Great company , so professional and efficient, had an issue with my pen, sent a video via the chat and within a few minutes, they had issued a replacement. Outstanding Service, thank you so much
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I ordered some cartridges from this company.i did make a mistake and ordered the wrong ones.Emailed straight away and they insisted it had already dispatched Fair enough gave me and adress too return... Toon meer
Bedrijf heeft geantwoord
I ordered the Dr Pen A11, along with needle cartridges, which arrived very quickly and nicely packaged. I noticed that the A11 device had a faulty screen after removing it from the manufacturer's pack... Toon meer
Bedrijf heeft geantwoord
Ordered and received next day by courier. After much searching and worry about receipt of a fake, I decided to order here as not the cheapest but I felt looked and appeared most authentic after my res... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Dr Pen UK The leading Dr Pen website based in the UK. You can buy 100% genuine Dr Pen & Dr Pen cartridges and have them shipped directly to your door, anywhere worldwide! We also have a wealth of knowledge within the beauty industry and we are here to help you with any queries that you may have. We offer full confidence to buy our microneedling systems online… with our 30 day money back guarantee and warranty which is valid for 1 year from purchase date, you wont be disappointed. Shop Dr Pen to achieve beautifully renewed skin Here you can treat a wide range of skin concerns from fine lines and wrinkles, scars and acne scars, sagging skin to open pores, stretch marks, and re-stimulating hair growth. Shop now and choose the perfect device for your skin care needs. Here we also stock a huge range of authentic needles.
Contactgegevens
56F Market St, DY6 9LE, Kingswinford , Verenigd Koninkrijk
- 07713888168
- info@dr-pen.co.uk
- dr-pen.co.uk
Outstanding Service
Great company , so professional and efficient, had an issue with my pen, sent a video via the chat and within a few minutes, they had issued a replacement. Outstanding Service, thank you so much
30 maart 2026
Review zonder uitnodiging
Antwoord van dr-pen.co.uk
Thank you Sally, for taking the time to leave us a 5 star rating - it's greatly appreciated!
Great!
Great!
I've ordered my pen with cartridges and serum on Friday evening and it's arrived on Sunday afternoon. Really fast delivery, great items.
Thank you!
16 november 2025
Review zonder uitnodiging
Antwoord van dr-pen.co.uk
Thank you Patrycja, for taking the time to leave us a 5 star rating - it's greatly appreciated!
Just ordered my first Doctor pen
Just ordered my first Doctor pen. Obviously reading reviews and there’s a lot of fake ones out there I’ve ordered from this website. I just want to check and get some clarification and certainty that this is genuine and the needles are 100% sanitised before use.
24 augustus 2025
Review zonder uitnodiging
Antwoord van dr-pen.co.uk
Thank you David, for taking the time to leave us a 5 star rating - it's greatly appreciated!
The team were great to deal with
The team were great to deal with, easily putting any concerns I had to one side! Highly recommend Dr Pen UK!
10 juli 2025
Review zonder uitnodiging
Antwoord van dr-pen.co.uk
Thank you Ian, for taking the time to leave us a 5 star rating - it's greatly appreciated!
The best customer service I have even…
The best customer service I have even encountered. This company helped me solving an unexpected problem with my parcel and they assisted me with the issue promptly and professionally. I highly recommend them.
30 mei 2025
Review zonder uitnodiging
Antwoord van dr-pen.co.uk
Thank you Robbie, for taking the time to leave us a 5 star rating - it's greatly appreciated!
Excellent product
Excellent product, I would 100% recommend and delivery was very fast. Best purchase I made
22 maart 2025
Review zonder uitnodiging
Antwoord van dr-pen.co.uk
Thank you Laura, for taking the time to leave us a 5 star rating - it's greatly appreciated!
