E-Go Bike Reviews 

407
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

We Purchased 3 ego light 3s bikes for the family. Fantastic bikes, a great improvement on the older model..! Glenn was fantastic, answering emails promptly, even at weekends. Thanks Glenn, your custom... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought the EGO Lite bike because driving to work would incur horrendous parking restrictions or a very hefty parking charge. The bike lives in the boot of my car (I live in a flat) and I use it to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I purchased an e-go Lite 3s through the Green Commute Initiative as part of my work’s Cycle to Work scheme. Glenn was incredibly helpful throughout the process, answering all my questions by emai... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

E-GO MAX review: Bigger than BrUmpton but stronger: Huge battery range with bigger better wheels=better ride, your choice. Bike is very well made, Solid. Good ride comfort and good safe contr... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fietsenwinkel

Geschreven door het bedrijf

Electric bike seller.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

407 reviews

5 sterren
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4,8

Alle reviews

(407)

17 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

E-Go Max +

After researching ebikes I came across e-go bike. I was keen to find a road legal option and so many other suppliers do not make this clear. From the point I made contact Glenn was super responsive over the weekend and out of normal hours quickly sorting out a small technical problem. The bike arrived within two days and Glenn supplied easy to understand instructions to put the mud guards and rack on. The bike is well built and good quality and rides a dream. I would certainly recommend the bike and the service is second to none

11 oktober 2021
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Antwoord van E-Go Bike

Many thanks for your review, it is very much appreciated.

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish. Bike arrived good to go. I ordered a larger saddle and when the first one didn't fit, another was dispatched immediately -the delivery driver even fitted it on my bike. The chat function on the website was really helpful in answering my pre- and post purchase questions. Highly recommend.

8 oktober 2021
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Antwoord van E-Go Bike

Thank you for the kind review, sorry about the saddle.
Glenn

Beoordeeld met 5 van de 5 sterren

Great service all round

Great service all round .Delivery driver was really helpful in tacking parcel to garden shed for my wife.
Bike is excellent great riding position and excellent power when you need the help.
Mudguards were a bit tricky to fit but I got there in the end
Overall excellent

21 september 2021
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Antwoord van E-Go Bike

Many thanks for the review Martin.
You know where we are if you need any help.

Beoordeeld met 5 van de 5 sterren

Good communication from e-go

Good communication from e-go, product arrived in good condition updated at each stage. Would definitely recommend this company, it really nice to be served as a valued customer.

21 september 2021
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Antwoord van E-Go Bike

Thanks Eddie, pleasure to do business with you.
Glenn

Beoordeeld met 5 van de 5 sterren

Purchased the Lite bike

Purchased the Lite bike, love it, fab little bike, sturdy and solid, goes like a dream.
The cruise mode is delightful if you need a slight breather.
Great choice of folding bike, so light to carry and the confidence of riding a non heavy bike is so refreshing.
Dont hesitate, this bike is brilliant.
Thank you to Glenn for his after sales service and speedy replies to questions..nothing was too much bother..he is caring and responsive.
A big thank you Glenn.

Patricia

20 september 2021
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Antwoord van E-Go Bike

Thank you Patricia for those kind words, all the best.
Glenn

Beoordeeld met 5 van de 5 sterren

Brilliant. Fantastic product with first class customer service.

Brilliant. Fantastic product with first class customer service. I got my bike via e-gobike.co.uk using the Cycle Scheme which made it much more affordable.
Folds up and fits in the boot of my car. Easy to unfold. Long battery life. Commuting is much better with this electric bike. Looks good too.

17 september 2021
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Antwoord van E-Go Bike

Hi Dave, great that you like the product, many thanks for the review.

Beoordeeld met 5 van de 5 sterren

Brilliant bike

Brilliant bike. Great service when we had questions. Delivery within two days. Easy to set up from the box. My wife has previous been put off cycling on holidays with me because of the hills. She loves it!

16 september 2021
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Antwoord van E-Go Bike

Many thanks Mark, great review

Beoordeeld met 5 van de 5 sterren

E-GO e-books first impressions

This is our second compact folding e-bike. The ordering and delivery process was faultless, with timely email communication from the company, and the bike was delivered as promised.
I was able to assemble the bike fairly quickly, using my experience from our first bike. The mudguards were tricky, but I was expecting this because they were tricky on the first bike too.
Once assembled we were able to test the bike. The battery had some power in it, enough to go for a spin round the block. We found the tires were a bit flat so decided to wait for the weekend to do things properly.
Inflating the tires turned out to be quite difficult. The 16 inch wheels mean that there is not much space to get the adapter on the valve. In the end we managed to get the adapter from the other bike on, as it has an angled connector.
Once we'd finished our adjustments we set off. We completed our maiden ride of 4 miles without incident. I think it will take some time to get used to the power modes and the lack of gears. We live in a very hilly area and this is one of the reasons for going electric.
We are very pleased with the e-go. I hope we don't need after sales service but we chose a UK company for extra peace of mind.

13 september 2021
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Antwoord van E-Go Bike

Hi Mark,
Really appreciated, any problems email us.
Glenn

Beoordeeld met 5 van de 5 sterren

Brilliant wee bikes

I bought the Lite and Lite + a few months ago as part of the package. Got a wee bit off the price too by doing this. Being Scottish, this is a big bonus.

We were going to go to another supplier but got bored waiting on delivery and cancelled. Our bikes were us in a few days. As part of the deal I got mudguards, a rack and carry bag.

Only downside is the mudguards and rack are a wee bit fiddly to fit, but not overly difficult. Just be organised and patient.

Now on to the bikes, the Lite + was for me a Lite for my wife. I'm finding I can't keep her off her bike as she's enjoying it so much. The thing that appealed to her was no gears. She has had a non electric folder for years and this is still pretty much unused.

