Driver Guardian Reviews 

1.592
•
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fast response when broken down. Regular contact when waiting for recovery particularly when required in Europe. Have been a member for a number of years used them 3 times in Europe so speak from exper... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

When I renewed everything was perfect. However I tried to renew the previous day & experienced a lady who giggled throughout our call. She couldn't help me remove one car from my account & then t... Toon meer

Beoordeeld met 5 van de 5 sterren

I like being able to speak to some one and explain what is happening. I was given good advice about booking a garage first and then calling for breakdown recovery. When we were told there was a four h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My motorhome broke down just after I arrived at a campsite in the New Forest. I contacted Driver Guardian who were very helpful and understanding. I arranged to speak to them again on Monday morning a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeraar
  2. ook in
  3. Autoreparatie en -onderhoud
  4. Autoservice
  5. Autoverzekering
  6. Bergingsbedrijf
  7. Caravan- en camperverzekeringsmaatschappij

Over Driver Guardian

Geschreven door het bedrijf

Driver Guardian offers excellent value Breakdown Cover and Motor Legal Protection. Our 5 Star Breakdown Cover is for any vehicle type Car Breakdown Cover, Motorhome Breakdown Cover, Motorbike Breakdown Cover, Camper van Breakdown Cover, Commercial Breakdown Cover, Taxi Breakdown Cover, Multi Vehicle Breakdown Cover Personal Breakdown Cover Driver Guardian Breakdown cover is highly rated by the most important people, Our Members. We Pride ourselves on transparent cover and our Members being able to easily speak to a human on the other end of the line when they need to call us. What is Motor Legal Protection? A Motor Legal Protection Plus policy from Driver Guardian covers legal expenses which result from a car accident that was not your fault. This type of policy is often included as an add on for your road risk insurance. Driver Guardian Motor Legal Protection covers the driver and not the vehicle, this means that if you have more than one vehicle you only need one policy, this can lead to big savings on your vehicle insurance overall. Driver Guardian also do family deals on Motor Legal Protection so you can save even more by getting a group or Family policy. You can see our Breakdown Cover here Breakdown Cover Driver Guardian is Authorised and Regulated by the FCA number 546256.

Geschreven door het bedrijf

Discount for Existing Members

We give a 10% loyalty discount to existing members

We give a 10% loyalty discount to existing members
Driver Guardian Rewards Loyalty, we listen to what our members ask for. One of the main concerns with the breakdown cover industry is hidden costs and big price increases. Driver Guardian gives a 10% loyalty discount upon renewal.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(1.592)

76 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Paperwork

I haven't received any paperwork from you for some considerable time.

22 oktober 2024
Logo Driver Guardian

Antwoord van Driver Guardian

Hi Mick, thanks for renewing and for the review. I have just requested a new pack to go out for you in the post today.

Thanks
Gareth Halsall
Driver Guardian

Beoordeeld met 5 van de 5 sterren

Easy to renew

Easy to renew - competitive pricing hopefully won’t have to use them but peace of mind in case I do.

7 oktober 2024
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you so much for your review Sharon we are very grateful.

Beoordeeld met 5 van de 5 sterren

I’ve been with you for 3/4 years have…

I’ve been with you for 3/4 years have not had a problem
So I’ve not had to call on your services, but the good thing is the price has stayed the same, but I do know people that have and they speak highly.

28 september 2024
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you very much for being a loyal customer Bruce we appreciate your review and should you need us we will endeavour to provide the best service we can.

Beoordeeld met 5 van de 5 sterren

As yet 3 years and have not needed to…

As yet 3 years and have not needed to call them for service.

28 september 2024
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you David.
We are grateful for your loyal custom and we are confident should you need to call on us we will do our best to deliver an excellent service.

Beoordeeld met 3 van de 5 sterren

I can’t really review as I have not had…

I can’t really review as I have not had to use the service.
The price seems ok for the service.

27 september 2024
Logo Driver Guardian

Antwoord van Driver Guardian

Hi Steven, thanks for the review. We are committed to sending out review invitations with Trust Pilot without bias, so they go out even to people that have not broken down.

Great news you have not been unfortunate enough to breakdown, our service will be there for you if you do.

Thanks
Gareth Halsall
Driver Guardian

Beoordeeld met 5 van de 5 sterren

Haven't had to call anyone out

Haven't had to call anyone out yet but they are always quick to resolve any issues I've had.

27 september 2024
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you very much for your review Donna.
We really appreciate it.

Beoordeeld met 5 van de 5 sterren

I have never had to use the breakdown…

I have never had to use the breakdown service but having driven to Europe this year good to know i had the back up.

6 juni 2024
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you so much Donald for your review we appreciate it.

Beoordeeld met 5 van de 5 sterren

I have been a customer for nearly ten years

I have been a customer for nearly 10 years. I have had to unfortunately use the service five times all of which have been carried out with exptional service delivery in the UK and Europe. The cost is a little high but it mirrors the great efficient service that i have received when it was needed three times in Europe two in the UK, three of the times late at night one needing an hotel over night stay covered by DG .. My family and friends have now added this service to their vehicles to cover holiday trips to Europe.

2 oktober 2024
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you very much for sharing your experience with us and for being a loyal customer it is also great you have recommended us to your family and friends.
We are very grateful.

Beoordeeld met 5 van de 5 sterren

Peace of mind

Peace of mind, each year.

14 september 2024
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you so much Mike for being a loyal customer, we are very grateful for your review.

Beoordeeld met 5 van de 5 sterren

5* service breaking down in Germany.

Had a tyre blow out in the middle of the German countryside in our Motorhome and couldn’t change the tyre. Called driver guardian and within 4 hours we were back on the road assisted by them and the German breakdown. Thank goodness for google translate !
We have little German and breakdown man had little English. So we conversed through google translate.
Was so pleased with the service we received by all.

27 september 2024
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you very much Jane for your review, we are happy you were pleased with the service you received during your breakdown in Germany.

Beoordeeld met 5 van de 5 sterren

Sensible premium.…

The fact that the premium was kept low enabled me to ignore quotes from motor insurance policies.

12 september 2024
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you very much John we appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Great service and fabulous value for…

Great service and fabulous value for money! Have Ben with Driver Guardian for 4 years and never…fortunately…used them! Hope the actual breakdown service is as good as their admin

11 september 2024
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you so much for your review.
We will certainly do our best to deliver an excellent service should you breakdown.
Thanks also for being a loyal customer.

Beoordeeld met 5 van de 5 sterren

Ease of paying my annual fee.

Ease of paying my annual fee.

24 september 2024
Logo Driver Guardian

Antwoord van Driver Guardian

That's great we are pleased you found it easy to renew thanks very much for your review and for being a loyal customer.

Beoordeeld met 4 van de 5 sterren

Good but not perfect

The website was easy to use but unfortunately although I had renewed and paid for two cars the policy details only showed one, so I had to phone up and speak to a staff member about it. The service from him was good and the matter was rectified. Overall the service was good but I am unable to give five stars because of the problem with the website,

12 augustus 2024
Logo Driver Guardian

Antwoord van Driver Guardian

Thank you very much for sharing your experience with us Jeffrey, we are looking into why this happened, we are pleased the problem was rectified for you.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer