Defective item. First emailed on Friday the 1st with no reply until following Monday. A small string of emails same day providing them with answers to all of their questions ending with consult... Toon meer
Bedrijf heeft geantwoord
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It all began with a cancelled sex machine order - spoke to your staff who provided explanation and the offer of 10% discount should I decide to buy an alternative. Was sent a link to your range of se... Toon meer
Bedrijf heeft geantwoord
I'm so disappointed and disgust with this company in the same time. I recieved my order but the items (delay creams) came with 04/23 expiry dates, so literally I'm not able to use these two creams i... Toon meer
Bedrijf heeft geantwoord
Highly recommend early2bed, super fast dispatch. The first time I ordered from them my items were delivered the next day, the second time I ordered from them was late on a Wednesday and my order arriv... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Dedicated to providing the best customer service as well as the most satisfying products all in discreet packaging! With high quality products, we guarantee you'll be satisfied. Sexy Toys for Sexy People.
Contactgegevens
4,0
Goed
166 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van early2bed.com.au
Thank you for your positive feedback
Kind Regards
Early2Bed Team
Antwoord van early2bed.com.au
Thank you Sophearun for your positive feedback we are glad to hear you have had a Very good experience with your ordering experience with us hear at Early2Bed.
We hope to do business with you in the near future.
Kind Regards
Early2Bed Team
Great service
Great service , they gave me great advice on getting the right toy for my girlfriend and dispatching it to me quickly and at a great price
7 november 2025
Review zonder uitnodiging
Antwoord van early2bed.com.au
We are happy to hear our team was able to assist you.
Hope to have you return in the future.
Kind Regards
Early2Bed Team
Solid performance
Purchased "Wet Stuff Gold". Solid performance: On order. On time. On cost.
28 oktober 2025
Antwoord van early2bed.com.au
Thank you for your positive feedback, we look forward to hopefully getting the chance to be able to promptly fulfill another order for you in the near future.
Great prices! But communication needs improvement ⚠️
Claim to process order within 24hrs but it has been 5 days and still zero updates from the status ‘processing’. And worse, no communication received at all regarding this matter, even though I reached out through online chat box, facebook and instagram, both @info and @support email address, and phone number (straight to voicemail, never able to reach).
*Update: Someone finally responded to me via the @support email after 7 days. Since then, they’ve been very responsive (usually replied within an hour) and offered Express Post as my order was significantly delayed. I received the parcel 4 days after they got back to me, which totals 11 days since the order was confirmed.
To Early2Bed:
Please keep up the great pricing, but improve communication aka customer service. I appreciate the prompt replies and support once contact was made, especially during your warehouse relocation.
People want to support local businesses, but reliable and transparent communication is a big part of building trust and making that easy for us!
28 oktober 2025
Antwoord van early2bed.com.au
Thank you for the honest feedback, we look to ensuring improvement on prompt response to all our customers. Thank you for your understanding on the delay with current shop relocation. We will also look into ways we can improve on our deliveries getting to our customers as quickly as possible.
Antwoord van early2bed.com.au
We are glad to hear you are satisfied with your purchase order.
Kind Regards
Early2Bed Team
You have sent me a product that is broken and awful customer service
You have sent me a product that is broken and taking 2-4 business days to respond on a replacement or reimbursement. Absolutely shocking customer service
20 augustus 2025
Antwoord van early2bed.com.au
Hi Flynn, we are sorry to hear this if you would like to contact us at our support email, we would love to help you out with a resolution, I can see your last purchase was made in August so if you could please reach out to us through our support@early2bed.com.au we will gladly assist where we can.
Kind Regards
Early2Bed Team
Great service Great product
Great service Great product
And the wife loves her new toy
15 augustus 2025
Antwoord van early2bed.com.au
Thank you for your positive feedback.
We look forward to having you return in the near future.
Kind Regards
Early2Bed Team
Paid for express postage
Paid for express postage, one to three business days. Tracking information received by Australia Post but no updates since then. Purchased Tuesday 8th
19 augustus 2025
Antwoord van early2bed.com.au
Hi Phil, We sincerely apologize for the inconvenience caused to you could you please contact us at support@early2bed.com.au
So we can assist further with this for you.
Kind Regards
Early2Bed Team
Overall great experience
Great price. Great service. Items received extremely quick. Highly recommend!
15 augustus 2025
Antwoord van early2bed.com.au
Thank you for your kind words.
We are thrilled to hear you have had a wonderful experience purchasing through our small business.
Kind Regards
Early2Bed Team
Goods taken too long to arrive.
9 augustus 2025
Antwoord van early2bed.com.au
We are sorry to hear the postage seemed to have been delayed.
We will take this feedback into account and do our best to improve for the future.
Kind Regards
Early2Bed Team
Antwoord van early2bed.com.au
Thank you for your feedback we are ecstatic to hear our Delivery services got to you fast safely and prompt.
We appreciate the feedback and hope to see you return in the near future as a return customer.
Antwoord van early2bed.com.au
We are thrilled to hear you had a positive experience with our Delivery services.
We hope to see you return thank you for your kind feedback.
Reliable and good product selection
They had what I was looking for. Pricing was competitive. Fast shipping. Would definitely recommend.
24 juni 2025
Antwoord van early2bed.com.au
We are glad to hear you were happy with our product variety and you had a positive experience with our delivery services.
We hope to see you come back to our store as a return customer.
Melbourne’s hidden gay adult store
It all began with a cancelled sex machine order - spoke to your staff who provided explanation and the offer of 10% discount should I decide to buy an alternative. Was sent a link to your range of sex machines. Did some price matching and really could not believe how much cheaper E2B is compared with the same product elsewhere. I saved over $700 after discount. My Fort Troff Gunner *k machine arrived two days later. Have just finished assembling. And then you emailed me Kings Weekend savings on everything - so I ordered from a great selection of toys.
2 juni 2025
Antwoord van early2bed.com.au
We are glad we were able to help with a alternative product for you and you were satisfied with how the situation was handled. We hope to have you come back as a return customer. Thank you for your lovely feedback.
Well package . Fast post
Well package . Fast post . Thank you . Review 5 stars from a return customer .
29 mei 2025
Antwoord van early2bed.com.au
Thank you for your feedback we are glad to have you return shopping with us and helping support a small online business. We hope to see you return shop with us again in the near future.
Excellent
Excellent customer communication and you can tell the workers really care about the quality of products sold. Will be buying again from this store
14 mei 2025
Antwoord van early2bed.com.au
Thank you for your positive feedback and hope to see you shop with us again in the near future.
This package has taken forever to…
This package has taken forever to arrive.
I used to shop on this platform because it was quick delivery...
I cannot believe it's taken this long.
6 mei 2025
Antwoord van early2bed.com.au
We apologize this took a little longer then our 2-5 business days. I can see this was a split order and hope you received this safely. We will try to improve our split order system for timely matters within the future.
Kind Regards
Early2Bed
Office Support
Order not received.
Order not received.
Ordered through D*ck Smith and apparently delivered by StarTrack and ‘left in a safe place’, so safe I can’t find it.
I would suggest this company not to sell through D*ck Smith.
9 mei 2025
Review zonder uitnodiging
Antwoord van early2bed.com.au
Thank you for your feedback we are sorry to hear the product did not make it to you.
If you would like to contact us at support@early2bed.com.au
We would like to fix this up for you promptly.
Kind Regards
Early2Bed Team
Antwoord van early2bed.com.au
Thank you for your feedback.
We are glad to hear it was a great experience for you.
Kind Regards
Early2Bed
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