Grated mature cheddar cheese doesn't go out of date till 10th march, just opened a bag and its moldy throughout cant trust this cheese so everything disposed off, refund for 1 packet which is a joke.... Toon meer
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Grated mature cheddar cheese doesn't go out of date till 10th march, just opened a bag and its moldy throughout cant trust this cheese so everything disposed off, refund for 1 packet which is a joke.... Toon meer
Bedrijf heeft geantwoord
Delivery need too work 17.04 order send 20.04 not coming delivery problem nexte send 28.04. half mouth for order till this day not received my package.
My order was delivered without any fuss, was extremely well packed and my cheese was really chilled. The actual product is lovely and, having taken the advice from their website, I’ve been using it... Toon meer
I have ordered a few times from Eatlean and love their products. They keep adding new products which are all excellent. I can't get enough of their new chilli cheese. The prices may seem a little hi... Toon meer
PROTEIN PACKED, LOW FAT, SUPERCHARGED CHEESE 💪 40% more protein 🏃 90% less fat 👇 50% fewer calories Cheese made to fire up your tastebuds and fuel your body. A natural source of protein, no nasties, no nonsense, just game-changing macro's (and an epic melt!
Laurels Farm, CW5 7PE, Nantwich, Verenigd Koninkrijk
Heeft 18% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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This is THE game changing product in food terms. I am a full on cheese monster, love all cheese, but I’m also aware that cheese is not great health wise.
When we first saw an advert in a farmer’s field off the M6 saying, ‘High protein, low fat, supercharged cheese with 40% more protein, 90% less fat!’ I was sceptical, but definitely intrigued.
Fast forward a few years and we now regularly bulk buy this cheese and the cheese bites as a positive healthy addition to our healthy life choices.
With no additives and messing about this is great tasting cheese meaning cheese no longer comes with negatives but can now be fully enjoyed knowing it’s a healthy option which doesn’t slack on amazing taste.
Honestly it needs to be tried to be believe!
If it was not for Eatlean we would not purchase solid cheese at all, due to a necessary diet. We enjoy all the flavours very much except the chilli one, too spicy for us.
Other producers we have used in the past have disappeared. I have been buying Eatlean for several years and this is the first issue I have had, and it would not stop me from continuing to buy from them.
My order was placed just before Christmas, not the best time to order cheese. When it arrived on the 30th one item, the cheese block variety, was missing. I took a photo and called Eatlean straight way. I left it a while as it was a busy time of year, but I had to call and email several times. After dealing with Pascale in customer services the missing item arrived on 22nd Jan.
Pascale was friendly to talk to and apologetic. It seems that although the original mistake was down to the packing of the order, actions outside of their control also played a part, both human (the delivery company) and technology.
We eat this cheese to reduce the fat intake. The company is fine - can't fault them. Except that they only offer the cheese in 200gm packs - so I have to order 9 or more to last sufficient time between orders. Come on, Guys, why the small packs?
5 packs of grated cheese ordered. The first one opened had mould through it . I threw out all 5 packs as could not trust that it was safe to eat . Received a refund for one pack . I would not order from them again , poor customer service
I’m very disappointed with my experience ordering from Eatlean.
I paid for 24-hour tracked delivery, but my cheese arrived 4 days after dispatch. When it finally arrived, the ice pack was completely melted and the cheese was at around 15°C, which is totally unacceptable for a chilled food product. For food safety reasons, I had no choice but to throw the entire order away.
What makes this worse is the lack of communication. I have sent multiple messages over several days chasing my order and requesting help, but I’ve received no response at all.
This is not just a delivery delay — it’s a food safety issue. At the moment, I’ve paid for products I couldn’t safely consume and have been completely ignored by customer service.
Unless this is resolved with a refund or replacement, I can’t recommend Eatlean and won’t be ordering again.
Update:
Since posting my review, I was contacted by Eatlean customer care and the issue was handled promptly. My order was re-delivered the next day, the cheese arrived at the correct chilled temperature, and all products have over a month of shelf life remaining.
I appreciate the quick resolution once contact was made.
Absolutely nightmare. My order was dispatched Tuesday 13th of January and it’s now 15th of January and no update on my tracking? Can’t get a reply on email or instagram. Costumer service do not care one bit about their costumers. I will cancel my subscription if your stealing from me
The eat lean cheese was delivered on time and well packaged. The cheese had a good sell by date and was in good condition. I really like this cheese because it is both low on fat and lactose free
ADDICTED LOVE THAT I CAN PILE THE CHEESE ON WITHOUT THINKING ABOUT MACROS 10/10 !!!
*** Update - now arrived. I did have to chase this up but there had been an issue with delivery of part of my order to their stocks. Better communication would have helped. They did respond and follow up for me and even gave me a discount code to use next time as a gesture of goodwill.
I do like these products but delivery is very hit and miss.
When I ordered 2 days ago it said 1-2 days express delivery.
The ordered hasn't even been dispatched yet.
Reached out via email earlier on and nothing. Rather disappointing.
Just recently got my subscription and have realused how much more healthy I feel eating a high-protein low fat cheese. I ordered the snack bars as well which are amazing and convenient. Got none left noe so am going to increase my order as the life on the cheese is great too
Es gab Probleme mit dem Versanddienstleister und mein Paket war fast 2 Wochen unterwegs. Dafür kann das Eat-Lean-Team ja aber nichts. Der Kunden-Service war sehr schnell, nett und freundlich und hat eine Rückerstattung oder ein erneutes Verschicken der Ware angeboten. Die Rückabwicklung ging schnell und unproblematisch. Vielen lieben Dank!
I have ordered a few times from Eatlean and love their products. They keep adding new products which are all excellent. I can't get enough of their new chilli cheese.
The prices may seem a little higher compared to standard supermarket prices, but given the low fat to high protein ratio, if you are trying to stick to a healthier diet while still enjoying cheese, it's well worth it.
If I ever have an issue (delivery, or short dated items etc) the customer services team are excellent and have you sorted out really quickly.
Arrived not chilled at all, and for being a bulky order the dates where the start of Feb 2026. This is after waiting about 2 months on my initial order!!! This new one took almost another 2 weeks!
Very frustrating and disappointing.
Overall cheese tastes great (normal & mature are the best, chilli is decent, smoked is crap). The cream cheese is good too. I love cheese but won't eat it normally due to fat and calories, eatlean has allowed me to put cheese back into my daily diet and I love it.
Only issue (aside from the smoked cheese haha) is the packing. There's not enough ice packs in there and the cheese doesn't arrive sufficiently cold. It's turned up room temp a few times.
Nice product.sadly half my order was missing.ordered two x 7 packs meaning 14 bars but only seven came.good product let down by mistakes and communication.the patronising message you get back saying your message is important to us is sadly buxxxhit.try harder.
After major surgery I was told I needed more protein less fats. I love cheese in moderation but could not find a brand I liked. My husband bought me a pack of this from the shop and it was perfect. So I placed one order before these 2 and found I really liked the cheese so wanted to try other things in the range. . The extra mature has a nice strong flavour and the original is more mild. I bought the spread and snack bars as well even the kids like the snack bars. Oh and the bites packs are so good means I can have a snack without the guilt and that has 3 flavours available too. Needless to say I took advantage of the deals over the last few days and stocked up as they have a good BBE date on the product.
Great product - well packaged and excellent delivery
Delivery not made and had to request re order- which took an exceptional long time.l and in fact still have not received
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