East Durham Funeral Service ltd Reviews 

309
TrustScore 5 uit 5

5,0

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Beoordeeld met 5 van de 5 sterren

We cannot thank East Durham Funeral Services enough for everything they did for our Grandad and our family during one of the hardest times of our lives. From the very first contact, we we... Toon meer

Beoordeeld met 5 van de 5 sterren

Tom, Ellen and all at East Durham Funeral Services were so helpful, respectful and professional from our first contact with them, right through to the day of the funeral itself. Nothing was too much... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

At one of the most difficult times the empathy shown by Tom & his staff was heartwarming. Special thank you to Ellen & Tracey who I believe went over & beyond with some requests regarding music & fl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The whole process of organising my uncles funeral was made much easier due to the support we were given. Ellen guided us through everything and the service, flowers and car were beautiful. We don’t li... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Uitvaartcentrum
  2. Begrafenisondernemer

Geschreven door het bedrijf

East Durham Funeral Service is a long-establised family-run Funeral Directors providing a complete range of funeral services to in Peterlee, Easington, Horden, Blackhall, Wingate, Wheatley Hill, Trimdon Grange, Castle Eden.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

309 reviews

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5,0

Alle reviews

(309)

41 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent service.

Excellent service.
The staff who collected my husband, Ellen who came to see us, Tracey who helped when we visited the office and Tom who escorted us to the crematorium were so considerate and caring. They made a very difficult time easier for my family. Thank you all very much.

25 april 2024
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Thank you for your kind words

Beoordeeld met 5 van de 5 sterren

Nothing short of amazing

Tom, Ellen and all the team at East Durham Funeral Service are nothing short of amazing. Funerals are not the easiest things to organise but they made it very easy with their very caring, friendly and compassionate manner. They always go above and beyond the call of duty and nothing is a bother to them. Because it's a family ran business, they understand the importance of the care of our loved ones from start to finish and deliver this to perfection. We have used them on several occasions and would never hesitate to highly recommend them.
Thank you EDFS ❤️

16 april 2024
Review zonder uitnodiging
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Thank you Kim, we really appreciate this review, Regards Tom, Ellen and team

Beoordeeld met 5 van de 5 sterren

Thank you to the team at East…

A huge thank you to the team at East Durham Funeral Service. They looked after my dad with dignity and respect and took care of us every step of the way with care and compassion.

They worked with us to ensure everything went perfect and that we had an amazing celebrant, Joanne at Caritas Ceremonies, who could help us share my Dad’s life story.

At every stage they guided us and made sure we and everything we wanted was in place working seamlessly with Joanne, Durham Crem, the web stream provider and the florist.

A personal, quality service by a local family run business.

Beautiful cars and kind caring people at every stage from collection to viewing and service completion. Hats off to them. When your teenage children comment on how well everyone does their job to look after their grandad, you know the service was spot on. Thank you from all the family 🐝🎸

25 april 2024
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Antwoord van East Durham Funeral Service ltd

Thank you for taking the time to share your comments. Really appreciated by all the team here, thank you!

Beoordeeld met 5 van de 5 sterren

Beautiful send off ⚘️

A Beautiful send off for my wonderful mam. This company go abouve and beyond in everything they do. They are very compassionate, thoughtful and conscientious throughout with nothing being a problem. I would Highley recommend this company.
.

12 april 2024
Review zonder uitnodiging
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Thank you Tracy, we really appreciate your comments thank you

Beoordeeld met 5 van de 5 sterren

Thoughtful and Companionate Service

On the passing of my husband I telephoned East Durham Funeral Homes who from the initial phone call were very helpful and compassionate throughout. Tom came to visit us as a family and discussed the process with ourselves to ensure my husband had the funeral which we all wanted. When family members wished to visit the Chapel of Rest they were very welcoming and gave us the time that we needed to say our goodbyes. Thank you to Tom and Ellen for an excellent service.

21 maart 2024
Review zonder uitnodiging
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Thank you Pauline and family,
Regards Tom, Ellen and team

Beoordeeld met 5 van de 5 sterren

My mam passed away and east Durham…

My mam passed away and east Durham funeral service have been absolutely amazing from start to finish. They have been there every step of the way.
Staff are excellent, very attentive and extremely professional.
They gave my mam the funeral she deserved and I couldn’t be more happy of how the day went.
Thank you east Durham
Louise and John . (Turner family )

4 april 2024
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Antwoord van East Durham Funeral Service ltd

Thank you very much for such a lovely review xx

Beoordeeld met 5 van de 5 sterren

Wonderful family ran business

East Durham Funeral Service is a family run business and it shows with their compassionate care and dedication. Tom helped with every detail of the funeral so we didn’t have to worry about missing anything. Ellen kept us informed at every step. Both Tom and Ellen provided a wonderful service and the day went smoothly. Thank you East Durham Funeral Service.

