I have been using Earnifi for several months successfully and have been very happy previously to this last week when I applied for a cash advance when was put into review and is still in Limbo several... Toon meer
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Had some issues at first with getting my advance posted to my account. After that though everything worked out great.
Bedrijf heeft geantwoord
Well I said if the company makes right I would change my review, they did refund me the 15.99 service charge so I guess me using Trust Pilot did the job. 5 ***** for trust pilot!! Well they did cre... Toon meer
Bedrijf heeft geantwoord
Everything about my experience has been positive!! Easy to navigate, fast payments, great customer service.... definitely going to be my "Go to" app for cash advances in the future! Thank you Earnifi!... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Earnifi | Reimagining Financial Freedom for a New Generation Earnifi is the fastest-growing financial wellness platform for students and early-career professionals—already ranked the #1 finance-paid app on the U.S. App Store. Built for the real-life cash flow challenges of young adults, Earnifi offers effortless rent-splitting with roommates, and personalized money journeys powered by smart automation. We’re not just fintech. We’re VC-backed, and reshaping how financial access works—from creditworthiness to daily liquidity—without the predatory fees. Live today: Rent split and pay-later tools Real-time budgeting and financial coaching Our vision is simple: give people more control, more clarity, and more confidence with their money—starting now. Learn more at www.earnifi.com
Contactgegevens
Verenigde Staten
- support@earnifi.com
- earnifi.com
2,9
Gemiddeld
25 reviews
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Had some issues at first with getting…
Had some issues at first with getting my advance posted to my account. After that though everything worked out great.
5 mei 2026
Antwoord van Earnifi
Thanks for sticking with us! We appreciate your patience while we got things sorted out. We're glad everything worked out and that your advance made it to your account. Thanks for sharing your experience! - The Earnifi Squad
After repaying my advance my account…
After repaying my advance my account was put into review and that's been since June 17 and it's still in review needs to know why it's doing that
17 juni 2026
Review zonder uitnodiging
Antwoord van Earnifi
Thank you for reaching out. I understand your concern, especially since your account has remained in review after you repaid your advance on June 17.
We recently experienced a temporary technical issue that affected the advance review process for some users, which caused delays in processing eligible accounts. We sincerely apologize for the inconvenience.
The issue has now been resolved, and your account should be moving through the process. If you have not already received an update regarding your advance, you should receive a response very soon.
Thank you for your patience and understanding while we worked to correct this issue. If you do not receive an update within the next 24 hours, please let us know so we can investigate your account further. - The Earnifi Squad
I have been using Earnifi for several…
I have been using Earnifi for several months successfully and have been very happy previously to this last week when I applied for a cash advance when was put into review and is still in Limbo several days later. An email mentioned "a technical issue" several days ago but nothing has changed. I have never paid late or not paid so I dont know what is going on. I would hate to cancel my subscription, but I am not paying while nothing is being done about my application status one way or the other.
16 juni 2026
Review zonder uitnodiging
Antwoord van Earnifi
We sincerely apologize for the delay and frustration this has caused. We understand that you’ve had a positive history with Earnifi and that your application remaining in review for several days is concerning, especially when your prior repayments have been on time.
It appears your advance has been issued, please let us know at earnifisquad@earnifi.app if you are seeing different.
Thank you for your patience, and again, we apologize for the inconvenience. -The Earnifi Squad
They have great customer service and…
They have great customer service and they always give me a great cash advance
15 juni 2026
Review zonder uitnodiging
Antwoord van Earnifi
Thank you for the kind words! We're thrilled to hear that you've had a positive experience with both our customer service team and our cash advance program. Providing helpful support and reliable access to funds is what we strive for every day. We truly appreciate your trust and your feedback! - The Earnifi Squad
Everything was going great until there…
Everything was going great until there was a “temporary technical issue.” Now I can’t get ahold of anyone. The email said it would resolve itself in a few hours and to check my account again. Well it’s been 3 days. And they just took $15.99 for the subscription!!! I want my money back and my account closed!
5 juni 2026
Review zonder uitnodiging
Antwoord van Earnifi
We're very sorry for the frustration this has caused. We did experience a technical issue that affected some accounts, and we apologize that it has taken longer than expected to resolve.
We understand your concern regarding the subscription charge and your request to close the account. We’ll review the $15.99 charge and the current account status right away. If the subscription charge was processed while your account was affected by the technical issue, we’ll work to make this right.
We can also assist with closing your account once any account activity or outstanding balance has been reviewed. -The Earnifi Squad
Terrible company they sent a message…
Terrible company they sent a message saying that my advance was sent to my bank account. I’ve been checking my bank account for the last four days. Nothing is in my bank account, but they have my direct deposit information which I’m about to change because they are not about to get $55 of my hard earned money when I haven’t received anything from them. This is turning out to be a scam be aware.
