I have just emailed for a 3rd time as this company do not respond if you are wanting a refund. I have sent a picture showing the parcel being delivered to their office and they will not reply. Appall... Toon meer
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Lees wat reviewers zeggen
Saw Drip Supply pop up on my socials and loved what was avaliable to buy. Looked a few times then decided on a set for my son which was excellent value for money, fantastic quality and considering the... Toon meer
Bedrijf heeft geantwoord
Avoid buying from this company! Arrived late , the bags all have holes in , as if a label has been taken off , trying to return item is a nightmare, only offers exchange or a store credit and will n... Toon meer
Kept seeing these guys on my socials and, like always, I was a bit unsure about ordering. Took the chance and ordered Friday morning. by Saturday afternoon, the jacket was at my door. Quality product... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Drip Supply UK, we specialize in bringing you the best in sports and street fashion, combining style, quality, and performance. We’re proud to stock iconic brands like Nike and Under Armour, as well as emerging favorites like Trailberg, Frequency, and Adapt To, keeping your wardrobe fresh and on-trend. Whether you're after cutting-edge activewear or versatile streetwear, we’ve got something for everyone. With fast delivery, top-notch customer service, and a curated selection of premium products, we make shopping simple, seamless, and stylish. Join the Drip Supply UK community and experience a retailer dedicated to helping you stand out while staying active.
Contactgegevens
Verenigd Koninkrijk
- Support@dripsupplyuk.com
- dripsupplyuk.com
3,3
Gemiddeld
687 reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
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Amazing quality amazing customer…
Amazing quality amazing customer service amazing staff 5* just AMAZING
1 december 2024
Antwoord van Drip Supply UK
Thanks for the fantastic review Collette. Glad to have you as a customer!
Dane
Antwoord van Drip Supply UK
Thanks for the review Shane!
First time buying off the site…
First time buying off the site efficient service and fast delivery
20 november 2024
Antwoord van Drip Supply UK
Thanks Rob, We are glad you are happy with our service and had a great experience!
Fast delivery and a great deal I will…
Fast delivery and a great deal I will definately be ordering from Drip Supply again
2 december 2024
Antwoord van Drip Supply UK
Thanks for the review Michael, hope to see you shopping with us again soon!
Antwoord van Drip Supply UK
Thanks for the review Paul, we are glad you had an excellent experience!
Never again the r a joke
The sent me wrong stuff sent it back and haven't hered anything from them the still won't paying not a chance
3 september 2024
Review zonder uitnodiging
Antwoord van Drip Supply UK
We deeply apologise for the negative experience you’ve had with us. Receiving the wrong item and not having it resolved promptly is unacceptable, and we understand your frustration.
To help us resolve this as quickly as possible, could you please provide your order details or tracking information for the return? We’ve recently experienced delays due to unforeseen challenges, but that doesn’t excuse the lack of communication on our part, and for that, we’re sorry.
Please reach out to us directly at support@dripsupplyuk.com and we’ll ensure this is prioritised.
Ordered a week ago for a birthday…
Ordered a week ago for a birthday present.
Haven't received no tracking email nothing, tried emailing them, no response!!!
2 oktober 2024
Review zonder uitnodiging
Do not order from here
Do not order off this company they are an absolute joke, I've order stuff and sent them back to get an exchange only for them to send me a completely different item then when sending this back they have now said there warehouse was broke into so still wait for my iteam this has been from August. Still no iteam or refund.
It's a shame as there clothes are of good quality it's just the customer service or who ever works there are a complete joke.
7 oktober 2024
Review zonder uitnodiging
Been waiting around 4 weeks for my…
Been waiting around 4 weeks for my order now my emails are being ignored the website will be up and running on the 16th September even tho it’s not October disgusting robbing people of their own money
4 september 2024
Review zonder uitnodiging
Been waiting almost 3weeks for my…
Been waiting almost 3weeks for my return to be processed, sent a chaser email which has not been responded to yet.
26 september 2024
Review zonder uitnodiging
Antwoord van Drip Supply UK
Hi there,
Thank you for your feedback, and we deeply apologise for the delay in processing your return. Unfortunately, we experienced an unforeseen incident at our premises recently which has caused some delays in our operations. Rest assured, we are working hard to get everything back on track and process your return as quickly as possible.
We understand how frustrating this situation is, and we truly appreciate your patience during this difficult time. Our team will prioritize your request, and you should hear from us very soon. If you have any further concerns, please don’t hesitate to reach out to us directly at support@dripsupplyuk.com
Thank you again for your understanding and continued support.
Kind regards,
Dane
This company will never change
I thought I'd check the reviews on here to see if this company has sorted themselves out, but they clearly haven't. I bought some under armour shorts/tshirt a while ago. After countless emails sent, they never responded. Ended up waiting over a month for my order for it to turn up being the wrong colour. I'm also pretty sure the gear was fake but I can't be too sure. Iv noticed they have been replying telling people they were broken into and has caused delays. They were like this a year ago! They over charge too, you can get the same stuff in sports direct for a quarter of the price. Don't waste your time/money on these people
31 oktober 2023
Review zonder uitnodiging
Antwoord van Drip Supply UK
Hi there,
Thank you for taking the time to leave your feedback. We are very sorry to hear about your past experience with us and the frustration it caused. We strive to improve continuously, and we're disappointed to hear that we fell short in your case.
