Drivespeed Leasing Reviews 230

I found them to be very professional and customer focussed. There were very flexible and accommodating about my preferred delivery timeline, and worked hard to resolve an issue with the price when the dealer altered the terms of the deal due to the government cutting the grant on electric cars. Their communication was great throughout and I felt they were genuinely concerned that I got the right outcome

Great customer service and amazing prices!
I've just received my car and am super happy with it. From the start Jemima dealt with all and any questions that I had with patience and kindness. Overall I had an amazing customer experience - shout out to Jemima and Holly. Unfortunately the car was delayed for delivery due to the storms back in march however the team kept in constant communication with me and were always very lovely despite my constant pestering.
When it was delivered unfortunately it was delivered dirty on the outside, when I explained this to the team they made it very clear this wasn't supposed to be the case and covered a cleaning for me. Where this wasn't ideal, due to the overall service I have had with the team I really appreciate all the help they gave in the situation.
Very happy with the service and company as a whole and I love my new car!

I could not be happier that I chose to go with Drivespeed. Holly and Darren were incredibly helpful when we had an issue with the dealer. They put so much effort and time into fixing it for us, and it wasn't even the fault of Drivespeed. They went out of their way to make it a smooth process, ensuring we kept our original, very good deal and keeping me in the loop. They even sent me flowers to apologise on behalf of the dealership!
I will definitely be recommending this company to friends. Just outstanding customer service.

The lady I dealt with (Holly) could not have been more efficient, friendly and polite. Everything went exactly as planned and I was kept in the loop all through the process. I wholeheartedly would recommend Drivespeedleasing based on my experience with them.

Excellent company to deal with having been let down by another company Drivespeed Leasing sorted me out within a day and my new Range Rover Evoque was delivered two weeks later
Special thanks to Jemma and Holly

An expert service with a surprisingly sunny attitude, there was always a cheerful voice at the other end of a phone to answer my questions and explain the process. Highly recommended.

Highly recommend using Drivespeedleasing, they found us the perfect lease deal we were after and the support and customer care we received between that and the delivery of our car was excellent.

Great company to deal with from start to finish.
Just leased an Audi A3 and the service from enquiry to delivery has been second to none. Would definitely recommend.

Holly has been amazing, always keeping me informed with constant updates. Great customer service to say the least.

Thank you very much!
Zeshan

I’ve just leased an Audi A3 which has arrived today and I am over the moon with it! The entire process was very easy, and I received regular updates with shipping etc and was always kept in the loop. All the staff were ever so friendly and were very helpful! I’d also like to give an extra thanks to Holly and Gemma who were just brilliant! 100% recommend DriveSpeed and will definitely be coming back for my next vehicle!

Really happy with the service I received. The customer service was amazing and I was kept up to date with my car order. Everyone I have spoken to was so lovely and helpful. I’d really recommend!

I totally recommend Drivespeed Leasing. They got me a very good PCH. Jonny looked after me very well, he kept me informed all the way and even now after delivery he's kept in touch

Thanks so much for everything!!

Brilliant service from start to finish

Outstanding service - Holly, Luke and the team have kept me fully up-to-date throughout, and their replies are always so quick. Highly recommended to anyone thinking of leasing a vehicle. Thanks again.

From the very first call to Drivespeedleasing, i was put at ease by all contact i had with them,i was always kept informed of vehicle progress.
I found them competetive with a good selection and lead times of vehiclesAll the Staff were very helpful,and went to extra mile during my dealings.
Special mention to Jemima,and Trish

Excellent customer service, kept us up to date . Tricia went out out of her way to ensure we got the car for the week we wanted it after a bit of a hiccup on my behalf!
So pleased with the process from start to finish xx

Really great experience with drive speed leasing . Their communication throughout was fantastic and Holly kept me up to date every step of the way. Really impressed and will defiantly see what offers they have in two years when my new lease ends . Thank you

I have leased several cars in the past and the customer service from Drive Speed Leasing has easily been the best. I am really pleased with the deal I got, the speed of delivery and as mentioned before the customer service. Big shout out to Gemma - you were the face of your organisation and you done a brilliant job and went above and beyond.

First experience in vehicle leasing. Luke and the team were brilliant throughout the process. Always on hand to answer questions and assist in any way possible. Made what is usually a stressful and complex process extremely straightforward.

Will be using their services again and would 100% recommend.

Fabulous service from start to finish. Luke & Holly were super attentive, ensuring I was kept up to date throughout the whole process. Would absolutely recommend Drivespeed Leasing.

Fantastic customer service. Regular updates. Easy to contact and communicate with. Great deals and prices.
Holly was brilliant throughout as was Gemma.
Would highly recommend.