28 mei 2026
Review zonder uitnodiging
Antwoord van Earnifi
We're sorry to hear about your experience and understand why you're frustrated.
If you received a notification that funds were sent but have not yet appeared in your account, we'd like the opportunity to investigate. In some cases, bank processing times, account verification requirements, or funding method issues can affect when funds become available.
Please send us a direct message with the email address associated with your account so our team can review the transaction status and provide specific information regarding your application and funding.
We take these concerns seriously and are committed to resolving any issues as quickly as possible. We appreciate the opportunity to look into this for you. - The Earnifi Squad
Swift
Had a mixup but the owner was so nice and caring. Bill has assisted me every step of the way. Great company because there’s no lenders and you will get a fast reply from customer service.
1 juni 2026
Review zonder uitnodiging
Antwoord van Earnifi
Thank you for your kind words and for sharing your experience. We're glad we were able to help resolve the issue and provide the support you needed along the way.
At Earnifi, we work hard to make the process as simple and transparent as possible, and it's wonderful to hear that our customer service made a positive impression. We'll be sure to share your feedback with Bill and the rest of the team.
We truly appreciate your trust and support! -The Earnifi Squad
They are scammers charge my pays tub…
They are scammers charge my pays tub then my pay bonus then made me pay the balance big fraud
27 mei 2026
Review zonder uitnodiging
Antwoord van Earnifi
We're sorry to hear this. We'd like to look into your concerns regarding the charges you mentioned. Please contact earnifisquad@earnifi.app directly with your account information so we can investigate and assist you further. - The Earnifi Squad
Complete FRAUD
Complete FRAUD.
Company does not answer phone.
Charged a $15.99 membership fee for immediate transfer never received a dime. They do not answer the phone. The emails that I have sent have not helped and I have no DEPOSIT! Worse company I’ve ever dealt with. Do NOT use this company. One star in generous. Terrible communication
Terrible customer service DO NOT use this company.
Update: Despite three emails asking to cancel the entire account they finally sent the $10.01 and it was not in minutes at all which is the point of the 15.99 membership fee. Never again.
24 mei 2026
Review zonder uitnodiging
Antwoord van Earnifi
We're sorry to hear that your experience did not meet your expectations. We understand how frustrating delays and communication issues can be, especially when you're expecting funds to arrive quickly.
Our Instant Transfer service is subject to eligibility requirements and processing times that can vary depending on the receiving financial institution and other factors. We apologize if this was not communicated clearly.
We also regret that you had difficulty reaching our support team. Customer feedback helps us identify areas where we need to improve, and we've shared your concerns with the appropriate team for review. - The Earnifi Squad
Well I said if the company makes right…
Well I said if the company makes right I would change my review, they did refund me the 15.99 service charge so I guess me using Trust Pilot did the job. 5 ***** for trust pilot!! Well they did credit me and they understand my issue with trying to cancel right away and no one was helping me.
19 mei 2026
Review zonder uitnodiging
Antwoord van Earnifi
Thank you for updating your review. We're glad we were able to resolve the service fee issue and appreciate you giving us the opportunity to make things right. We understand your frustration with the delays and communication challenges you experienced, and we're actively working to improve both. Your feedback is valuable and helps us provide a better experience for our customers.
They changed my direct deposit I’ve…
They changed my direct deposit I’ve emailed and called and I’ve gotten nothing back. I understand 1-3 business days but I still haven’t gotten my paycheck from them and I can’t log into the app to check because it’s caused my phone to go off and they have no other way to log in except thru your phone number. They had my whole paycheck go to them and I still have yet to receive it
17 mei 2026
Review zonder uitnodiging
Antwoord van Earnifi
We're sorry to hear about your experience and understand how stressful it can be when you're waiting on your paycheck. Changes to direct deposit and payroll processing can sometimes take time to complete, but we recognize the importance of receiving timely updates and support.
We apologize for any difficulty you've had reaching our team and for the issues accessing your account. We'd like to investigate this matter further and help resolve it as quickly as possible. Please contact earnifisquad@earnifi.app with your account details through our official support channels so we can review your account and provide an update on your deposit status.
We appreciate your patience and the opportunity to address your concerns. - The Earnifi Squad
Everything about my experience has been…
Everything about my experience has been positive!! Easy to navigate, fast payments, great customer service.... definitely going to be my "Go to" app for cash advances in the future! Thank you Earnifi!!
11 mei 2026
Antwoord van Earnifi
Thanks so much for the great feedback! We’re glad to hear you’ve had a smooth experience with the app, fast payments, and our support team. We appreciate you choosing Earnifi and look forward to continuing to support you when you need it. -The Earnifi Squad
After paying back an advance that…
After paying back an advance that included a $16 monthly fee I was annoyed that they suddenly needed 48 hours to review my application. It’s also feeling impossible to get in touch with customer support so not the best experience.
