I had a txt msg to access this account to re confirm my requirement for an orthopedic appt to asses my right knee. Having logged on I found no link to re confirm this so I write my confirmation here.... Toon meer
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All is good, except I cannot get hold of Cardiology at Whipps x. My husband has an app on 5th May! He cannot attend that day. I have E-mailed and rung the dept at least 6 times over the past 2 weeks.... Toon meer
Bedrijf heeft geantwoord
I am a strong supporter of usibg technology. I am sure that by using this technoly the NHS will save millions on postage costs and time. The post is not as reliable as it used to be! Most people with... Toon meer
Bedrijf heeft geantwoord
Please can you ask the diabetes nurse it call me on mu mobile phone please the number 07355706073. On this Saturday love from Nicola
Bedrijfsgegevens
Geschreven door het bedrijf
DrDoctor is a Patient Engagement Platform that helps the NHS support patients in their care journey and is used by over 35 million patients across the UK. We partner with 70 NHS Trusts and Health Boards to provide technology that supports patient communications, appointment management and remote care. Our mission is to improve efficiency in healthcare, enable the NHS to break the enormous backlog of patients needing care, and ultimately help patients to receive better care. If you have any questions or need any assistance, please contact our Support team.
Contactgegevens
75 Bermondsey St, SE1 3XF, London, Verenigd Koninkrijk
- support@drdoctor.co.uk
- drdoctor.co.uk
4,3
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
DrDoctor always remind me of my…
DrDoctor always remind me of my appointments and l am very pleased about that. Thank you very much
25 maart 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Dr Baiden Adams,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Quick and efficient
Quick and efficient. Very helpful and feels safe.
24 maart 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Sally,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
i am feeling worse and i have not…
i am feeling worse and i have not gotten appointment for further test recommended
24 maart 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Philomena,
We are sorry to hear you are not feeling well, we advise that you contact 111, GP or your hospital provider or for further assistance from DrDoctor if you follow the link below you can speak with one of our advisors, unfortunately this area is used for reviews so we cannot assist with appointment booking here.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Hello,
Hello,
I am a bit confused about my appointment. I received a letter saying my scan is on Friday 27th March at 3:40 PM, but I also received a message saying it is on Wednesday 25th March at 2:00 PM.
Could you please confirm which date and time is correct?
Thank you very much.
24 maart 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Shogofa,
We are sorry to hear you have received contradictory correspondence, in order to check this I would suggest following the link below to speak with one of our advisors, as this is a review area we are unable to help you directly from here but one of the advisors will be happy to help.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Very good service
24 maart 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Michael,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Antwoord van DrDoctor
Dear Ronald,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Very easy to navigate
23 maart 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Miss J Davies,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
I’m not technically minded but found it…
I’m not technically minded but found it very easy
22 maart 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Darryl,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
They answer all your worries and there…
They answer all your worries and there always someone to help
19 maart 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Beverleyjane,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
I am up for any health advice I can get.
20 maart 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Alan,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Great easy to use.
19 maart 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Colin,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Antwoord van DrDoctor
Dear Kenzone,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Clear information and simple to…
Clear information and simple to navigate. Needs a keyword search function…..
18 maart 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Gregor,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
We will take in the feedback you have provided and be happy to look into how we can assist with a keyword search.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
A timely reminder is important to me.
A timely reminder is important to me.
17 maart 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Mr Ndingindwayo,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Iam very pleased with the service that…
Iam very pleased with the service that thee RUH give me.
16 maart 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Malcolm,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Hello
Hello, I'm Aura Botea, my phone number has changed, I lost that number, I have another number now, I'll give it to you to insert into my account or help me change it, I have an appointment on March 26th but I didn't receive the envelope at home
16 maart 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Aura,
As we only manage the reviews we would advise you to contact our support team who will be able to further assist, you can find this in the link provided below.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
I have always like Whipp
I have always like Whipp. Cross hospital. I have lived in that area for many years. I that I have moved into another Borough I still like to go back to Whipp Cross Hospital. They are very good in diagnosis.
16 maart 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Customer,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Very informative
Very informative. Making my experience a lot easier for travel for my appointment
15 maart 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Anne,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Antwoord van DrDoctor
Dear Kiran,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
It's easy to get the information that…
It's easy to get the information that comes through from the NHS.
13 maart 2026
Review zonder uitnodiging
Antwoord van DrDoctor
Dear Mary,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
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