E-Go Bike Reviews 

Buying from this company was a hassle free experience, prompt responses to e-mail and generally a very positive experience - bike is good too 😁

excellent communication with Glenn ,excellent delivery times excellent bike and accessories. all round enjoyable experience from start to finish

Great service nothing is too much trouble thank you

Great bike, quick dispatch, questions answered straight away. All good.

Swift and efficient delivery. Great product to boot

Glen at e-go is very responsive and helpful. The only issue is I am on my second replacement back wheel. Nothing to do with Glen, just the bike part's don't last very long in the UK climate.

Service is brilliant no issues with coming out to sort my bike out even though he came from 100 miles away . Excellent and efficient. Thank you

The delivery time was excellent. Already assembled . Needed a bit of tweaking .
Yet to use it properly.

Excellent customer service, we had a problem with the back light, but a quick email and a new one was sent out next day. We have had the bike around 7 months now and super happy with it. (E-Go Max) Only thing I would say is if you are using it everyday, would be to get an upgrade of tires as we had a few punchers in the first few months before changing them.

Have recommended the service and the bike multiple times now.

Very good service. A good company to deal with.

Very helpful company. Fast and efficient service. Would definitely recommend

I lost the keys to my seat locking bracket. I emailed Glenn who was very efficient at explaining to me what my options were. Once we had sorted what it was I needed, he had the replacement part to me within a day of postage.

Brilliant service

Excellent personalised service from this small company. Glenn was very attentive with pre-order enquiries and after bike ordered. Bike arrived exactly when promised, well packaged and ready to ride, with mudguards and rack already fitted. Very pleased with quality of bike and information available on website.

Only a small replacement but as always with e-go the query was dealt with fast, efficiently, and accurately.

Very speedy delivery and quick response to emails even on Bank Holiday.

I bought my E-go Lite bike in 2020 and am so glad that I chose it! Not only was the bike a great buy during the pandemic, it continues to serve me well on my commute. It folds well and is super light, yet is still robust. Battery range is also decent.

I have been even more impressed with the excellent customer service I’ve received (Thanks Glenn) in terms of after sales.

I have since recommended E-go to 2 others who have purchased their own E-go bikes (the larger versions of mine) and I’ve heard good things too!

Great fast service and advice a good company to deal with

Exceptional customer service from even before I had purchased the bike!
My enquiries were always speedily responded to, sometimes within a matter of hours.
Additionally, there's the same exceptional courteous service after my bike was delivered fully assembled!
I cannot thank Glenn enough for just being the ever-accommodating, always-willing-to-help kind of guy.
No regrets whatsoever, but even better the bike turns heads wherever I go!

Can honestly say these bikes are great! Ours are now 3 years old, generally stored & thrown around on a boat & surviving in salty air with no problems. What I like most is they are so easy to construct when ashore & very intuitive to use when cycling off on adventures. We went for the Lite + & the 20” inch wheels & additional gears means there’s nothing we can’t tackle.

Excellent customer service and a quality product.
Went to try the bikebefore purchasing and wasn't rushed or pressured in any way. The bike is excellent and is making my commute to work so much easier