Just left Easy Bathrooms - Derby, had a real good insight into what I required, can I just say thank you to Charlotte for her help and expert advice, also thank you to Fiona and Georgia for their val... Toon meer
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Lees wat reviewers zeggen
Simon, Mark, Kieth (Pirate), Charlotte and others were helpful knowledgeable. We mainly dealt with Simon, who designed our bathroom and cloakroom producing a scale model plan and three D images. He... Toon meer
We had a really good experience with Mark, organising and being very helpful with our new en-suite. We had it fitted by Ryan and Ryan last week. I cannot thank them enough for being respectful of our... Toon meer
Helpful showroom staff and the delivery was quite easy and arrived as we arranged. But... They sent the wrongs tiles (ordered blue got brown!) and the fitters were ready to tile so I had to drive to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Visit Easy Bathrooms & Tiles Derby for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Highly rated by our customers! Read our reviews and see why we’re a top choice.
Simply Luxurious
Geschreven door het bedrijf
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
Contactgegevens
2 Ascot Drive, DE24 8GW, Derby, Derbyshire, Verenigd Koninkrijk
- 01332 613836
Complete Bathroom Installation Service
4,6
Uitstekend
49 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 68% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quality products and helpful staffems from Easy
I purchased several items from Easy Bathrooms via their online store, using a mix of home delivery and in-store collection. Overall, I was very happy with both the quality of the products and the service provided.
The in-store staff were helpful, polite, and knowledgeable, which made the collection process smooth. One item, a shower mixer valve, was unfortunately faulty and slightly bent. I noticed this in the car park, returned to the store immediately, and showed the issue to the team.
They reordered a replacement straight away, with no fuss, and it was delivered within three days. The issue was handled quickly and professionally, which was great.
Products and customer service were excellent.
12 december 2025
Staff were very knowledgeable &…
Staff were very knowledgeable & helpful. The process was easy. We had an issue with wrong tiles being delivered but was quickly resolved & we received the correct ones in a few days. All in all a very easy & pleasant experience. Many thanks
5 september 2025
Purchased items arrived as planned and…
Purchased items arrived as planned and are of a good quality. Where i needed to exchange a couple of small parts, it was handled very efficiently with no issues. Overall, very happy. Thanks.
28 november 2025
Everything has gone very smoothly…
Everything has gone very smoothly couldn’t be more pleased
25 november 2025
Does what it says on the tin
Does what it says on the tin. Timescales on time, priducts at reasonable prices, wide range of goods with knowlegable advice from the staff. Would highly recommend.
3 november 2025
Great quality products displayed in…
Great quality products displayed in numerous shop room settings.
Excellent design and service from Gary Broughton and his team in the Derby branch.
24 september 2025
Review zonder uitnodiging
Great experience and products
We used Easy Bathrooms for a large proportion of items for our bathroom renovation. This included sanitary ware and tiles. We are really pleased with the products and would definitely use Easy Bathrooms again! Good quality, easy to purchase and really impressed with the customer service in the Derby store.
31 augustus 2025
Great showroom to browse in Derby
Great showroom to browse in Derby. Lots of bathroom scenarios with information and prices. When called upon the staff were helpful and friendly.
26 juni 2025
Great products and customer service!
Great products and customer service!
Mark made the selection for our bathroom and on suite redesign so easy. The advice offered and the design of the rooms was excellent. We are really pleased with the finish results!
4 april 2025
Review zonder uitnodiging
Antwoord van Easy Bathrooms - Derby
Good afternoon John,
We're happy to hear that you are pleased with the products and customer service. It's great that the redesign process was made easy and that you are delighted with the results. Thank you for your feedback!
Kind regards,
EB
Antwoord van Easy Bathrooms - Derby
Good afternoon Marina,
We appreciate your recommendation and are so glad you had a great experience with our staff and prices! Thanks!
Kind regards,
EB
Bathrooms refurbishment
We had a fantastic experience with Easy Bathrooms Derby, and a special thanks goes to 'Gary', who was incredibly helpful throughout the process. He guided us with expert advice on the layout and colour combinations, helping us design bathrooms that was not only practical but visually stunning. The end result exceeded our expectations — the bathrooms look high-class and we are extremely satisfied with the outcome. Thank you, Gary and the Easy Bathrooms Derby team!
13 juni 2025
Antwoord van Easy Bathrooms - Derby
Good afternoon Nadia,
We're happy to hear that you had a fantastic experience with our team. We appreciate your positive feedback regarding the assistance you received with your bathroom design. It's great to know that the outcome exceeded your expectations, and we thank you for sharing your experience.
Kind regards,
EB
Antwoord van Easy Bathrooms - Derby
Good afternoon,
We're glad you found a good selection and helpful staff! Thank you for your recommendation; we appreciate your positive feedback.
Kind regards,
EB
We found the staff very helpful and…
We found the staff very helpful and friendly and we are very pleased with our purchase
6 juni 2025
Antwoord van Easy Bathrooms - Derby
Good afternoon David,
We are so pleased to hear that our staff were helpful and friendly, and that you are happy with what you purchased. Thanks for your feedback!
Kind regards,
EB
Very disappointing customer service
UPDATE* The customer service team read this review and arranged for us to collect a refund from our local branch. Thank you
Bought a bathroom sink unit for which we had to buy the handle separately; however, we didn't need the handle, so we took it back to them for a refund. The lady kept the handle and said that the Head office would contact us and action the refund. It's been a month and no refund, she didn't give a kind receipt that we had returned stating that we would receive an email, and we believed her and now have no proof that we took it back.
21 april 2025
Review zonder uitnodiging
Antwoord van Easy Bathrooms - Derby
Good morning Rafiq
We are sorry to read of your frustration with the refund process.
We strive to provide excellent customer service and are disappointed to hear that your experience did not meet your expectations.
A member of our feedback team has tried to reach out to you to resolve for you, but if you have not received this communication please email trustpilot@easybathrooms.com .
Kind regards
EB
was greeted by friendly and efficient…
was greeted by friendly and efficient staff who made my experience and choices easy, good quality products would highly recommend
18 april 2025
Review zonder uitnodiging
Top guy Gary
Went into the Derby store in the hope of getting a bathroom refit cost. As a family we have never done this before and didn’t know where to start. Thankfully we were seen by Gary and he couldn’t done enough. It all went very smoothly and he even helped with the design
10 april 2025
Review zonder uitnodiging
Excellent Service
Excellent service from the Derby store Ascot Drive.
Gary has been amazing and my bathroom experience from choosing to fitting was without issue.
13 januari 2025
Review zonder uitnodiging
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