Customer service non existent being told I have to go to a supplier they cannot help with the smallest of issues They do not deal with the general public who in turn buy their products. Never again wi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Dealt with Eastbrook for well over 20 years. Never had a bad experience. Customer service is excellent, after sales is superb. We use primarily the Vantage and Vanguard ranges of glass and their... Toon meer
Bedrijf heeft geantwoord
Michael our rep for Eastbrook in Windsor area has always been fantastic at helping out with specific sometimes challenging requests. Company has always been good with stock and the vast selection o... Toon meer
Bedrijf heeft geantwoord
Been dealing with Eastbrook for over 15 years. They are a fantastic company to deal with and have so many great bathroom offerings such as Beaufort Baths, Volente And Vantage Shower trays and e... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Eastbrook is a UK supplier of Luxurious yet affordable bathroom furniture, shower enclosures, baths, taps, radiators, toilets, and many more products offering stylish, innovative solutions for trade professionals and home renovators alike.
Contactgegevens
Eastbrook Co, Eastbrook Road, GL4 3DB, Gloucester, Verenigd Koninkrijk
- 01452 317800
- Sales@eastbrookco.com
- eastbrooktrade.com
4,5
Uitstekend
505 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Eastbrook Bathrooms
Service is impeccable and we love our driver! Heart and sole of the business is the people who work there from office to delivery team. The products are reliable to the fact we've barely had any issues in many years.
EN1
21 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you so much for your wonderful feedback!
We're truly grateful for your kind words about our team – they are indeed the heart and soul of what we do. It's fantastic to hear our products and service continue to meet your expectations year after year.
The Eastbrook Team
High quality produces and excellent…
High quality products and excellent customer service from start to finish! Will definitely order again in the future.
7 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you for the lovely review!
We're delighted to hear you were pleased with both our products and service.
The Eastbrook Team
Great to deal with.
Great to deal with, orders delivered quickly. Customer services always helpful. Sales rep always available to help and sort any special requests. Price is very competitive. The quality of goods is great. My customers are very happy with the products.
21 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you for the great feedback!
We're so pleased to hear our service, pricing, and product quality are hitting the mark for you and your customers.
The Eastbrook Team
excellent range
excellent range , especially the odd sizes in baths , trays etc that no other company has .
21 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you for your kind words!
We're glad our unique product range helps you find exactly what you need.
The Eastbrook Team
Exceptional Service and Quality from Eastbrook Bathrooms
We always have an outstanding experience with Eastbrook Bathrooms. The staff are incredibly knowledgeable, friendly, and always willing to go the extra mile to help whether it’s offering advice on product compatibility, or comparing products differences and suitability.
The quality of their products is top-notch, with a wide range of stylish, well made items that clearly stand the test of time. It's also reassuring to know that many of their products come with solid warranties, giving extra peace of mind with every purchase.
What really sets them apart, though, are the prices. You get high end, reliable bathroom products at genuinely competitive rates, making Eastbrook a fantastic choice.
Highly recommended great service, great products, and great value!
From all the Team @ Phillips Bathrooms
21 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you so much for the glowing review!
We truly appreciate your kind words and ongoing support—it means a lot coming from a valued partner like Phillips Bathrooms.
The Eastbrook Team
Great Products & Service
The products and the service is always top class from Eastbrook. Been using them for over 3 years now to supply to my customers and never had an issue with the quality of the products and have an amazing selection as well. My sales rep Julia is lovely just to mention as well and nothing is ever too much trouble! :)
21 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you for the fantastic review!
We're thrilled to hear you've had such a positive experience over the years—and Julia will be so pleased to get a special mention!
The Eastbrook Team
Antwoord van Eastbrook
Thank you for the kind feedback!
The Eastbrook Team
Excellent choice of products
Excellent choice of products, great customer service
21 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you for the great review!
The Eastbrook Team
Great product and service as always
Great product and service as always
21 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you for the kind words!
The Eastbrook Team
Great company
We have used Eastbrook for over 15 years and have always been very happy with the products and the service.
Our rep Julia is fantastic and nothing is ever too much trouble.
21 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you for your continued support over the past 15 years!
We're thrilled to hear such kind words about our products, service, and Julia — she’ll be delighted.
The Eastbrook Team
This company has great Customer service
This company has great Customer service with a friendly work force that is happy to help. Lindsey smith is my go to Sales Manager & has been so helpful with any issues I have had.
JTDove, Sunderland, SR1 2NL
Bradley
21 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you for the lovely feedback, Bradley!
We're so pleased to hear Lindsey has been such a great support — we’ll be sure to pass this on to her.
The Eastbrook Team
Huge range of products with good stock…
Huge range of products with good stock levels, great if you require anything that is a non standard size.
21 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you for the great feedback!
We're glad our range and stock levels are meeting your needs, especially for non-standard sizes.
The Eastbrook Team
Excellent service
Excellent service, competitive pricing and quality products
21 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you for the kind feedback!
The Eastbrook Team
Excellent experience all round.
Eastbrook have a fantastic range of products that i use on a regular basis with high stock levels too so deliveries are always prompt.
They have a vast selection of radiators which is my go to on every job i quote.
Their own range of baths are beautiful and plenty of sizes, also they are top quality and far exceed others on the market both in availability, sizing and price.
The Rep is fantastic , She always goes above and beyond to make the smoothest experience and also helps with any issues as best she can.
The portal is a excellent tool to use and is always a smooth transition.
Definitely recommend, Fantastic all round.
Thank you
Debby
21 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you for the wonderful review, Debby!
We're so pleased to hear you value our product range, service, and support — especially from your rep and the portal experience.
The Eastbrook Team
Eastbrook and a company you can depend…
Eastbrook and a company you can depend on and my local Area manager Patrick is Brilliant!
20 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you for the great feedback!
We're glad to hear Patrick has been brilliant — we'll be sure to pass that on.
The Eastbrook Team
excellent company
excellent company, easy to use website, the company and Julia the sales rep always go the extra mile to help you out, and very reliable on deliveries, always got good stock levels, and the technical side are always very helpful, would recommend,
21 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you for the lovely review!
We're so glad to hear you've had such a positive experience with our team, especially Julia and the tech support.
The Eastbrook Team
Good customer service
Good customer service
Good products good rep
21 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you for the kind review
The Eastbrook Team
Great products and Advice
Great Service and helpful with product specifications. Absolutely love the products and accessories especially the Asti range I've put in my bathroom.
7 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you for the great feedback!
We're thrilled you love the Asti range and found our service and advice helpful.
The Eastbrook Team
Boyles Hardware Feed back
Great product choice in Eastbrook catalogue
Damien our Sales Rep is very helpful & excellent product knowledge .
Only issue we find is the catalogue page layout is very compact over crowded and hard to follow at times.
21 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you for your feedback,
We're really pleased to hear Damien has been helpful and that you're happy with the product range.
We appreciate your comments on the catalogue layout - The office staff are more than happy to guide you through product choice and Damian is available for chat about how best to navigate the brochure to find what you require.
The Eastbrook Team
Eastbrook have always been a great…
Eastbrook have always been a great company to deal with, have dealt with for many years and always a top quality service. Our person contact Patrick is also a class rep! Long may the working relationship continue! Adam @ Inter-Line
21 mei 2025
Review zonder uitnodiging
Antwoord van Eastbrook
Thank you for the fantastic feedback, Adam!
It's great to hear you've had such a positive experience over the years — we'll be sure to pass your kind words on to Patrick.
The Eastbrook Team
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