Ecovivafilters Reviews 29

Excellent customer service!
​I had a minor issue with a small part of the water tank on my Ecoviva purifier. I contacted their support, and the team was incredibly helpful and professional. They offered to send me a replacement water tank free of charge to resolve the problem. I am very satisfied with the product and the outstanding support. Highly recommended!

Compact countertop machine which does the job of basic RO filtering. The glass jar is fragile and breakable but was promptly replaced by customer service. Oveall a great machine for the price!

We had a technical issue without our not yet 1-year old machine, which was resolved within 8 days. Very good service levels, thank you.

I bought the Ecoviva Mate 4 two years ago and the machine still works quite fine, but nowadays I can’t find where to find the filters, not on Amazon, and on their website it says “sold out”, so basically I just have a piece of e-waste on my countertop. Never again, better go with a better known company like Brita.

Meine Wasserkanne für mein Filteranlage hatte nicht gepasst wegen Konstruktionsfehler.
Hatte sehr netten und hilfreichen Email-Kontakt und habe eine neue , passende Kanne zugeschickt bekommen.

I contacted the costumer service and was very happy with the help i got. Fast and nice. Thank you!

Meine Ecoviva Filteranlage war nach ca 1 ½ Jahren defekt. Die Hilfe und Kommunikation des Kundenservice war perfekt. Ich habe eine komplett neue Anlage erhalten und freue mich weiter auf mein gutes gefiltertes Wasser. Ich kann das Produkt allein wegen der Hilfsbereitschaft bei Problemen äußerst empfehlen

Tolles Gerät! Kann ich nur empfehlen.

Da quando ho scelto Ecoviva Mate 3, la mia idea di acqua è cambiata completamente. Non è solo un depuratore… è una vera esperienza di benessere quotidiano.

💧 Acqua pura e leggera
Il sapore è incredibilmente fresco e naturale. Ogni bicchiere è come bere acqua di sorgente, ma con la comodità di averla direttamente dal rubinetto di casa.

🌿 Addio plastica, benvenuta sostenibilità
Niente più casse pesanti da trasportare, niente più bottiglie da smaltire. Con Ecoviva Mate 3 ho ridotto drasticamente l’uso della plastica, facendo una scelta più responsabile per l’ambiente.

⚡ Pratico, veloce, intuitivo
Installazione semplice e utilizzo immediato. In pochi secondi ho acqua naturale, sempre alla temperatura perfetta. È diventato indispensabile nella mia cucina!

💎 Design elegante
Compatto, moderno, si integra perfettamente con qualsiasi arredamento. Non è solo funzionale, è anche bello da vedere.

👨‍👩‍👧‍👦 Perfetto per tutta la famiglia
Bambini e adulti bevono di più, perché l’acqua è davvero buona. È un investimento nella salute e nel comfort quotidiano.

⭐ In conclusione:
Ecoviva Mate 3 non è semplicemente un depuratore d’acqua: è comodità, qualità e benessere ogni giorno. Una scelta che rifarei mille volte!

Im so Happy with ecoviva filter, and the customer service is so easy to contact ! I recommand +++

The machine is displaying the error E2. The machine stopped working (broken pump, probably ) . After several attempts to contact customer support, I have not received any response to date.

Prodotto eccellente, supporto professionale. Non ho più bisogno di acquistare acqua al super mercato, bevo acqua pura ogni giorno

I have been using the reverse osmosis machine for almost two years now and can honestly say that I have nothing negative to report.
What really stands out are the four adjustable temperature settings, the four dosing options, and the clear alerts the machine provides when the water tank is empty, ensuring smooth and intuitive communication.
The filters are also extremely long-lasting: in a four-person household, they have been in use for 11 months so far, with no replacement needed yet.
For these reasons, I can give nothing less than 5 stars.

Ich nutze die Osmose-Maschine nun seit knapp über 1 Jahr und kann nichts Negatives darüber sagen.
Besonders hervorzuheben sind die vier einstellbaren Temperaturstufen, die vier Dosierungsoptionen sowie die klaren Signale bei leerem Wassertank, mit denen die Maschine zuverlässig kommuniziert.
Auch die Filter überzeugen durch ihre außergewöhnlich lange Haltbarkeit: In einem Vier-Personen-Haushalt sind sie seit nunmehr 11 Monaten im Einsatz – ein Austausch ist noch immer nicht absehbar.
Aus diesen Gründen vergebe ich uneingeschränkt 5 Sterne.

Ich habe Ecoviva WP-RO-200G Gerät für Wasserfiltration gekauft.Ich bin total begeistert. Die Wasser schmeckt, so 😋 lecker.Gerät ist einfach zu bedienen und reinigen.
Kundenservice von Ecoviva sind super!!!!Sehr behilflich und jedes Problem wird erledigt.
Ich werde weiter Ecoviva empfehlen.

I’ve been using the Ecoviva Mate 4 and I’m really pleased with it. The product is well‑designed, easy to use, and delivers exactly what I need. One of the best features is the ability to get hot, purified water almost instantly — super convenient for tea, coffee, or quick meals. Overall, a solid and practical device that fits perfectly into daily use.

Je viens de recevoir l'appareil Mate3. Aussitôt arrivé aussitôt mis en service ! Tout s'est fait automatiquement, c'est vraiment un jeu d'enfant pour la mise en route. Cela fonctionne très bien depuis et je suis ravie de mon choix. À noter aussi et surtout que le service client est au top et a répondu à tous les mails envoyés pour mes demandes d'informations avant mon achat et cela avec beaucoup de bienveillance. Cela sécurise vraiment pour la suite.
Merci à eux.

Perfect Service. Great comunication.

Seit freitag ist mein WP-RO-200G defekt die pumpe hat anscheinend den geist aufgegeben - support hat ruck zuck ersatzgerät gestellt . kam per post binnen 2 Tagen . ich hoffe das neue Gerät hält länger , man sagte mir Kalk sei das Problem , aber das glaube ich nicht

In my area there is a lot of limestone in the water, the Mate 3 Filters all of it out, perfecto tea water, very satisfied !
Materials of the Mate 3 are excellent, perfect haptic !
Value for Money very good !

I've purchased based several things from Ecoviva. The products are great quality and the customer service (which ive had to contact several times) is quick, friendly, and helpful.

I felt the price of the filter I purchased was a bit too pricey but it gives me another year of highly-filtered clean water so it's worth it!