

Gede was excellent, I had a DNS issue and Gede knew how to solve the problem from my screenshot. Thanks!

Great service by Grayson.. very helpful and understanding

Luzviminda at Domainz was so helpful, I do not understand the tech world at all and she showed patience and guided me to understand, thank you.

Sutan Egy and Charisa are very helpful and professional. Verify satisfied with their work ethic and their abilities on how they help me with my questions and issues.

Rating is 10/10!

I contacted Domainz to setup a new account as my previous provider after 30 years is ceasing hosting and email.
Anthony B talked me thru all what was needed and made a stressful situation for me seamless.
He was quick and efficient .
Thankyou ... I look forward to working with you.
Regards
Jackie

The patience of Jansen - because dealing with stressed people who just need things to work must get them down a bit. It is such a relief when things get back up and running thanks to the patience of the operator to ask the right questions and get you on the right track. Really do appreciate the support and thanks to the team at Domainz who have got me up and running again over the past week.

Ichsan and Syahrul have been super helpful! Quick and easy to request help and get what was needed. I have confidence that steps were taken to help us get the best service.

Intan Ayu was super helpful in updating my DNS records so that I could receive my emails. The communication about what was being done was clear so that I could understand what was happening. I wouldn't hesitate to use the domainz portal for client assistance again and can't praise Intan's help enough. I am so relieved that the issue is being sorted and that the stress is alot less because of the help I received.

Helpful and responsive - Yoedhi and Mufiddin were both great to deal with, helping me with a migration of my email to a newer platform and associated issues. Made what could have been a very stressful task really easy - appreciate them both.

Great service and support that was really prompt and super helpful!

I am a client for 6+ years and was recently told that I am on a „legacy product“ - their recommendation was to transition a new platform … needless to say, I was scared due to the risk of a business interruption.

Well, what an amazing experience this transition was. Everything went smooth and staff were amazing in explaining and guiding me through the process.

All done and dusted - happy customer!
You have done a 10/10 job - thanks

Zidan was prompt, clear, courteous and very helpful.
He explained the steps I needed to take, then communicated well as he escalated then resolved the problem. I'm very grateful, and this combined with my previous chat help support week before last, has made me confident to use this support again in the future.

Though it took a while , the people helped and never faltered and solved my problem. So very pleased with the end result.

Zahra was extremely efficient. She didn't fuss and she went about the problem quietly and effectively. She was the third person I'd been to (in other organisations) but Zahra was the only one who helped me. Thank you Zahra!! Brilliant!

Excellent support with very timely resolution. Attention to getting this resolved was greatly appreciated.

very helpful knowledgeable people, sorted out issues I was struggling with

Had a problem - possibly user error, possibly not.
Logged a support ticket, Carlos sorted it out for me.

Gita was clear and concise and even offered to do the tricky back end that we've been struggling with (setting up a Mailchimp account)...

THANK YOU GITA!

Devin was the only person who was able to help me get my email sorted. He was the third time this morning I contacted for support. A massive thank you to Devon and thanks for helping to sort the outlook as well.