We live in Edinburgh, think San Francisco with the amount of hills and the steepness we have here. Due to the geography of the place we also seem to have a headwind too.

Both of the bikes are brilliant, the hills disappear and headwind might as well not be there.

I've never drained the battery but I'd say 20 miles is easily attainable even though I'm quite chubby these days. I must resist the temptation of using level 4 and above.

After sales is brilliant. I had a query about the brakes and sent Glenn an email on Sunday and he was sorting things in a few hours.

Bottom line, I'm now up to over 300 km and still pretty pleased.

7 september 2021
Review zonder uitnodiging
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Antwoord van E-Go Bike

Hi Gary,
Many thanks for your review, I'm glad you are both happy with your purchase.
All the best Glenn

Beoordeeld met 5 van de 5 sterren

Very pleased with our purchase of two…

Very pleased with our purchase of two e.gomax+ bikes, great service , delivered on time . Would highly recommend these bikes and this company .😊

5 september 2021
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Antwoord van E-Go Bike

Many thanks for taking the time to submit a review, it is very much appreciated.

Beoordeeld met 4 van de 5 sterren

E-Go Max+

Delivery date a bit unclear but here now.
Bigger than expected! Look forward to trying it out.

31 augustus 2021
Beoordeeld met 5 van de 5 sterren

Absolutely spot on!

Bought the 2 bike e-go lite package. Absolutely everything was spot on, from answering pre-purchase enquiries quickly, to ordering and sorting delivery and to aftersales services when a query needed resolving. The bikes themselves are great - just what we wanted.
I can't speak more highly of the company and the products.

23 augustus 2021
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Antwoord van E-Go Bike

Hi Peter,
Many thanks for your very kind review, happy that you are pleased with your purchase.
All the best
Glenn

Beoordeeld met 5 van de 5 sterren

.Excellent service

After reading the reviews on E-Go bikes I decided to take the plunge.
Ordered 2 bike package and received a confirmation email within minutes.
They kept me infomed of the progress. Delivered within 2 days!
Very prompt and courteous service (oh and the bikes are excellent).
Would highly recommend dealing with this company.

21 augustus 2021
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Antwoord van E-Go Bike

Hi Michael,
Many thanks for your review, any problems, let us know.
All the best

Beoordeeld met 5 van de 5 sterren

Super bike

Super bike. Have been on a couple of rides and really enjoyed it. Got some appreciative looks as well. The bike is sturdy but rides like a dream. Have now put a little doggie basket at the back so my furry friend can enjoy it too.
I have been using both pedal assist and own pedal power so great for exercise.
Glen was really helpful in answering all my questions before buying and he delivered the bike to me fully assembled within a couple of days.
This is the best purchase in a long time .

21 augustus 2021
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Antwoord van E-Go Bike

Hi Naina,
Glad you are happy with your purchase, picture of the dog baskey would be nice, if you can.

Beoordeeld met 5 van de 5 sterren

A comfortable adaptable bike

I wanted an electric bike that I could fold up and put in the car and drive to a lake or forest trail. I bought the Max Plus as the fatter tyres help when the terrain gets a bit bumpy. I have taken it to France and given it a good work out and have nothing bad to say about it. It handled all but a few very steep forest trails and breezed around the 10 km trail around the lake. A big plus was that it was comfortable for me at 6'2" and my friend at 5'4". Easy to adjust to either of us. just a fight over who got it!

One thing to bear in mind - take a spare innertube with you. We got a puncture and local shops did not have the size in stock.

18 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We bought two E go Max electric bikes

My husband and myself bought an E Go Max bike each.

What a fantastic purchase. We are both retired and we can now do lots of cycling. When we come to an incline we just ramp up the pedal assist and we are flying. When I start to get tired of pedalling and my husband is way off in front, I just put it in cruise control and I can easily catch him up.

These bikes have given us a new lease of life and the freedom of leaving the car behind and exploring.

We have even booked a lodge in the New Forest next year and we will be taking our bikes and exploring.

Yesterday friends visited and took our bikes out and they are now deciding which ones to buy

12 augustus 2021
Review zonder uitnodiging
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Antwoord van E-Go Bike

Hi Marilyn,
Many thanks for your lovely review, I am so happy they have given you a new lease of life.
All the best

Beoordeeld met 5 van de 5 sterren

The bike was delivered promptly and was…

The bike was delivered promptly and was easy to unfold. It has been great riding it and will really make getting to work via public transport a possibility without getting too sweaty. I am very happy with this bike so far.

11 augustus 2021
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Antwoord van E-Go Bike

Hi Emma,
Glad you like your bike.
All the best.

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. Fast delivery and excellent after sales service.

7 augustus 2021
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Antwoord van E-Go Bike

Many thanks Brian

Beoordeeld met 5 van de 5 sterren

Outstanding company and product

My wife and I recently purchased two E-Go Lite bikes.
The bikes themselves are fantastic, well designed with good build quality, feeling sure footed on the road without feeling heavy to steer or move around. Folding the bike away really is very straightforward.

We encountered a few minor issues during assembly but as others have mentioned Glenn dealt with these quickly and efficiently, making the purchase stress free.

This is a return to cycling after many years for us - we couldn't be happier both with our choice of company or decision to opt for the "Lite" bikes.

Highly recommended.

5 augustus 2021
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Antwoord van E-Go Bike

Thanks for your review Mike, all the best.

Beoordeeld met 4 van de 5 sterren

Service

Bike ordered and delivered all within 24 hours, Glen is easily contactable and responsive, Bike and box all delivered in first-class condition, early days yet but bike delivering satisfactory performance.

5 augustus 2021
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Antwoord van E-Go Bike

Many thanks for your review.

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