Duty Refunds Reviews 

Fabulous service and so pleased I could get a refund. Kept informed at all stages of the process. Thank you.

No messing about they sorted everything and kept me updated.

Kept me well informed of the developments though out the whole process, very pleased with this service, very easy and hassle free process.

Thank you.

Would 100% go through Duty Refunds again. They took away all the hard work and made it such an easy, seamless experience.

Very efficient and a seamless process that was handled well with all communication online and straight forward.

I was struggling to claim my tax and customs refund being an international student but the duty refunds team helped me with great ease. A very convenient platform.

The service is completely worth the 15% fee. Returned some trainers to Japan after being hit with hefty import fees and so glad I did as duty refunds made the process easy. Communication was great I was updated along the way - it’s not a quick process but that’s more to do with them having to deal with HMRC. All I provided was a fedex tracking number and some basic details and they took care of everything else, amazing!

They make the process really easy and take a reasonable cut.

Legit website. I provided them info on my specific case and all I had to do was wait. Took about a month or so to get my refund back to me. First time I've ever tried a website like this and it was all buttery smooth. I recommend you use them if you don't have the knowledge or wanting to do any paperwork. Again, I cannot thank DutyRefunds enough. Cheers 🤠👍

Duty refunds were very easy to deal with from the application process all the way to a successful tax refund. I would have no hesitation in using them in the future.

Excellent service.I wasn't sure how successful I would be getting quite a large bit of duty back on a return to Europe so entrusted these guts and gave them all the paperwork .I got all the tax back so we'll worth it for their fee

I purchased pair of shoes from Italy, but had to return them. I didn’t want to deal directly with tax return, so opted for this service. I submitted application on 13 February and got my refund today. Process was very straightforward and commission fee is also reasonable. I would definitely recommend this website for similar situations as mine.

I purchased a watch from a Norwegian supplier that turned out to be defective. The price I paid included the import duty, but the refund I was due would exclude this amount. I had almost written the duty element off when I came across Duty Refunds (while trying to understand how I could claim the duty back myself). Long story short, I don't think you can do it yourself as quickly and cost effectively as these guys handle your claim. Everything from the initial enquiry to the final pay-out was handled superbly. Fantastic communication every step of the way. I would recommend Duty Refunds in a heartbeat.

Really simple easy service, wrapped everything up within the month. The day they emailed about the amount I would received it was already in my bank. Great service would use again

Duty refunds made the process of recovering my refund from HMRC easy and hassle free. I was going to try and do it myself but decided against it as it didn’t seem so straight forward. Glad I found duty refunds website.

What a great service!! Needed to claim a few hundred pounds back in VAT and duty for a Tag watch I purchased and then subsequently returned in the EU.
The HMRC form looked daunting, so was happy to pay a percentage for Duty Refunds to handle everything for me.
Had my VAT & duty refunded in a few weeks with no hassle.

This is great, couldn’t have been easier, every step of the way, well worth their commission to take care of all the forms and red tape etc, very smooth, easy and efficient service.

Efficient genuine service Takes the hassle out of duty refunds