Draftss Reviews 

125
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

The team at Draftss has worked diligently to complete my requests quickly. The prompts that begin the creation process marry ideas and inspiration. I cannot express how much I appreciate the team and... Toon meer

Beoordeeld met 5 van de 5 sterren

Draftss delivers top quality - I've tapped into their graphics and motion graphics arsenal, and they've never missed. My project manager, Aditi, has been in my corner since day one, serving up tailore... Toon meer

Beoordeeld met 4 van de 5 sterren

We have been very content with the collaboration and service provided by our Project Manager Ria, and the design team at Draftss, helping us build a new website, promo videos and a ton of graphics for... Toon meer

Beoordeeld met 5 van de 5 sterren

Jas is an absolute delight to work with. She always delivers excellence in every single project! I'm so happy that my colleagues have all had nothing but praise for her skills, and if you're looking f... Toon meer

Bedrijfsgegevens

  1. Ontwerpbedrijf
  2. ook in
  3. Grafisch ontwerp
  4. Webdesigner
  5. Webdesigner

Geschreven door het bedrijf

Draftss is the go-to subscription service for startups, brands, and agencies seeking unlimited graphic design, web development, and motion graphics. With an outstanding track record, transparent pricing, and a dedicated team, Draftss offers unbeatable quality and speed, making it the top choice for all design and development needs.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

125 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,6

Alle reviews

(125)

4 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great design team

Our startup won a competition and received 2 months free of design services from Draftss. We were blown away from the attention to detail and their responsiveness to our requests. In 2 months, we were able to mock up over 100 screens! We will definitely be back for more

22 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Nothing better than Draftss

Riz and his team do a great job. All designs are high quality and delivered in a timely manner. They are easy to work with and always ensure to get the designs just how you like them, no matter how many edits you ask for.

I will keep using this platform for as long as I can!

18 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Once I learned I had to be super clear…

Once I learned I had to be super clear in my requests, the Draftss team did some great technical work on my website I never would have been able to do myself. The project managers were very friendly and professional. Highly recommend.

12 oktober 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Not worth

Some deliveries are very good, others are very bad. It looks like completely different designers/teams are working on my project.

Every deliverable had design issues. Either they didn't follow the instructions correctly, or a design/UX problem.

So I had to do a detailed inspection of each task, request fixes (changes too, but that's normal), which increased the time of each task, and wasted my time.

Communication with them is also difficult, the person managing my account clearly had difficulty interpreting a lot of things in English and didn't have much design/UX/product knowledge.

I canceled my recurring subscription, and they stopped working on my tasks 2 weeks before the last day, an absurd!

14 september 2021
Review zonder uitnodiging
Logo Draftss

Antwoord van Draftss

Hi Cayo,

I have gone through your feedback & deep dived into all your projects to understand what went wrong. I came to an understanding that unchecked designs were passed onto you by the project manager. We have a quality control process that is implemented by the project manager. However, the project manager was serving his notice period & was negligent towards your project which resulted in this sour experience. But again, not using that as an excuse, your overall experience didn't turn out the best, but we are ready to fix it. Here's my proposed solution for it.

We have initiated a partial refund of your subscription + we shall also offer you with 1 month of design as a compensation to build back your confidence within Draftss. We have completed 6 projects together with an average rating of 4 out of 5. With your feedback, we can definitely improve the shortcomings and make it a 5 out of 5 experience for all our customers.

Draftss strives towards overcoming the shortcomings & providing an improving experience for all our customers. The insight of shortcoming comes through such experiences of customers, that helps us identify the areas of improvement. I would love to know more about it in detail. I would appreciate if you could make out sometime & get over a quick call with me. Here's my calendar: https://calendly.com/sidops

Beoordeeld met 5 van de 5 sterren

10/10 Would Recommend

Rizwan and the entire Draftss Team are extremely professional, productive and consistently execute a high level of work time and time again. They’ve been very beneficial in managing and completing multiple projects for my agency.

24 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love working with the Draftss team

Love working with the Draftss team! They have replaced the need for another designer in our office. We can rely on Draftss to put together concepts, products, fliers, and really anything visual before deploying teams on them. It's been a cost effective model for us to help scale production. Riz is always responsive, listens to feedback, and has the customer's best intentions. He's awesome to work with. Thank you to all of the Draftss team!

28 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Draftss was great, and creates some amazing designs

Draftss was great. Their designs were awesome.

They listened and executed the design visions we had when we wanted to be specific, but they also did a great job at coming up with creative ideas when we didn't have any particular look in mind.

We will certainly be back when future design needs arise.

2 juni 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good value for money in web design and fast reaction

Draftss provides design services with unlimited changes for a certain period of time. I've subscribed to their 3 months plan to start with and have been asking for web platform design, logos, icons and Word/Powerpoint document templates.
Draftss assigns one manager to your project, who dispatches the work to different teams internally.
They reply fast: typically acknowledge the request within few hours and deliver within 1-4 days depending on complexity. Work quality is great and they can make up-to-date trendy designs in line with current web standards.
For web pages design, they use Figma , which is very convenient to send feedback and use the design with the development team.
Overall very satisfied!

31 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Draftss offers better quality and…

Draftss offers better quality and customer service than some of the more well-known brands we gave a try in the past. Their team delivers overall quality pieces at a decently fast rate. Results will obviously depend on the designers you get to work with.

We will be using them again in the near future for sure.

6 april 2021
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Updated: Spam Issue Resolved

Really painful experience with these guys. Consistent spam with no way to unsubscribe.

update: After posting on Trustpilot, the Draftss team responded and provided evidence that the issue was resolved.

17 november 2020
Review zonder uitnodiging
Logo Draftss

Antwoord van Draftss

Hi Andrew,

I apologize that you were not able to unsubscribe from our emailer list. We were unable to do so from our end due to some bug and have reached out to Mailjet in order to resolve the issue.

We have raised 2 tickets for the same issue in the month of August & September respectively but the error keeps occurring from time to time.

Here are the ticket requests if you would like to know more about it:
1409996
1325652

Beoordeeld met 5 van de 5 sterren

So for... Awesome!

Only have used for one project so far, but I'm very happy with the delivery speed and final result. Better and more flexible than Penji. Will definitely be sending them more work in the future.

13 oktober 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friendly and Professional Team

draftss team is a Friendly and Professional one. They helped me with some of my projects and the result was good. It's been two months working with them, and because I understood how the project turn around time works, so I did not counter an issue with that, my projects were on time, except for one or two projects, because some of my tasks are not an easy or simple one, and they mentioned it on there website that Branding, Logo, and Artworks can take 3-7 days, and I missed that. So check the website for their type of services and the turn around time. Overall draftss is NOT a machine website that you press the button to receive your designs, you are working with a human (designers) that you need to translate your idea to them so they can design it for you.

12 september 2020
Review zonder uitnodiging

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