easypaisa.com.pk Reviews 

Worse wallet ever use. They take my balance without any reason.

This is by far the worst banking app I've ever used. Shame on your service.
I made a transaction of 1,450 today for an inDrive ride, and the payment was put on hold. The driver waited for 10 minutes and then asked me to pay again because the money hadn't reached him. I had to make another payment, and after about 20 minutes, both transactions were deducted from my account.
I've used many banking apps, and none of them have been this unreliable. This kind of service is unacceptable.Reverse one of my transactions immediately. I was forced to pay twice because your app put my first payment on hold. Now both transactions have been deducted from my account.
This is completely unacceptable. Your payment system failed, and I expect an immediate refund for the duplicate transaction. Your service is unreliable and extremely disappointing.

Today at 4pm I have accidentally send Money to wrong account .after contacting to their help live service which was very friend they help me out . They ensure me that they could recover my money or amount. I need my money back so I mail them . They give me token by till now they have give me no response.they need to increase more helpline workers.
I am giving them 4 star become they give me help they could provide. I need help to recover my money. Kindly mail them their mail is complaints@easypaisa just add .com.pk
So if you have any issues first contact with them then make rumers about them

Easypaisa has completely ruined the customer experience by placing unjustified holds on accounts without proper explanation or timely support. During Eid holidays, my account and even family members’ accounts were suddenly restricted, causing financial hardship, stress, and mental harassment. Customer support provided generic responses with no real resolution or transparency.

For a financial service handling people’s money, this level of negligence is unacceptable. Customers deserve clear communication, fast dispute handling, and respectful treatment — not random freezes that disrupt daily life and family finances.

I have already escalated the matter to the State Bank of Pakistan and relevant authorities. Strongly disappointed with the way Easypaisa handles customer trust and emergency situations.

I am writing this to highlight the extreme negligence of Easypaisa customer support. A disputed transaction (TID: 362864461180) was reported immediately, but the bank is refusing to take any regulatory action against the recipient account 03418377156.
​Instead of freezing the funds as per standard banking protocols, their team is giving scripted replies to contact the sender bank. This lack of cooperation is helping the unauthorized person to withdraw the funds. I have already escalated this matter to the State Bank of Pakistan (Sunwai Portal) and Banking Mohtasib.
​Easypaisa needs to take responsibility for its platform's security instead of misguiding victims.

Easypaisa customer care is completely useless — no old record, only time-wasting service. For the last 15–17 days they kept asking for the same details again and again but still didn’t solve my issue.

The money are sent really fast without any blockage. Moreover it's really reliable especially when Sharing a large amount of money.

Easypaisa is the Most Corrupted, Scamn and Stealing Mobile Wallet company in Pakistan as they have just stolen my thousands of rupees out of my account openly and blatantly. Reason for this post is to show whole world the ugly anb real face of Easypaisa. On top, when I tried to get transaction record, they refused by pushing me to call their so called customer service which cost Rs.5–7 a minute. Specially 1st3–5 minutes , they waste customer time on answering recorded mesage and making you press various numbers, then if suport personal do come alive answering, they happen to be incompetent, uncivilized and uncooperative. Amazingly, as Pakistanis and their own customers as real assets, why do we have to pay for getting help on our account? All over the world, customer service is fully free to contact in any circumstance specially to mobile network companies because it cost them nothing for receving calls. Therefore, please, share this hight alert message as much as you can! Sharing your experience on social media and consumer forums can help raise awareness and force these dishonest mobile companies in Pakistan to treat us as citizens of Pakistan honestly and properly!

They are not responsive. I have called on help lines but they are continuously ignoring the issue. I showed the screenshots as well on the email.

0/10
ایسے کمینے میں نے زندگی میں نہیں دیکھے۔۔ ڈیبٹ لاگ کر دیتے اکاونٹ بنا کسی وجہ کے صرف اور صرف اس لیئے کے جو رولا ڈال کے اکاونٹ کھلوا لیں تو ٹھیک ورنہ سارا پیسہ خود کھا جایئں گے۔

Fast and easy to use

Dude, I'm almost fed up with the convenience of Easy Money. I've had Easy Money for a year now. Someone has reported it and I want to resolve it. I want to deduct the money that is fraudulent. But these people are not doing it for me. Easy Money has been humiliating me for almost a year.I have already made a complaint to the Address Violet people but there has been no response yet and I have heard that when you complain in Trust Filer, they solve this problem. So, my Easy Paisa which has been closed for a year, I agree to everything and I want to claim it, so I will claim the money that is currently fraudulent, but please get my account reopened because my amount is stuck in it and as I said earlier, it has been closed for a year. I have already made a complaint to Address Violet people but it is late.

Har lige modtaget en mail om en kommende betaling. Aner virkelig ikke hvad det drejer sig om. Håber det er en dårlig joke

Worst customer support I've called them more than 50 times they didn't answer and when they did they put me on waiting list for more than 15 minutes and after that they said that we've connected two calls at a time so plz hangup. They've been deducting money automatically from my account without letting me know i haven't attached my account anywhere I didn't recieved an otp or verification they just deducted my money and now they are not helping me to get my money back worst app ever