Dwyer sent me a defective unit. I sent it back long ago and they are dragging their feet on the return. The returns department doesn't take phone calls---you can only leave voicemails that they don't... Toon meer
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Lees wat reviewers zeggen
When I sent a defective unit Dwyer would not ever look at it because I had changed the port by using another method of connecting air. The inside parts were defective not the case. They sent the defec... Toon meer
The sensors I bought worked well, although the manuals and IFUs were dated and in a small-enough font that I needed to read the documentation through my phone camera. Their tech support is very good.... Toon meer
In May 2024 i ordered two PSW-536 sensors. Both arrived quickly - however, both were defective. I sent them back - and in Aug, 2024, i received the received the warranty replacements. 2 differe... Toon meer
Bedrijfsgegevens
Info over Dwyer Instruments
Geschreven door het bedrijf
U.S.A. Manufacturer
Since the company was founded in 1931, customers have come to recognize Dwyer Instruments to stand for quality, reliability, and readily available low cost products. As a leading manufacturer in the controls and instrumentation industry, we continue to grow and serve major markets such as indoor environmental quality, critical environments, and environmental & process industries. Applications are spread across many industries, including but not limited to: HVAC, chemical, food, oil and gas, and pollution control.
Since the company was founded in 1931, customers have come to recognize Dwyer Instruments to stand for quality, reliability, and readily available low cost products. As a leading manufacturer in the controls and instrumentation industry, we continue to grow and serve major markets such as indoor environmental quality, critical environments, and environmental & process industries. Applications are spread across many industries, including but not limited to: HVAC, chemical, food, oil and gas, and pollution control.
People Excellence
New applications are discovered daily through a cooperative effort between Dwyer and its customers. It has been these relationships with our customers that allow us to continue to develop market demand products and further our success from leading established brand names such as the Magnehelic® differential pressure gages, Photohelic® pressure switch/gages, Rate Master® flowmeters, and Hi-Flow® valves.
Market Growth
In addition to new product development, Dwyer has added to its success through several acquisitions and has achieved additional market recognition. Respected names such as Mercoid Controls, Love Controls, W.E. Anderson and Proximity Controls have created new markets and further build on the solid reputation that Dwyer has and continues to sustain. Our ability to successfully diversify demonstrates Dwyer’s managed approach to the marketplace. This approach continues to maintain stability of the company, therefore providing a basis for positioning ourselves as a leader in providing knowledgeable, prompt, and courteous customer service.
As our customer, prospect, or potential employee, we always want to hear from you. Please feel welcome to contact us anytime.
Phone: (219) 879-8000; Fax: (219) 872-9057
Contactgegevens
102 Indiana Highway 212, 46360, Michigan City, Indiana, Verenigde Staten
- 219-879-8000
- dwyer-inst.com
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149 reviews
Heeft nog niet op negatieve reviews gereageerd
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Ever since Omega joined Dwyer
Ever since Omega joined Dwyer, it's been bad really bad. Quality is in the toilet, lead times are months at a time...
14 januari 2026
Review zonder uitnodiging
Dwyer sent me a defective unit
Dwyer sent me a defective unit. I sent it back long ago and they are dragging their feet on the return. The returns department doesn't take phone calls---you can only leave voicemails that they don't return. Customer support wont deal with returns at all. Terrible experience. Will not buy from them again.
1 november 2025
Review zonder uitnodiging
When I sent a defective unit Dwyer…
When I sent a defective unit Dwyer would not ever look at it because I had changed the port by using another method of connecting air. The inside parts were defective not the case. They sent the defective units back and charged me 4 times the normal postal cost. i have been buying these products for 50 years but am quited irritated with this action.
19 mei 2025
Review zonder uitnodiging
Nepotism at its worst..
Nepotism at its worst... Woke company and shoves the pride agenda in your face
2 juni 2025
Review zonder uitnodiging
Good hardware and tech support, poor customer care.
The sensors I bought worked well, although the manuals and IFUs were dated and in a small-enough font that I needed to read the documentation through my phone camera. Their tech support is very good. However their customer support and credit departments are letting them down. I cancelled one order weeks ago, but the charge is still showing on my card statement as pending. I also sent some parts back in February, unused, in the original packaging, AND bought some replacement parts from them, FOR MORE MONEY, but they still haven't issued a refund.
