I used this site for a colleague's farewell card, and it worked really well. It's very accessible, so everyone could add a message easily, and chipping in money was simple. At one point I neede... Toon meer
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Lees wat reviewers zeggen
We use EcardForest for our group greeting cards, there's a great choice and the platform is easy to use. The customer service is efficient and responsive with a particular shout out for Simeon who he... Toon meer
Card was great and the customer service after when we were trying to send the card was stellar. Thank you Miha for providing prompt assistance providing screenshots and links on how to tackle the p... Toon meer
I really like using the online card provided by EcardForest, the systems is simple to use and there's also a money collection option which allows the recipient to choose their own voucher, so no more... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
EcardForest offers online group ecards. Our goal is to enable easy group signing no matter the distance, while being ecologically friendly at the same time. We have an amazing selection of handmade birthday, farewell, baby and wedding ecards.
Contactgegevens
128 City Road, EC1V 2NX, London, Verenigd Koninkrijk
- contact@ecardforest.com
- ecardforest.com
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My link got expired before the expiry…
My link got expired before the expiry date and I was able to get it fixed by contacting the support team. Though it took a few days to get it sorted , I’m happy I got the voucher back
Professional and kind
Professional and kind. Found a solution with good customer service.
Exceptional Customer Service from Dayana
I had an excellent experience with EcardForest, thanks in large part to Dayana’s outstanding customer service. She was incredibly friendly, patient, and professional throughout the entire process. She took the time to answer my questions, kept me informed, and made sure my concerns were addressed promptly.
It’s rare to come across someone who is so dedicated to providing great customer support. Dayana went above and beyond to ensure I had a positive experience, and her kindness and responsiveness really stood out.
Thank you, Dayana, for your exceptional support. You are a real credit to EcardForest, and I wouldn’t hesitate to recommend both you and the service to others. Keep up the fantastic work!
EcardForest customer service
The website is a great way to let colleagues sign a card for a leaving colleague and organise a collection. Good choice of card designs and very easy to set up. I needed some help with keeping the card open for signing for a bit longer than planned and Dayana has sorted it out for me very promptly, many thanks!
Helpful and efficient support for my payout request
Huge thanks to Dayana for all her help resolving a manual payout issue with my collection pot. She was responsive throughout the process, explained my options clearly, and made sure everything was sorted out properly. Really appreciate the support!
Very fast correction and really happy…
Very fast correction and really happy with the customer service.
Nice idea and very easy to use!
Wow- what a great service!!
Wow- what a great service. Super easy to use and you can customize your card! The turnaround time to answer questions was very quick. If you have a bunch of people where you’d like to make a good impression with a group card… look no further!
Really quick at dealing with access issues
Really quick response when I had issues accessing a gift card I received and problem solved promptly.
easy to use and great customer service
I really like using the online card provided by EcardForest, the systems is simple to use and there's also a money collection option which allows the recipient to choose their own voucher, so no more second guessing their favourites!
On the odd occasion I cannot easily find the answer to something, Dayana is always quick to respond. usually within a couple of hours. thank you Dayana.
Ease of use
Ease of use. I tried about four different companies and could not get something that I was was happy with, they also became too complicated to navigate.
The steps to complete this card are straightforward and uncomplicated. The other advantage is , when I sent it to friends and family to sign, they had no problems doing so,
some of us are technologically challenged, and even those folks had no problems.
The response time , from Dayana, is lightening fast.
I’ve asked for help, two or three times , with changing the image on the card, she responded within minutes.
Very impressed. I will definitely be using them in the future.
Thank you
First time making an e-card
Created an e-card for the first time using EcardForest and it was quick and easy. I made a mistake and reached out for help and had a response within minutes as well. Incredible customer service and experience! I'll definitely be back! Thanks!
great customer support
The cards are so cute and meaningful
The cards are so cute and meaningful!
They are perfect for colleagues and I appreciate the environmental focus. When I made an account error, their customer support was very helpful and kind while assisting. I would recommend!
Dayana was great
Dayana really helped me out - and extremely quickly too. Was a great help, I really appreciate it :)
Loved how cooperative and proactive…
Loved how cooperative and proactive Dayana was.
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