Drone Desk is without a doubt the best investment made by anyone commencing operations in the uav sector. It enables management of every aspect of your operation from logging and risk assessments to r... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Since using Dronedesk I've found it really nice to use overall. Some of the features I haven't needed to use but they look like they could be really useful. It can be slow loading large numbers of job... Toon meer
Bedrijf heeft geantwoord
DroneDesk has taken the chaos out of planning and running inspection jobs. Everything sits in one place — flight planning, risk assessments, checklists, logs — and it all just works. It’s made my... Toon meer
Bedrijf heeft geantwoord
Dronedesk makes drone flight planning an absolute breeze. Back when I was out in the field, planning a flight could take hours. Checking airspace, weather, and compliance requirements (usually with mu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Dronedesk
Geschreven door het bedrijf
Dronedesk is how professionals manage their drone operations.
Dronedesk's business admin and flight planning tools help you manage your drone operations more efficiently than you ever thought possible; saving you time and money on every job.
The fully integrated tools includes:
- CRM
- Products creation and quoting & invoicing
- Asset management for drones, batteries and other hardware with maintenance scheduling
- Team management with certification tracking
- Flight logging and reporting by pilot, drone or battery
- And more...
The job management and flight planning component provides access to everything you need to plan a drone flight quickly and safely:
- Desk-based and onsite survey forms
- Configurable risk assessments
- Checklists (there's seven of these!)
- Method statements and rich text operational notes sections
- Fly-away zone contacts for all agencies including ATCs, glider clubs, Police, Air Ambulance and other air users
- Site plan map which shows airspace intelligence layers, ground hazards, RPZs and much more
- Up-to-date NOTAMs
- Hourly weather forecasts for your flight location
In all, Dronedesk fetches over 30 datasets for the location you're flying - all in an instant with no effort required on your part at all.
Dronedesk is the #1 rated drone operations platform and over the last year we've helped over 495 companies save almost 10,000 work-hours on their drone operations.
There's a free 30-day trial on all plans so there's no risk to giving us a try and start enjoying "Less admin, more flying".
Contactgegevens
Orchard House, EX5 1BR, Exeter, Verenigd Koninkrijk
- 0330 043 9373
- hello@dronedesk.io
- dronedesk.io
4,8
Uitstekend
295 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great, easy to get your head round it!
As a novice user I found the software to be very flexible, easy to use and just as importantly, allows for easy amends and reviews of each job.
18 maart 2025
Antwoord van Dronedesk
Thank you, Lambros! We’re delighted to hear that you found Dronedesk easy to use and flexible, especially as a novice user.
Making drone operations straightforward is exactly what we aim for!
If you ever need any tips or have suggestions, don’t hesitate to reach out. Wishing you many successful flights ahead!
A single system to manage your drone…
A single system to manage your drone operations. Saves time and money.
10 maart 2025
Antwoord van Dronedesk
Thank you so much for your 5-star review, Mark! We're thrilled to hear that Dronedesk has helped streamline your drone operations and saved you both time and money.
Your feedback is incredibly valuable to us, and we’re always working to improve. If there’s anything specific you think could make the experience even better, we’d love to hear your suggestions. Thanks again for choosing us—we’re here to support your success!
Safe drone operations
We wanted to move to a less paper driven operating system for our drone business.
We tried Dronedesk but at first struggled to adapt . The support we had from Dronedesk was exceptional. They sorted our issues on a one to one basis and now Dronedesk is central to our operations. Highly recommended
5 maart 2025
Review zonder uitnodiging
Antwoord van Dronedesk
Thank you for your fantastic review Mark! We completely understand that moving to a new system can take some adjustment, and we’re so pleased that our support team could help make the transition smoother for you.
It’s great to hear that Dronedesk is now central to your operations! We really appreciate your recommendation.
Not a good business to deal with.
I went ahead a subscribed the within days they put the price up so I complained. The response was shall we cancel your subscription. Then an email arrives saying that I haven’t post a job yet, I was preparing jobs to start afresh with it. But what has it got to do with them and why are they looking. That type of power is dangerous in the wrong hands. If they can access my data they could use it for their own purposes or sell it. I was not warned of this and legally is represents a possible data breach. I input customers details and as a third party without permission they can access it. Most of our customers would not be happy.
Also if you look into what they offer most of it can be put together without the needed to pay them and let them into your business or life. My experience is very negative so do not subscribe.