13 februari 2024
Review zonder uitnodiging
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Antwoord van East Durham Funeral Service ltd

Thank you, much appreciated, regards Tom, Ellen and team

Beoordeeld met 5 van de 5 sterren

East Durham funeral homes were so supportive

East Durham funeral homes in ere fabulous in helping plan my dad’s funeral. Everything came together beautifully to give my dad the best send off.

28 maart 2024
Review zonder uitnodiging
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Antwoord van East Durham Funeral Service ltd

Thank you, much appreciated, regards Tom, Ellen and team

Beoordeeld met 5 van de 5 sterren

Impressed with the support and guidance offered

My cousin passed away suddenly and , as next of kin , I had to arrange a dignified and suitable funeral service but this was complicated as I live 350 miles away . Tom Maddison at East Durham Funeral Service was very helpful and supportive, guiding me as to the most cost effective solution. The service was beautifully arranged and it all went very smoothly on the day .

21 februari 2024
Review zonder uitnodiging
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Antwoord van East Durham Funeral Service ltd

Thank you so much for the kind review

Beoordeeld met 5 van de 5 sterren

Thank you EDFS

This is a family run business, where all of the small details matter. We couldn't have asked for anything more from the whole team during our time of loss. Thank you everyone for all of your help and support during this time.

29 maart 2024
Review zonder uitnodiging
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Antwoord van East Durham Funeral Service ltd

Thank you, much appreciated, regards Tom, Ellen and team

Beoordeeld met 5 van de 5 sterren

Excellent service

The service from the whole team made everything so much easier for our family, always going the extra mile. I would highly recommend

22 maart 2024
Review zonder uitnodiging
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Antwoord van East Durham Funeral Service ltd

Thank you so much for the kind review

Beoordeeld met 5 van de 5 sterren

Fabulous arranged funeral

The funeral was beautiful and arranged with care and respect.
The staff were polite... friendly.. caring... warm and friendly.
Staff members a treasure and felt like family.
The chapel of rest had a warm and peaceful feeling i would reccomend east durham to everyone as nothing was too much for them

The funeral was beautiful

11 maart 2024
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Antwoord van East Durham Funeral Service ltd

Thank you so much for the kind review

Beoordeeld met 5 van de 5 sterren

Compassionate and caring

From initial contact all staff were respectful, compassionate and considerate. All the necessary arrangements for the funeral and burying of the ashes were carried out to a high standard. Thank you for all your help and guidance.

9 januari 2024
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Thank you Margaret

Beoordeeld met 5 van de 5 sterren

Heartfelt thanks to all at East Durham…

Heartfelt thanks to all at East Durham Funeral Service.
Everything was dealt with adeptly and sensitively.
At a time when you are in particular need of guidance and support, the team could not have served us better.
We have received so many comments on what a beautiful and fitting tribute the funeral was to our mam. Again, thank you East Durham Funeral Services x

5 maart 2024
Review zonder uitnodiging
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Thank you Janet

Beoordeeld met 5 van de 5 sterren

Very caring & professional service

Very caring & professional service, Tom was very courteous & sympathetic when he first came to see us, the kindness & support carried on through Ellen whenever we had questions or needed to make adjustments/requests and Charlotte for the professional way she carried out the proceedings on the day of my Dads funeral & looking after us all. A very good service provided at very sad time for us as a family.

6 maart 2024
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Antwoord van East Durham Funeral Service ltd

Thanks Ian, really appreciate your time to write this review

Beoordeeld met 5 van de 5 sterren

Cannot recommend East Durham Funeral…

Cannot recommend East Durham Funeral Service high enough. Very professional and Sensitive staff. They explained the whole process and arranged everything in accordance with our wishes. They dealt with all our queries and concerns promptly and efficiently whether by phone or by email, to ensure the whole day went as smoothly as possible.

7 maart 2024
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Antwoord van East Durham Funeral Service ltd

Thanks Andrea, much appreciated, regards Tom, Ellen and team

Beoordeeld met 5 van de 5 sterren

Ours was a simple funeral

Ours was a simple funeral, and EDFS were professional and dignified throughout. Very helpful staff were able to find the details of a previous funeral which we wanted to use as a reference. Communication was excellent and there was no pressure or "up-selling". They arranged everything with the vicar and the Crematorium and the whole process was seamless. It was at the cheaper end of the price range, but that didn't make us feel any less important.

19 februari 2024
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Antwoord van East Durham Funeral Service ltd

Thank you so much Ian
Many thanks from all the team here

Beoordeeld met 5 van de 5 sterren

J Anderson

Very pleased with the service provided.

21 februari 2024
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Antwoord van East Durham Funeral Service ltd

Much appreciated, regards Tom

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