11 mei 2026
Review zonder uitnodiging
Antwoord van Earnifi
Thanks for sharing this and sorry for the frustration here.
Eligibility reviews can occasionally take longer if additional checks are needed after repayment, but we understand that timing matters, especially after you’ve just completed a successful repayment. Review times can vary (instantly or up to 24–48 hours).
We have improved our response times. If you still need help, please reach out to earnifisquad@earnifi.app and include your account details so we can prioritize your case. - The Earnifi Squad
This is a total scam DO NOT DIRECT…
This is a total scam DO NOT DIRECT DEPOSIT ANYTHING TO THEM! There is no customer support I have emailed them 5 times and called at least that many and have yet to speak to anyone the only thing I got was an email asking me to not email more than once they have $500 of my money and I can't get it back. Again stay away don't say I didn't warn you!
1 mei 2026
Review zonder uitnodiging
Antwoord van Earnifi
We’re sorry for the frustration you’re experiencing. We take concerns like this seriously.
We do have customer support available, but response times can sometimes be delayed due to high volume. Sending multiple emails can also slow down routing, which is why the automated message may have asked to keep communication to one thread so we can resolve it faster.
Regarding funds, we do not withhold customer money, and all transactions are traceable within the account activity. Please reach out again through the official in-app support channel with your account details so we can urgently review your case and ensure it is properly addressed. - The Earnifi Squad
Antwoord van Earnifi
Thanks for sharing your experience! We’re glad to hear the funds arrived at the right time and were helpful when you needed them. We appreciate you taking the time to leave feedback. - The Earnifi Squad
These people's are a scammer!!
These people's are a scam I was approved for $20.00 but they gave me $4.01 and trying to make me pay back $20.00 what they never gave to my me.
23 april 2026
Review zonder uitnodiging
Antwoord van Earnifi
Regarding your recent transfer, a portion of your advance may have been applied toward any subscription fees on your account. If a debit card charge was attempted but the funds were unavailable, the system may instead deduct the applicable amount from your advance, with the remaining balance transferred to your linked account.
Any remaining balance (if applicable) can be settled within the app on your scheduled settlement date.
You may also have the opportunity to unlock higher advance amounts over time. As you continue using Earnifi, your available advance may gradually increase—making it easier to access funds when you need them.
Here’s how it works:
You may receive incremental increases after on-time settlements (up to a set monthly limit)
Increases are automatic—no additional steps required
Responsible usage can help grow your available advance over time
Your advance limit is generally based on:
On-time settlements
Account activity and usage
Updated payroll or income information
As your limit increases, you’ll have greater flexibility and quicker access to funds. Be sure to check your app regularly for updates or notifications regarding any changes to your available advance. /b
This company is absolutely incredible…
This company is absolutely incredible and amazing with customer service. Very professional very accurate with quick deposits in the time of the emergency. Simple to Use and hassle free.
7 april 2026
Antwoord van Earnifi
Thank you so much for the amazing feedback! We’re thrilled to hear you had such a positive experience with our customer service and found the process simple and hassle-free. Being there for you when it matters most is exactly what we aim for and we really appreciate your support! - The Earnifi Squad
Support Seems Non Existent
I have been trying to reach support for days via phone and email! $35 is direct deposited from my paycheck and I expect - when I log in - to be able to log in and not receive “unable to verify” errors.
3 april 2026
Review zonder uitnodiging
Antwoord van Earnifi
We’re really sorry for the frustration and this is definitely not the experience we want for you. You should be able to access your account without issues. Please email support@earnifi.com from your registered email and include a brief description of the issue so we can prioritize and escalate your case right away. We’ll work to get this resolved as quickly as possible. - The Earnifi Squad
You guys were awesome
You guys were awesome, you actually took the time, to help 😁 me in my time of need, and for that I will always be grateful 🥲
2 april 2026
Antwoord van Earnifi
Thank you so much for the kind words! We’re really glad we could be there for you when you needed it most—that’s exactly why we do what we do. Your support means a lot to us, and we truly appreciate you taking the time to share your experience. -The Earnifi Squad
No one ever got back with me when they…
No one ever got back with me when they said they would. Now I'm unable to log into my account. I keep trying to change my password but they never send me a code to my phone.... Ive already been charged the monthly fee and I can't even use it. Would like to cancel
18 maart 2026
Antwoord van Earnifi
We’re really sorry for the frustration—that’s not the experience we want for you. We have communicated back and are looking to resolve your concern. We made this a priority to get resolved for you. — The Earnifi Squad
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