Drain Doctor - Birmingham & Worcestershire Reviews 

First class service today to fix our blocked toilet.
Firstly the attendants on the call were friendly, clear about costs and professional in the booking process.
Simon attended earlier than previously thought, assessed the situation and was very clear about what his recommended next steps were, and what the costs would be for each stage.
He successfully cleared the blockage and spent time checking that the issue really was resolved before cleaning up and leaving.
Exemplary service, friendly, clear, concise communication and ultimately a fixed toilet at the end of it!

Excellent service from the team today. We had a blocked toilet issue at my mother’s and the engineer visited this afternoon. Simon was great explaining what was happening and he fixed the issue for my mother. From my first call to job completion customer service was excellent from the office and Simon.

Many thanks and I would not hesitate to use this company again and recommend to friends.

Great friendly guy. Problem sorted quickly and cost me less than the same issue did two years ago.

Ashley arrived on time and went about his work in a diligent and professional manner. He was open and informative about what he was doing, and what he discovered, and I was happy with the cleaning work tha that he did, and also his advice about how in future, some of this should be the responsibility of Severn Trent.

Same day service with courtesy and a smile. And reasonably priced. Highly recommended.

Excellent, efficient, friendly

Mark James was brilliant came out within a couple of hours diagnosed the issue, gave us a quote and then fixed it there and then. Very knowledagble proffesional. Happy customer.

The company fitted a new water treatment plant to replace an old cesspit on its last legs. It was not an easy replacement but the team worked very hard, efficiently and in a way that gave confidence. The team were pleasant, communicative and worked to cause a minimum of disruption - we were only "off line" as it were for abour 2 hours during the 5 day process. Would totally recommend for similar work.

Made enquiry and they phoned straight back so friendly. Time and date booked in. Rang on the day 15mins before arrival.
Checked the problem went and checked all other drains and quoted there and then. Cleared and checked everything running back to normal within 10mins. Really happy with the work and reliability. Definitely turn to this company again for help. Thankyou x

Swift service , came out same day on a bank holiday Sunday and resolved issue

Kurt came out today, was lovely, so polite and professional, sorted the job quickly. Great service x

I am very happy with the work carried out by mark he's done an amazing job in fixing our downstairs toilet.
Thank you so much

The service at Drain Doctor is always told notch.
The promptness, reliability, standard of work and friendliness of staff, is second to none.
I have had three jobs done now and would fully recommend!

Good communication, speedy dispatch of a technician to help. Effective resolution of our drain blockage. A very helpful camera survey of the drain.
Very helpful technician who explained everything and showed us what was happening.

Prompt. Pleasant. Really good technician, Dave Thomas. Job done without hassle. Very satisfied.

The personal service was excellent

Ash visited us to check our external drains. He arrived exactly on time, and was very professional, knowledgeable, polite and helpful.

As usual excellent service, speedy response and really helpful in explaining what was happening.

Dave arrived on time and quickly started. He was proficient and shared significant information clearly.

Dealt with quickly, good advice given and friendly approach.