Bommarito Nissan includes a $200,000 mile/10 year warranty through EasyCare for powertrain components. My 2017 Pathfinder’s transmission went out at 120,000. EasyCare wants every oil change, air filte... Toon meer
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Lees wat reviewers zeggen
Do not buy a warranty from this company. We were pressured then totally misled, being told 'you won't have anything to worry about for years'. First claim denied. Reason for denial hidden deep in a un... Toon meer
We had an oil leak and got two estimates, one from a Ford dealership, the other from our local auto repair shop, which was half the price. Our auto repair shop manager said he wasn’t familiar with Ea... Toon meer
Bedrijf heeft geantwoord
Easy care made our worst nightmare a more enjoyable experience. No one enjoys car repairs or paying for insurance. We had a great experience with EasyCare, they handled our claim and they were able to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over EasyCare
Geschreven door het bedrijf
EasyCare has been a trusted leader in the automotive industry since 1984, offering innovative vehicle service contracts, appearance protection, maintenance plans, and GAP coverage to dealerships and their customers across the U.S.
EasyCare delivers F&I solutions that help dealers drive customer satisfaction and long-term loyalty. Their comprehensive suite of products is backed by industry-leading claims service, dealer training, and compliance support.
With a commitment to protecting both vehicles and vehicle owners, EasyCare provides a seamless ownership experience to protect what matters to you.
Learn more about how EasyCare is redefining the car ownership experience at EasyCare.com.
Contactgegevens
6010 Atlantic Blvd, 30071, Norcross, Verenigde Staten
- 800-458-7071
- info@easycare.com
- easycare.com
3,5
Gemiddeld
182 reviews
Heeft 84% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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I had to pay for a new valve cover even…
I had to pay for a new valve cover even though it was covered in the warranty. My service Tech reported that bmw requirement is that the cover be replaced if the seal is leaking. Your warranty rep refused to pay for manufacturers required fixes. I in turn had to pay for the replacement cover to ensure the repair was warrantied by the technician.
10 januari 2025
Antwoord van EasyCare
We understand your frustration with the recent repair experience. It's disappointing to hear that you had to pay for a replacement valve cover despite the warranty. We value your feedback and will share it with our team to ensure we are meeting customer expectations. We strive to provide a positive experience for all our customers.
Outstanding Customer Service
The CSR was very polite and cared about my needs as a customer.
21 april 2025
Antwoord van EasyCare
We're so glad to hear that you had a positive experience. We strive to provide our customers with excellent service. We appreciate your feedback and will share it with our team.
Tire Replacement
This far easy claim has covered many of my covered issues. I have had an issue and it is a known issue according to my dealership with the tires that came on the vehicle. They are unforatnely of low quality low profile tires that tend to damage and pop easily. I wish there was a way to upgrade my tires and continue coverage on those tires. That being said they have covered many of my tires but this last time my car had to sit over the weekend a total of 4 days for an inspection to be done for a tire replacement. This again is a well known issue with these tires not sure what they needed to inspect, but it created a minor inconvenience.
1 januari 2025
Antwoord van EasyCare
We understand your frustration with the tire issues you've experienced. It's certainly not ideal to have to wait for an inspection, especially when it's a known issue. We appreciate your feedback and will share it with the relevant teams to see if there are ways to improve the process. We're committed to providing a positive experience for our customers, and we're always looking for ways to enhance our services.
Again not everthing is covered
Again not everthing is covered. You always find some loop hole to make it so we still have to pay. Why is the hoses that you have to have to put something back together not covered.
4 april 2025
Antwoord van EasyCare
We understand your frustration with the coverage limitations. We strive to provide comprehensive coverage, but sometimes specific items, like hoses, may not be included. We appreciate your feedback and will consider it as we continue to improve our offerings.
Do not use these people
You sent my refund for the gap to my bank and they refused to give it back to me. No people to talk to, only automated messages. will not use their company again.
8 november 2024
Antwoord van EasyCare
We’re sorry to hear about the issues you’ve encountered with your GAP refund. If you can provide the last 6 digits of your VIN or your Contract Number, we’ll have this escalated to the appropriate team to review.
Easy Care has made life easier when…
Easy Care has made life easier when dealing with repairs on a vehicle that is out of warranty. The car dealerships find the team easy to work with.
3 februari 2025
Antwoord van EasyCare
Thank you for your kind words. We appreciate your positive feedback and are glad to hear that Easy Care has made the repair process smoother for you and the dealerships you work with. We strive to provide exceptional service, and your review reinforces our commitment to making the experience as seamless as possible.
This company is a joke refuse to ever…
This company is a joke refuse to ever get any type of policy with them
1 januari 2025
Antwoord van EasyCare
We understand your frustration and apologize for the negative experience you've had. We value your feedback and will use it to improve our services.
It’s my first time using the app and…
It’s my first time using the app and it’s so easy to work with I like it
23 april 2025
Antwoord van EasyCare
Thank you for your kind words! We're thrilled to hear you're enjoying the app. We strive to make our services as user-friendly as possible, and your feedback is greatly appreciated.