Regarding your order, we sincerely apologize for the mix-up in color and any delays you encountered. We understand how frustrating it must have been, and we are working diligently to ensure our communication and fulfillment processes are improved so this doesn’t happen again.
To address your concern about the authenticity of our products, we want to assure you that we only source genuine products from authorized suppliers. However, if you still have concerns, please feel free to reach out to us, and we’ll gladly assist you in resolving the matter.
As for the price comparison with other retailers, we try our best to offer competitive pricing, but we understand that other stores may have different pricing structures or sales promotions. We appreciate your feedback and will continue to review our pricing strategy.
If you’d like to discuss your past experience in more detail, we’d be happy to help—please feel free to reach out to us directly at support@dripsupplyuk.com. Once again, we apologize for any inconvenience caused, and we genuinely appreciate your feedback as it helps us to improve.
Kind regards,
Dane
Ordered 2 weeks ago still no delivery…
Ordered 2 weeks ago still no delivery been intouch hopefully Web site is bk up an running this week so I've been told let's see what happens
4 september 2024
Review zonder uitnodiging
Ordered a £150 set from these guys on…
Ordered a £150 set from these guys on the 03-09-24. Still not received anything it’s now been over 2 weeks, I have sent the company over 20 emails and still not resolved, do not trust this company at all
18 september 2024
Review zonder uitnodiging
Scam avoid at all costs
Scam avoid at all costs. I placed an ordered over two weeks ago under the impression it was next day delivery, I have email numerous times with no reply took my money then never to be hurd of again
22 augustus 2024
Review zonder uitnodiging
Antwoord van Drip Supply UK
Hi Lewis,
We truly apologise for the delay and lack of communication—it’s definitely not the experience we want for any of our customers.
Unfortunately, our unit was recently broken into, which caused some significant disruptions, including delays in processing orders and responding to emails. We’re working hard to get everything back on track and would love to resolve your order as quickly as possible.
Please send us your order details to support@dripsupplyuk.com or message us directly, and we’ll make sure to prioritise it and provide you with an update.
Thank you so much for your understanding during this challenging time. We value your business and will do everything we can to make this right.
Best regards,
The Drip Supply UK Team
haven't got my item
#40919
This item was not in stock. They kindly got this exchanged but still has not arrive. I ordered this for my nephew birthday on 14th August and still no delivery till this date.
14 augustus 2024
Review zonder uitnodiging
Antwoord van Drip Supply UK
Hi Rikesh
Thank you for your patience, and we’re really sorry for the delay with your order. We completely understand how frustrating this must be, especially since the item was meant for a special occasion.
Unfortunately, our unit was broken into recently, which has caused some unexpected setbacks in processing orders and getting stock out on time. We’re doing everything we can to recover from this and ensure that all orders, including yours, are fulfilled as quickly as possible.
Please send us your order number at support@dripsupplyuk.com, and we’ll prioritise getting this resolved for you.
We truly appreciate your understanding and support during this challenging time.
Best regards,
The Drip Supply UK Team
ive ordered ages ago still not arrived…
ive ordered ages ago still not arrived now the company website has gone down for “maintenance “ doesnt sound very legit to me
27 augustus 2024
Review zonder uitnodiging
Antwoord van Drip Supply UK
Hi Robbie
We’re truly sorry to hear that your order has not yet arrived, and we understand your frustration. Your experience is important to us, and we want to resolve this as quickly as possible.
Unfortunately, our website is currently undergoing maintenance as part of our efforts to address recent issues, including the disruption caused by the recent robbery. We’re working hard to get everything back up and running smoothly.
Could you please send us your order details to support@dripsupplyuk.com? This will help us investigate and expedite the resolution for you. We’re committed to making things right and ensuring you receive your order.
Thank you for your patience and understanding during this time.
Best regards,
The Drip Supply UK Team
Always good quality
1 september 2024
Review zonder uitnodiging
Avoid sent items back 10 days ago…
Avoid sent items back 10 days ago emailed a number of times no reply absolutely disgusting company
28 augustus 2024
Review zonder uitnodiging
Antwoord van Drip Supply UK
Hi Max,
We’re very sorry to hear about the trouble you’ve had with returning your items and not receiving a response. This is certainly not the level of service we aim to provide.
We understand how frustrating this situation must be, especially after sending the items back and waiting for a resolution. Unfortunately, due to recent disruptions, we’ve experienced delays in processing returns and responding to emails.
Please send us the details of your return and any previous correspondence to support@dripsupplyuk.com. We’ll make it a priority to look into your case and get this resolved as soon as possible.
Thank you for your patience, and we apologise for the inconvenience caused. We are committed to improving our service and appreciate your feedback.
Best regards,
The Drip Supply UK Team
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