DuMarko Reviews 55

Watch is beautiful and the customer service is fantastic. They answered every question I had before I purchased making this a really easy purchase.

Overall purchase experience was flawless and I was impressed with the great condition of the vintage Tissot I had bought. Packaging was good and the watch came in a beautiful box with warranty card which is always reassuring for aged timepieces.

Excelent pieces selections! It's my 4th piece from here and everything is good!

Cooperation with the company was very quick, what's more, the employees showed great flexibility towards the client. Which turned out to be a pleasant surprise, you talk to a human not a bot.

Thank you for the great watch!
The Omega Constellation Manhattan arrived exactly as described and in excellent condition. The black and gold dial looks even better in person — truly a beautiful piece. I really appreciate the smooth communication and careful packaging.

Highly recommended seller!

Very great experience.

Always provides the best selection of vintage watches, each unique, with a professional service.

Fast, reliable, item as described and great communication. Will definitely buy again from Dumarko. Cheers!

Iam very happy with my order and i am very happy with your customer care

Got the items exactly described, with near perfect customer service with quick live chat onsite and email if I had any questions, will be shopping again

Great service: friendly people; good communication; efficient service.

Had a great experience with these guys. Anastasia was more than helpful, she gave me all the information I required along with photos I requested. Very hard to find these watches of this quality with genuine parts. Very happy

The consulting team was very professional, provided additional photos, and offered the option to negotiate prices. Fast and secure shipping and the watch itself were excellent, much more beautiful in person than in the photos. The service was done very meticulously: despite its 81 years, it only gains 5 seconds per day. Congratulations!

Great selection of watches, good customer service and timely delivery...will recommend to others and buy again myself

Fast shipment / conditions as seen in photos

DuMarko is a company that obviously takes very good care of the watches they sell, and puts a lot of effort into the photography they use. They are also very honest about the condition their watches are in, which I appreciate very much.
They also include a 1-year warranty, a beautiful box, and an extra strap with the watch. All these are beautiful gestures that you do not get with any dealer, and I am thankful to them for this.
There are 2 aspects of their service that I think can be improved.
The first one is promptness of communication. They are not very fast in responding to emails, and on 2 occasions I had to email them twice to get a response. They are very kind and informative when they do respond, but more promptness would be much appreciated.
The second aspect is their packaging. The watch is shipped in a beautiful presentation box, but this box was only wrapped in some paper and tape. No outer box, no packaging peanuts to protect the watch from shocks. I was a bit surprised that they shipped the watch to me like that. It's very risky, as shipping companies are not especially careful with packages, and a 70-year-old mechanical watch can easily be damaged by shocks in transit.
Overall a positive experience, with the small gripes I mentioned. I would buy from them again, especially if they improve the 2 aspects I mentioned.

Very professional and responsive. The watch came in a timely manner wrapped in a ziplock with the warranty card and a professional box.

Great watch, works well, can’t believe it’s from the 1930s. Totally usable piece of history!

Beautiful watch, even better than in the pictures and exactly in working order as described. Fast postage and an easy transaction. Would definitely buy from again.