Easy to use website, clear instructions, fast replies, well priced and quick turn around. Hopefully wont have to use again (lack of talent on my part caused this issue), but will definitely recommend
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I’ve unfortunately had two separate drone crashes, both of which the drone doctor have helped me with. The process is super simple, I believe they are reasonably priced and they are a pleasure t... Toon meer
A very speedy process. Did exactly what they said they would and did it with the minimum of fuss and great communication the whole way through.
Superb service. I live in the North of Scotland but the combination of Drone Doctor quality service and Royal Mail speedy delivery meant despatch to return home was only 5 days. Saturday : Air... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
In a hurry? Fastest and easiest DJI repairs in the UK! Book your drone in to be diagnosed by one of our qualified and highly experienced Drone Doctors today.
Contactgegevens
BN1 8AF, Brighton, Verenigd Koninkrijk
- dronedoctor.co.uk
5,0
Uitstekend
408 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Incredible Service
I’ve used Drone Doctor on several occasions and their service is incredible, very knowledgeable and professional.
7 november 2022
Second time ive used this company and…
Second time ive used this company and the level of service is just outstanding, communication is great, collection and return of drone is painless. Express service is super fast.
Guys you nailed it 10/10
5 november 2022
Review zonder uitnodiging
there service was quick and efficient
4 oktober 2022
Efficient
Efficient, informative and did an excellent repair job. Would highly recommend.
7 oktober 2022
Excellent speedy service
Excellent speedy service. Assessed, quote and repaired in two days.
3 oktober 2022
Very expensive
Pros, website is easy to use and you can see where your drone is in the repair process.
Cons, quotes for motor repair on top of cracked gimbal and there were no problems with the motor that I had experienced.
Extortionate cost for repair. I could have nearly bought a new drone for the same money.
Wouldn’t use again, I’d buy a second hand drone instead.
15 augustus 2022
Antwoord van Drone Doctor
Hi Owen,
I'm sorry to hear you are unhappy with our service. Looking at your repair job, I was surprised to see that you in fact accepted the repair quote, despite you now being unhappy with the price. Additionally, it does not appear that you contacted us at any point to query your repair quote, especially your concern that the motor arm did not require replacement. Had you contacted us then perhaps this matter could have been investigated and I've no doubts you would have been satisfied with the outcome. Your quote did nevertheless come to around half the value of a new drone, which considering that we replaced the most expensive part (the camera and gimbal), seems acceptable value to me. I must also point out that our average repair cost across all models of drone is in fact less than 1/4 the cost of a new one, so it is almost always considerably cheaper to use us than it is to replace a drone.
As for price, we actually have the lowest pricing in the UK for full gimbal replacements on a Mavic Air 2. Unfortunately the cost of a second hand drone is not something we can factor, as the price of the parts and labour do not reduce over time this can leave some repairs appearing to be poor value. Indeed this is exactly why we provide a quote before we carry out any work.
With respect to the motor arm on the drone, we do not quote for any items which are unnecessary, this would be disingenuous. The motor and arm are supplied as one unit, and so either the motor bearings on your drone were damaged, or the arm itself. I fear this complaint is simply a misunderstanding however you did not query any of this before or after accepting the repair quotation.
In any case I am sorry that you are unhappy with the service, though if you have any problems please simply contact us as we'll be happy to help.
Regards
Sheldon
Great job and service
6 oktober 2022
Have to say best service I have ever…
Have to say best service I have ever received for anything will be using again if need be 10/10
3 oktober 2022
Great service, highly recommend
I was kept informed throughout the repair…
For me the service from drone doctor was excellent.
Thanks again to all at drone doctor
6 oktober 2022
Murron's new leg
First class service, kept up to date with the progress of the repair. New arm fitted and returned in pristine condition.
Well packaged (I will keep this for any future mishaps!)
Good service and reasonably priced, I would have no hesitation in recommending Drone Doctor for repairs.
26 september 2022
Review zonder uitnodiging
DJI mavic air 2
Really helpful and quick responses from everyone on the team. Super impressed. Cheers lads.
6 september 2022
Brilliant service and communication
Amazing communication and service. I love the way how the chat system works and how the drone doctors still reply even after fixing the problem. A++++++
1 september 2022
Excellent service from start to finish…
Excellent service from start to finish - very happy with the result of the repair
27 augustus 2022
Excellent comms
Excellent comms. Kept me informed throughout the repair process. Final repair bill came in lower than the first estimate. Very impressed. Thank you.
25 augustus 2022
Great service
Great service. Friendly, proffesional and accomodating.
Would always user DroneDoctor and thoroughly recommend them...
Happy Customer
19 augustus 2022
Great service and fast turnaround
Great service and fast turnaround.
My totalled FPV looks new!
21 augustus 2022
Great service was kept informed at all…
Great service was kept informed at all times of repairs and costs, and was able to track drone being posted back home
20 augustus 2022
Crashed into a tree on the 2nd hole
After crashing into a tree on the 2nd hole at 5.45am Saturday it took me 5 minutes to fine drone doctor online. The label was downloaded an sent off on Monday, great communication, repaired by Thursday, paid for and was returned within 48 hours. It's now perfect again.
20 augustus 2022
Superb service
These guys went above and beyond what I actually paid for! I can’t endorse these guys enough..10/10
19 augustus 2022
Absolutely Fantastic
Sheldon, Tony and the team are fantastic. I had a problem with a propeller screw on the DJI Mini 3 Pro, and drove from Maidstone to their office in Brighton, Sheldon fixed the problem is seconds and didn't charge me for their time. I will be using them again should I need repairs done on my drone in the future and will recommend them to my fellow filmmaking colleagues for this drone repair needs.
10 augustus 2022
Review zonder uitnodiging
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