You did not automatically remind me that I had not posted a job. This was done once I had shown dissatisfaction with your price hike. You entered my personal files without my knowledge for your own ends. I had no idea that you could do this and believe the break is illegal. More over I feel you wait until people invest in the platform by uploading and connecting of information then you hike the price. Not a trustworthy company.
6 maart 2025
Review zonder uitnodiging
Antwoord van Dronedesk
Hi David
I'm really sorry to hear that you feel this way about your experience with our platform. We strive to be as transparent as possible with our pricing and service policies, and I’d like to clarify a few points to ensure there’s no misunderstanding.
Firstly, regarding the pricing update—our platform’s pricing may change periodically to reflect supplier cost increases, improvements, and ongoing investment in the service.
In line with our published pricing policy, we raise prices for existing subscribers once per year in April. If there was any confusion about this, I sincerely apologise.
I offered to cancel your subscription - and fully refund all payments you'd made to date - simply to provide you with an option as you were clearly unhappy with the change.
Secondly, regarding job creation—our system automatically reminds users who have signed up but haven’t yet created a job, simply as a helpful prompt to ensure you are onboarded and getting value from the system. The system also alerts us so that we can reach out and offer a one-to-one onboarding call.
We do not access or monitor your data in any way beyond what is necessary to provide our service, in full compliance with GDPR and strict data protection laws. To clarify further, Dronedesk stores all data in the UK and does not sell or misuse customer data under any circumstances.
I regret that you did not have a positive experience with us and that I was unable to resolve this to your satisfaction. I assure you that our service is built with the security and privacy of our users as a non-negotiable priority and with the utmost dedication to delivering the very best value and service we can.
As you know, I have issued you a full refund and, if you’d like to discuss your concerns further, I'll be very happy to personally assist via our support channels.
Kind regards
Dorian
Founder & Director
Best all in one solution to manage your drone business
Best all in one solution to manage your drone business. From asset management, mission planning, lead generation, ai support, risk assessment, checklists, project organization, maintenance tracking and alerts, hours of equipment, pilot recency, report generation, multi-user support and an excellent owner, developer and all around great guy. Dorian will treat you like you are family. He really cares about your experience as a user and is constantly improving and innovating. This isn’t only going to save you time but also keep you organized as a company plus help you with compliance. He also takes in feedback and adds it to the company roadmap. You can see the progress of feature requests, what they are working on next and constantly improves the system. I have not seen this level of customer experience and care for a very long time, if ever. I am very impressed with the system and has given me peace of mind knowing my systems are streamlined and I can work easier than ever before. Highly recommended. Try the free trial, you will not be disappointed.
10 februari 2025
Review zonder uitnodiging
Antwoord van Dronedesk
Hey Roberto, thank you so much for your thoughtful and detailed review! It really means a lot to hear how Dronedesk has positively impacted your workflow and helped streamline your operations. Our goal has always been to provide a comprehensive and intuitive solution for drone operators, and knowing that it's making a real difference for you is the best reward.
Your kind words about our customer support and ongoing development approach are especially appreciated. We’re committed to continuously improving and evolving Dronedesk based on user feedback like yours.
We’re so grateful to have you as part of the Dronedesk community, and if there’s ever anything we can do to enhance your experience even further, don’t hesitate to reach out. Thanks again for your recommendation and support! 🚀
Best regards,
Dorian & The Dronedesk Team
Very useful for our MRT
Just started using Dronedesk to manage the drone aspect of our mountain rescue search operations and so far it's ticking a lot of boxes for us - saving volunteer time when pressure is on to get ready for a missing person search, and keeping accessible records to manage our logs.
8 februari 2025
Review zonder uitnodiging
Antwoord van Dronedesk
Thank you so much for taking the time to leave a review Graham. It's brilliant to hear that Dronedesk is saving your search and rescue team time on their deployments! We're very proud to support over 20 search and rescue teams by giving them complimentary access to Dronedesk.
The software makes life so much easier
The software makes life so much easier. The ease of navigating around the site allows us to deploy in a timely and efficient manner with everything available on one site. Brilliant !
24 januari 2025
Antwoord van Dronedesk
Thanks so much for your review Mark. It's great to hear that Dronedesk is helping you deploy quickly!
A easy way to report an issue which was…
A easy way to report an issue which was completed very swiftly, thank you. I has now made my job a lot easier !
