Drain Doctor - Rochdale Reviews 

Two members of the firm visited me on the same day I phoned in to ask for someone to have a look at the drain problem I had. They were courteous and clear in their advice for solving the problem. I was promised they would return 2 days later if I was satisfied with the quote I received from the office. That quote was with me inside two hours. I confirmed i would accept the estimate given and the booking was confirmed within a further two hours. I was promised they would be with me today, Friday, at around 9 o'clock and that they would phone me before they arrived. Today, Friday, I did indeed receive a phone call to say they would be with me in a few minutes and they arrived before the time stated, 9am. They explained exactly what they intended to do and began the work promptly. They had to slightly alter their plans as they removed the concrete round the drain but it was all explained before they did it. The in-drain camera showed a further problem when they got underground and they could not have explained the strange set up of pipes without the camera exploration. They found a further problem underground which was explained to me, the advice on how to solve it was clear and the answer to the problem, though more expensive, was necessary and again clearly explained. Before they filled the area excavated I was shown all the finished work which was excellent. Finally they cemented over the pipework, cleaned up all the mess that had been made and left everywhere as tidy as it had been on arrival. They were both courteous, clear in their instructions and explanations, a credit to themselves and to the firm.

The engineers arrived on time and dealt with the problem efficiently. Gave advice about future actions to try to ensure the problem doesn't happen again.

Great service from Drain Doctor Rochdale. called them at 5pm for a emergency drain blockage (no drainage to 3 properties.) They called back at 5.06. arrived in 20 minutes and had the problem fixed by 6.45. great service i would highly recommend if you need your blockage fixed asap. 5 Star....

Asim and Kieran turned up when they said they would. They were very friendly and just got on with the job. They had been out initially they fix an emergency. I had 6 months ago. They recommended I get the whole pipe system renewed to avoid issues in the future. They kept me upto date with what was going on and I was shown where the drains were not even attached properly.
The guys were both very friendly, kept me updated and they were very tidy.
The job was done quickly and efficiently and would definitely recommend.
Julie 😊

Arrived at time stated, very professionally dressed to represent the company. Van was clean and tidy also, a good sign. Was very knowledgeable and clear what the necessary steps were to repair the system. Parts had to be ordered as they were unusual, but we were back to normal within 24hrs. Excellent service.

I am extremely impressed with the service I received from Asim. They arrived on time, were friendly, professional, and explained everything clearly. They carried out the work to a very high standard, left everything clean and tidy, and made sure the problem was fully resolved.

It’s not often you come across such excellent customer service, and I wouldn’t hesitate to recommend Drain Doctor to anyone. Thank you for doing such a fantastic job!

Very good service and very informative

Excellent service from Drain Doctor, especially Asim, who attended one of my rental properties to sort out a soil pipe blockage. What started as a simple job became very complicated, but Asim went above and beyond and never gave up.

He even arranged for a joiner to remove kitchen cupboards so access could be gained to the pipe, and came back a second time to complete the work properly.

Overall, the whole team provided a great service and kept me informed throughout. They may not be the cheapest, but all charges were explained clearly beforehand so the choice was mine.

Highly recommend Asim and the Drain Doctor team.

From the moment they turned up they were brillant. Explained everything to me in detail . They didnt stop all day only to have a brew and keep me calm as i was stressing about the mess. First class service from 2 lovely gentleman !!!!! Would highly recommend. You are both an asset to the company !!!! Thank you x . Work done at latrigg crescent .

5 star service, brilliant costumer service , friendly service and excellent clean highly professional work done, highly recommended, job completed 👌. Thank you for your service 👈

Mason Keiren and Asim have fixed drain problems on two drains. They were friendly, quick and efficient.

Communication from the start was fantastic. We got a message to confirm call from engineer before attending, which we received. Asim was very professional and friendly, and after a quick check advised what needed to be done and price. He quickly sorted the problem and cleaned everything up. I would recommend Asim and Drain Doctor without hesitation.

Asim arrived within the hour, a very polite gent, he informed me of everything all way through the process, using his camera he explained everything in terms that I understood. His attention to detail was fantastic, tradesman have left me to clean up after in the past and Asim jetted and brushed my path clean. He give me advise and confidence to ensure I can not get in this position again. I would recommend this company 👌

Turned up within an hour of me phoning them and had my drains clear in 30 minutes. Very polite and friendly, offered advice on how to keep them clear for the future. Would highly recommend.

Clear estimate, worked tidily, when they said they would and left site looking untouched.
Would use again, though I hope I don't have too!

Firstly, Thank you to the whole team.
After my initial phone call regarding maintenance to a garden manhole cover, Marc attended, immediately putting me at ease, explaining how he would rectify the issue, he was very proffessional and courteous. The quotation followed promptly and was very fair. It was so refreshing to be kept informed by the team when there was a hiccup with Marcs arrival. On the day Marc really grafted, as well as completing the job he hosed down all the brick dust, windows and car included, furthermore he checked the drain for any issues with a fibre optic, not expected and much appreciated! Thanks again.

Great service from start to finish. Fast and reliable company they keep you informed every step of the way. Superb helpful customer service from point of contact and a superb set of lads who complete the jobs to a high standard, turn up on time, very tidy and again keep you updated throughout, they are a credit to the team/company. Have used previously and will continue to use they always try and go the extra mile for you. Highly recommend this company.

The company responded within an hour of my call regarding a blocked toilet. Asim was highly professional & conscientious in resolving the problem. He talked through the job & financial cost. He completed the job leaving the work space spotless. I would highly recommend for efficiency.

Made call night before Asim from drain doctors came first thing had look explained everything to me was very friendly dealt the situation showed me all problem it had with pipe pics but next day still had same problem when I flashed it rang drain doctor they sent person called mason such lovely person sorted my toilet in less 10 min thank you so much mason for doing good job and reasuring me i was so stressed out but he sorted it out thank you .