Duplicator Reviews 87

Duplicator is a brilliant plug in to smooth the often tricky business of moving websites to other domains.

The biggest bonus is the really helpful help desk who have always managed to fix any problems.

Highly recommended.

The product is essential if you look after a number of websites and it is easy to use.
Works well, but if there are problems the support is swift and high quality.

Total junk, could not install easily in older website, had to use filezilla, I bought the pro version but instead of trying to help me and let me install in my other websites they just refunded and left me hanging

Excellent software, easy to configure, and very reliable. Outstanding support, quick responses, and a focus on both the customer and finding solutions. Plus, they’re friendly and knowledgeable.

The support team responded to my issue within a few hours and resolved.. Well done Team Duplicator

I> use Duplicator Pro for five WordPress.com sites. The ability to have a local backup is a key part of my disaster recovery plan.
In the past, I have used the software to move from one hosting company to another. It worked just as I hoped.

I had it working previously. Same themes, same host.

Now it takes ages to make a backup and when that is uploaded, the plugin does not recognise the upload. I've tried multiple times with .zip and other formats.

Simply put - this is genuinely a waste of time. Support documentation is ambiguous (which site is the donor if you're cloning a site).. completely ambiguous.

Sadly I can't give this a zero. Software that is designed to be simple.. should be.

It's fast, fully automated and I love Duplicator's support. Really cool plugin.

Support: Quick response and support in solving the problem. Thanks

David, Mohammad and the Duplicator support team were very helpful while assisting with a long-running Google Drive backup issue on our live WordPress site. They were patient and took the time to investigate the problem properly. With their help, the backups are now running reliably again! All is good! Really appreciate their support and professionalism. Thank you!

Problem solved. After spending a number of hours trying out different options to resolve why Duplicator wasn't completing any backup I submitted a Tech support ticket. By the next morning the problem had been resolved and, more importantly, an explanation of how it was solved was provided. I could have asked for or expected more. Well done.

A l’écoute du client ! Et plugin très pratique

Software works perfect for years. * years a customer and still love the easiest way to create backups there is! Even their customer service is responsive and Actually helpful! Would absolutely recommend.

Love the plugin and the support was very quick. Thks a lot.

Have been using Duplicator for years since I found it. Easiest back up and restore plug in to use. 1-click website migration without hassle. Highly recommended.

Excellent support and migration experience

I recently migrated my WooCommerce website using Duplicator Pro and I must say the experience was excellent.

The support team was incredibly responsive and helpful throughout the process. When I encountered a technical issue during the migration, their team quickly stepped in, identified the problem, and guided me through the cleanup steps needed to finalize the installation.

Thanks to their help, my website is now fully operational and running smoothly. The migration was successful, the checkout process works perfectly, and everything is functioning as expected.

What impressed me the most was the quality of their support — professional, patient, and very knowledgeable.

If you’re looking for a reliable WordPress migration and backup plugin, I highly recommend Duplicator Pro.

Thank you again to the team for the great support!

The support team was quick, responsive, and got it done right! The information they provided as clear and very easy-to-follow.

This support experience gives me high confidence to try out their white glove service next time.

Last year I was told that I have cancer. Not knowing what my future holds, I cancelled many contracts and subscriptions. I'm aware that Duplicator doesn't offer refunds so was shocked to be told that on this occasion, the company would make an exception.

I only contacted them to advise that I would not be renewing my contract. I was told that under the circumstances, I would be given a 50% refund. Imagine my surprise when that 50% became 100%.

Like me, Duplicator seem to put people first. THANK YOU.

Alex

I have been using Duplicator for about 11 years as a Wordpress developer. It's ease of use is far superior to anything else I have tried. I get solid reliable backups and uploading a newly developed site to a client domain takes so little time. I have total comfort that if something happened to a site I could have it back up and running on a clean db with a clean backup within 15 minutes. The product is solid and reliable. The support team if/when needed is always responsive. I am super cautious about the plugins I add to a client site but I would never develop/maintain a Wordpress site without Duplicator.