24 januari 2025
Antwoord van Dronedesk
Thank you so much for you review Craig. I'm delighted our support met your expectations and that Dronedesk is making your life easier!
Professional product delivers
The product is very well thought out. Designed by and for professionals to save time and create accountability. Customer support has been excellent.
11 december 2024
Antwoord van Dronedesk
Thank you for your review Chris. We unashamedly aim our product at professional drone operators - those who want to do things correctly and give the industry a good reputation!
Really makes drone and project admin a breeze.
Great software for managing commercial
Drone activity. From enquiries to job plans and providing a complete job package it’s all available for acceptable monthly fee. If you don’t use it the. Taking the trial may be the best thing you do for your admin.
12 december 2024
Review zonder uitnodiging
Antwoord van Dronedesk
Thanks so much for taking the time to leave us a review Stewart. Thanks also for point out that we offer a free trial; 14-days no-risk so drone operators can give us a try. We're so confident Dronedesk will save you time that, even after the 14 days, we offer a 90-day money back guarantee!
All the information needed for planning…
All the information needed for planning a drone flight quickly organised leaves more time for planning.
11 december 2024
Review zonder uitnodiging
Antwoord van Dronedesk
Thank you for your review Joe. Dronedesk is all about freeing up your time so you can do more flying!
Everything is in one place
Everything is in one place. streamlining the planning process. It has an easy-to-use interface and outstanding customer support.
12 december 2024
Review zonder uitnodiging
Antwoord van Dronedesk
Thanks you for your review David, and thanks too for recognising the effort we put into customer support.
Great software and great customer service
We've been using DroneDesk for over a year and it's greatly aided my company manage its drone fleet and its remote pilot's CAA paperwork. A great piece of software from a great company.
12 december 2024
Review zonder uitnodiging
Antwoord van Dronedesk
Thank you for sharing your review Adrian. I know you switched across to Dronedesk from another platform so it's great to know that it was worth the effort for you.
A user friendly interface
A user friendly interface that does everything I need to complete a drone job safely and provides upload tools for the logs
12 december 2024
Review zonder uitnodiging
Antwoord van Dronedesk
Thank you for your review Mr Anstey, Did you know we offer on-demand direct log syncing with DJI too - click a button; flight logs done!
A really intuitive and concise platform…
A really intuitive and concise platform to keep all your auditable info in one place
6 december 2024
Review zonder uitnodiging
Antwoord van Dronedesk
Thanks so much for your review Mr Crowther. Dronedesk is invaluable if the UK CAA decide to audit you. Like you say, it has all your auditable information in one place - which takes all the stress out of the process!
I was sceptical at first
I was sceptical at first, only because I'm old school paper work. But now I run Dronedesk I'd wish I looked into it earlier! Once setup with how you run your drone business it makes things so much easier ! The maen thing for me is everything is in one place.
4 december 2024
Review zonder uitnodiging
Antwoord van Dronedesk
Thank you for taking the time to leave a review Simon. I know you had reservations about adopting Dronedesk so it's brilliant to hear that you now see and understand its value and how it makes things easier for you. It's great to have you on board!
Great software and excellent customer…
Great software and excellent customer service.
3 december 2024
Review zonder uitnodiging
Antwoord van Dronedesk
Thank you for your review Eunan and especially for the appreciation of the excellent customer service we strive to deliver.
Very good for PDRA01 work
Very good for PDRA01 and below level work. god at logging and recording. The team are quick at getting back to any questions and very supportive.
3 december 2024
Review zonder uitnodiging
Antwoord van Dronedesk
Thank you so much for your review Jon. Dronedesk works really well for low-level operations as you say. But what you may not realise is that it works really well for much more complex operations too; we have BVLOS operators, drone show campanies and even law enforcement and defence companies using the system.
A single point for creating drone jobs…
A single point for creating drone jobs and logs for RAMS that pass CAA and client scrutiny and far quicker than traditional methods and easier to understand and reference.
3 december 2024
Review zonder uitnodiging
Antwoord van Dronedesk
Thanks for leaving us a review Simon - you're right, our users sail through CAA audits and our users' clients love the clarity of the job packs.
Great software tool for the…
Great software tool for the Professional Pilot
3 december 2024
Review zonder uitnodiging
Antwoord van Dronedesk
Thank you for taking to the time to leave us a review Nicholas, we really appreciated it.
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