I ordered some cartridges from this…
I ordered some cartridges from this company.i did make a mistake and ordered the wrong ones.Emailed straight away and they insisted it had already dispatched
Fair enough gave me and adress too return,no proper return label.sent the next day as instructed.Three weeks later no return and terrible response from customer service.claiming they never received the item. So unfortunately taking matters further.out of principal more than anything.so be very careful if you need too ask for a refund
3 april 2025
Review zonder uitnodiging
Antwoord van dr-pen.co.uk
Hi Ruth,
Thank you for reaching out.
Unfortunately, we have not received your return. We have requested tracking information several times to help locate the item, but we have not yet received a response. If you are able to provide the tracking details, we would be happy to assist you further.
Please let us know if you can share any additional information.
Best regards,
Dr Pen UK Team.
This company is legit
Excellent customer service and prompt delivery
12 oktober 2024
Review zonder uitnodiging
Antwoord van dr-pen.co.uk
Thank you Stefania, for taking the time to leave us a 5 star rating - it's greatly appreciated!
Feedback
I would like to take a moment to extend my gratitude for the exceptional assistance provided in delivering the parcel. Your efforts ensured that I received it promptly and efficiently.
Having received the parcel, I had the opportunity to try the product, and I am thoroughly satisfied with it.
Once again, thank you for your outstanding service. Your dedication and professionalism have not gone unnoticed.
Warm regards,
Hanna
14 mei 2024
Review zonder uitnodiging
Antwoord van dr-pen.co.uk
Thank you Hanna, for taking the time to leave us a 5 star rating - it's much appreciated!
Second order
Second order with the company. Very quick delivery and items as described.
Good choice of stock to choose from.
15 maart 2024
Review zonder uitnodiging
Antwoord van dr-pen.co.uk
Thank you so much for taking the time to leave us a 5 star rating - it's greatly appreciated!
Excellent Customer Service from Lauren
I ordered the Dr Pen A11, along with needle cartridges, which arrived very quickly and nicely packaged. I noticed that the A11 device had a faulty screen after removing it from the manufacturer's packaging. I emailed Lauren to explain the fault, who replied straight away and provided me with a tracked returns label. Once the device had been recieved, a replacement was posted out immediately and was with me the next day. A very happy customer who will be returning. Thanks Lauren :)
30 januari 2024
Review zonder uitnodiging
Antwoord van dr-pen.co.uk
Thank you Jonny, for taking the time to leave us a 5 star rating - it's much appreciated!
Antwoord van dr-pen.co.uk
Hi Elaine,
Thank you so much for taking the time to leave us a 5 star rating - it's greatly appreciated!
Original Dr Pen products
Original Dr. Pen products, Delivered fast and with the efficient and friendly assistance of the customer service from the device selection to the final delivery.
8 oktober 2023
Antwoord van dr-pen.co.uk
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Excellent service Quick delivery
19 oktober 2023
Antwoord van dr-pen.co.uk
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Antwoord van dr-pen.co.uk
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Dr Pen provide an excellent service
Dr Pen provide an excellent service, really fast delivery
13 oktober 2023
Antwoord van dr-pen.co.uk
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!"
Antwoord van dr-pen.co.uk
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Very quick delivery…
Very quick delivery but the packaging didn’t come with original box, not too sure whether these are fake cartridges or real now.
9 oktober 2023
Antwoord van dr-pen.co.uk
Thank you for taking the time leave us a review. We can assure you that all our products are 100% genuine and are supplied directly from manufacture. Our needle cartridges are not supplied in boxes and supplied directly as we receive them - proof of authenticity can be supplied on request. Best Regards :)
Quick shipping and great customer service
My order arrived quickly and was packaged well.
I contacted customer support, to double check i was orrdering the correct replacement cartridges for my pen. They where very helpful.
1 augustus 2023
Review zonder uitnodiging
Antwoord van dr-pen.co.uk
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!"
Order received promptly great company
Order received promptly. Had a small issue with my pen not turning off after a few months of use. Contacted the team who were very helpful and sent a replacement straight out.
28 januari 2023
Review zonder uitnodiging
Antwoord van dr-pen.co.uk
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!"
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