You wanted me to drive unsafe until I…
You wanted me to drive unsafe until I had a real problem so you didn’t cover warranty and I can’t risk the value of my families life
23 juni 2024
Antwoord van EasyCare
Hi there, it looks like we covered more than $6,300 of repairs for your claim - is there something specific that could have been better?
I had the experience of bending a wheel…
I had the experience of bending a wheel due to a vicious pothole, went to claim my wheel replacement at the dealership as a result
They told me that easy care was fighting the claim and made me pay for my wheel to be replaced, although the deductible was only 200$, I paid for this warranty to make sure it would be taken care of if anything like this happened. No questions asked. Ended up having to pay EXTRA due to EasyCare refusing to pay for the whole wheel, luckily the dealership argued on my behalf and got the payment lowered to 200$ rather than the 500$ they wanted
You shouldn't be offering warranty coverage if you're gonna beg for more money. You already took my money once, but to take it twice is villainous.
30 november 2024
Antwoord van EasyCare
We understand your frustration with the recent experience you had with your warranty claim. It's incredibly disheartening to encounter difficulties when relying on a service you paid for, especially in a situation as stressful as a damaged wheel. We appreciate you bringing this to our attention and will certainly use your feedback to improve our processes and ensure a smoother experience for our customers in the future.
They Came Through!
They really came through for me with the replacement of my transmission. Keep up on your scheduled maintenance and you'll have a better chance of success processing your claims.
31 maart 2025
Antwoord van EasyCare
We appreciate your kind words and are glad to hear that we were able to assist you with your transmission replacement. We strive to provide our customers with the best possible service and are committed to ensuring your satisfaction.
LaFontaine dealership handled the claim…
LaFontaine dealership handled the claim and repairs were made.
1 januari 2025
Antwoord van EasyCare
We appreciate you taking the time to share your positive experience!
I had the worst experience of my life…
I had the worst experience of my life with this company. I never received the help I was warranted and no follow up was given. I was basically ghosted and my claim was ignored. Save yourself the trouble and do not work with this company.
23 april 2025
Antwoord van EasyCare
We sincerely apologize for the negative experience you had. We understand your frustration and disappointment. We strive to provide excellent customer service and are committed to addressing any concerns. We understand your frustration. We strive to resolve all claims promptly and fairly. If you give us a call, one of our service agents would be happy to look into the details of your claim. Just visit easycare.com/my-easycare for the best contact number to call based on the coverage you have and be ready with your VIN # or claim #.
Easy care was just that...Easy
Easy care was just that...Easy. They authorized the work quickly and paid the repair shop directly
13 januari 2025
Antwoord van EasyCare
We're so glad to hear that you found our process easy and convenient. We strive to make the claims process as smooth as possible for our customers. Thank you for sharing your positive experience.
Refuse to cover things stated as…
Refuse to cover things stated as covered under guidelines
1 april 2025
Antwoord van EasyCare
We understand your frustration. We strive to resolve all claims promptly and fairly. We're sorry to hear that your experience did not meet your expectations. If you'd like to review the terms of your coverage with one of our customer service agents to ensure it was handled properly, please have your VIN # or claim # ready and visit easycare.com/my-easycare for the best contact number to call based on the coverage you have.
It did not cover any part of my repair…
It did not cover any part of my repair I think I'm paying for nothing I'm very unhappy with this warrenty right now
21 maart 2025
Antwoord van EasyCare
We understand your frustration. We strive to resolve all claims promptly and fairly. We're sorry to hear that your experience did not meet your expectations. If you'd like to review the terms of your coverage with one of our customer service agents to ensure it was handled properly, please have your VIN # or claim # ready and visit easycare.com/my-easycare for the best contact number to call based on the coverage you have.
Simple process for getting my Jeep…
Simple process for getting my Jeep repaired. Very helpful agent made the process easy!
5 maart 2025
Antwoord van EasyCare
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service. We appreciate your feedback and are glad you found the process easy and helpful.
Antwoord van EasyCare
We understand your frustration. We strive to resolve all claims promptly and fairly. We're sorry to hear that your experience did not meet your expectations. If you'd like to review the terms of your coverage with one of our customer service agents to ensure it was handled properly, please have your VIN # or claim # ready and visit easycare.com/my-easycare for the best contact number to call based on the coverage you have.
Great Warranty for higher end cars!!!
I have had a policy with EasyCare for 4+ years on my MB AMG and have always had a great experience with their claim service and they work seamlessly with my local MB dealer so everything is done with OEM parts.
23 april 2025
Antwoord van EasyCare
Thank you for your kind words and for being a loyal customer for the past four years. We are thrilled to hear that you have had a positive experience with our claim service and that we work seamlessly with your local dealer. We strive to provide our customers with the best possible service and we appreciate your feedback.
Antwoord van EasyCare
I'm sorry to hear that the coverage hasn't met your expectations. If you would like to review the terms of your coverage with one of our customer service agents, please give us a call so we can make sure you're getting the full benefit of your coverage.
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