E-Go Bike Reviews 

I bought a package of 2 max folding bikes for myself and my wife. We are both overweight and I felt the extra strength of the max would be a wise choice. I wanted a folding bike so that I could easily store and transport the bikes in the boot of my car. I was required me to put down the seats in my Nissan qashqai because they are quite large, but happy that they fitted. The experience of cycling on the bikes is good they do everything I want them to do and everything that was promised. My only grumble is that the bikes are very heavy and couldn't be lifted by my wife for instance. Also the bikes needed to be tightened up after each bite ride in different places each time. I would definitely spend sometime tightening everything when you get the bikes

The bike and delivery was great apart from it was delivered to the invoice address and not delivery but happy with everything else .

Customer experience was excellent. Bikes are really good, fold up small, don’t weigh too much and the battery seems to be pretty good so far. Had a lot of fun on them. Would thoroughly recommend.

Great service from e go cycles. Prompt delivery and any questions quickly answered

I contacted the team at E-Go Bike regarding a part I had lost. Glen replied promptly and was also able to post out the part which arrived before the Easter holidays. I was able to then enjoy the extended break with a fully functioning bike. Thank you :)

From the very 1st contact, to the delivery of our bikes.
Glenn was a star.
Martyn & Aileen, Rochester

Nice service, really helpful and friendly. I'll recommend it for sure.

Had bike a week, delivery on the day but offered no choice of delivery time with courier! Not that hard to put rack and mudguards on but could be easier with simply video clip. Again instructions not the best re bike operation but simple once you get the hang of it. Great fun ride and looks good for moment.

Glenn was easy to deal with, could not have been more helpful, and gave me a great package for a pair of bikes. I would certainly buy from him again

Good customer service. Responsive and helpful!

Great Communication throughout,
Excellent company and bike.
Would highly recommend.

Been really approachable and very helpful in advice and service. prompt too

Received immediate responses to all my queries and delivery was speedy and personal.

I bought E-Go Lite using the Xmas 2022 discount offer. Ordered on Wed 28th Delivered on the 30th excellent service indeed!
The bike was well packaged but a little fiddly to assemble the mudguards. Everything was complete, the bike rides very smoothly and effortlessly. Nice and light and similar to an EMU bike we bought 5 years ago. Will need to do a longer test run soon.

Great service, bike seems solid and has good components, had to replace the break pads and recalibrate but all good apart from that.

Would recommend for people making short commutes 5 miles or less

Excellent service. Some small damage had occurred to the bike rack in transit and Glenn without hesitation posted a new replacement rack. Very pleased with the Lite plus bike!

Great service. Rapid delivery and great support even after the purchase. Way beyond my already very positive expectations. As for the bike itself, I highly recommend it (lite+). Relatively light but still with comparable power to Lime and other e-bikes that I used to rent. Great performance when going up the hill. Though a folding bike, it is very comfortable to ride even for long distances (bought the other more comfy seat).
Highly recommended in terms of customer service and the bike itself. Don't hesitate and go for it.

From initial enquiries on the chat to then ordering and delivery the process and the bikes them selves are excellent. I’m a big mountain and road cyclist, but following a stroke I have been less confident on a bike and so got two, one for the wife as well. They are great and we’ll be taking them on breaks when we go out in our caravan

Easy ordering and very fast delivery. The ego Max I ordered was the right choice, it’s my first ebike and I love it.