10 februari 2025
Review zonder uitnodiging
PSW-536 - Defective Units - No Contact
In May 2024 i ordered two PSW-536 sensors. Both arrived quickly - however, both were defective. I sent them back - and in Aug, 2024, i received the received the warranty replacements. 2 different units were returned - 1 Worked (the original was replaced with a different model), 1 did not (the original was replace with the same PSW-536 model). I have contacted them multiple times - but to date - 5 MONTHS LATER - i have not received a replacement unit - nor have i received a reply
1 mei 2024
Review zonder uitnodiging
Immediate response to some mis-communication
we may have missed the return label / communication but the quick response was much appreciated. And so we were able to send back our Dwyer instrument for calibration. thank you for the quick response.
2 november 2022
Antwoord van Dwyer Instruments
Thank you for taking the time to leave a review, and for choosing Dwyer Instruments for your calibration services! Please let us know if there's anything else we can help with!
Marlo needs a raise!
Marlo was a great help navigating your website. Helped me through the whole process of sending in two gages for calibration. Vey patient and knowledgeable.
9 februari 2023
Antwoord van Dwyer Instruments
Thank you Armando, we appreciate your kind words! I've shared your comments with the team and we'll make sure to let Marlo know how much we appreciate her as well!
Great site!
Normally everything is great- I do like the website but cannot log in to it right now...
Please advise.
24 oktober 2022
Review zonder uitnodiging
Antwoord van Dwyer Instruments
Hi Rita! Thanks for your message. I've forwarded your comments to our Customer Service team who will be looking into the issue and will reach out soon.
Great experience
13 september 2022
Antwoord van Dwyer Instruments
Hi Donald, thank you for your excellent review; we're happy you had a good experience with us! Thank you for choosing Dwyer!
Always in stock and always arrives fast!
9 augustus 2022
Antwoord van Dwyer Instruments
Thank you for taking the time to leave us a review, KD! We'll continue to do our best to meet your needs!
Antwoord van Dwyer Instruments
Thank you for taking the time to write us a review, JZ! We do our best to have high on time delivery standards. Please let us know if you have any concerns in the future!
Used the same ultrasonic thickness…
Used the same ultrasonic thickness tester previously and it worked perfectly. High Quality, Ease of Use, Affordable Price
26 juli 2022
Antwoord van Dwyer Instruments
Hi Aaron, thank you for your review! We're proud of our high quality products, and are thrilled you're enjoying your ultrasonic thickness tester. Don't hesitate to reach out if there's anything we can help you with!
Antwoord van Dwyer Instruments
Hi Craig, thank you for taking the time to write a review! We're glad you like our ordering process. We'll continue to improve our processes in the days to come as well. Please reach out if you have any suggestions!
Great place for electronics
22 juli 2022
Antwoord van Dwyer Instruments
Thank you for taking the time to leave a review and choosing Dwyer for your electronic instrumentation needs, Joseph!
We think Dwyer Instruments is Great.
We think Dwyer Instruments is Great.
Great products.
Great Documentation.
Great support.
Great Value.
23 maart 2022
Antwoord van Dwyer Instruments
Hi Rick, we're happy to hear how much you value our products and support! We'll continue to do our best to serve you. Please reach out if you need anything else!
Great Customer Service
Great Customer Service, without a doubt. fast shipping and great products,. had an issue with a product that id use for my powder coating oven, had a bad temp sensor, customer service sent a RMA and took care of business with professional assistance and taking care of the issue with no hesitation Thank you Dwyers...
17 maart 2022
Antwoord van Dwyer Instruments
Thank you so much for your review! We appreciate your kind words, and are happy the team was able to help you with the temp sensor. Please reach out if there is anything else we can assist you with!
Have used Dwyer instruments level…
Have used Dwyer instruments level transducers in the past and they seem to be a fair price along with a good product. Haven't had problems with them until they have had many years in use.
7 maart 2022
Antwoord van Dwyer Instruments
Hi Rob, thank you for taking the time to leave us a review! We're happy to hear that your level transducers have worked out so well!
haven't delivered the product I orderd…
haven't delivered the product I orderd 30 days ago
23 februari 2022
Antwoord van Dwyer Instruments
Hi Jeffrey, thank you so much for taking the time to leave us a review! I'm sorry to hear about this issue. Our team is looking into it now and will reach out to you soon about your product.
Great little instrument
18 februari 2022
Antwoord van Dwyer Instruments
Thank you, we're happy to hear you like our product and appreciate you leaving a review!
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